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“A simple change in the key process doubles the return on investment”

-August F. Möbius (1790-1868)

The idea of August Möbius is considered a touch of genius for its simplicity. This touch of genius is why we chose the Möbius ring as the symbol of our organisation.

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A HISTORY OF STEADY GROWTH

1997Foundation MÖBIUSSpin off UghentProf.dr.ir.Hendrik Vanmaele

2006Integration CallMetrics,CED competence centre

2002Foundation LoQutusIT competence centre

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68

turnover in million €

headcount

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ion

€

Shoulder-to-Shoulder Shoulder-to-Shoulder

OUR VALUES

We strive to operate in true partnership with our customers and our colleagues; co-create solutions to tackle common goals; stimulate individual strengths to complete our teams; develop skills and competences of all involved; and empathically grow authentic relationships and networks.

We strive to demonstrate passion in everything we do; act decisively on our thinking; restlessly push forward to speed up results; let setbacks strengthen our resolve; and never back down until we succeed.

Touch down Touch downWe strive to take up customer challenges as our own; deliver high impact, high value results; get to the root cause of any problem; engage with a lean and solution-driven focus; and always add the icing on the cake.

Guts GutsWe strive to encourage initiative at all levels; take up responsibility and ownership in everything we do; foster innovation and creativity in how we do it; and challenge everything that should be challenged.

Perseverance Perseverance

focus

we complete your team

results based on facts & figures

2 we complete your

team

3 focus

1 results based on facts & figures

OUR DIFFERENTIATORS

We deliver quantitative management decision support. The results we show our clients are tangible. We offer performance oriented solutions which we implement in close partnership with our customers.

We differentiate ourselves in the people you work with and pay for. We go to great lengths to hire and retain the best in class people. A tailor made team, based on your needs, of highly skilled and experienced people will support you.

We focus on the things we do best. No more, no less. This keeps us up to speed and enables fast knowledge sharing with our partners.

THE MÖBIUS GROUP

3 FIELDS OF EXPERTISE

SUPPLY CHAIN MANAGEMENT

BUSINESS PROCESS

MANAGEMENT

BUSINESS PROCESS ICT

ARCHITECTURE

VALUE CREATION

SUPPLY CHAIN MANAGEMENT

Prepare for RecoveryThe Agile SC

S&OPIntegrated

Bus Planning

After Market & Spare PartsLean Operations

Supply ChainRisk

SC Strategy& Organization

SourcingSupply Mgt

InventoryManagement

NetworkDistribution

Forecasting& Demand Mgt

Master Planning& Manufacturing

Customer Insight

EnterpriseArchitecture

OrganisationDevelopment

QualityManagement

PerformanceManagement

ResourcePlanning

RiskManagement

ProcessManagement

CHANGE MANAGEMENT

BUSINESS PROCESS MANAGEMENT

Governance

BUSINESS PROCESS ICT ARCHITECTS

Enterprise Architecture

BPMS, ESB, Portal

Lean Software Development

Bridging the gap between business modelling and technical modelling

KENNIS PLATFORMEN

SEMINARSEVENTS

Academic

Research

Forums

Media

Branch Org’s

Advisory Board

EducationSocial

MÖBIUS REFERENCES

publicpublic servicesservicesindustryindustry

MÖBIUS REFERENCES: SERVICES

customercustomer• 5% reduction of administrative workload• Shift to commercial activities• Improved scheduling in contact center

challengechallenge resultsresults

• Designed strategy map• Detailed scorecards • Implementation of a performance tool and management process • New front desk reception• To Be front desk processes and procedures • Personnel planning and scheduling

• Personnel planning at INBO• Implementation of performance management at INBO and Toerisme Vlaanderen…

• Program and project management• Detailed implementation plans• To Be processes• Coaching & training

Introduction and implementation of performance management at strategic and operational level within the Eandis group

Implementation of several process improvement projects in light of the BPR program defined to modernize the offered financial services.

Redesign of the front desk reception taking into account different scenario’s of opening hours, product clustering, number of desks…

Workload measurement and process improvement in the different Dexia Insurance offices and optimization of the contact center

In partnership with AGO MÖBIUS offers consultancy services to several departments of the Flemish government (INBO, Toerisme Vlaanderen, …)

MÖBIUS REFERENCES: SERVICES

customercustomer• Overview of performance per post office• Process improvement opportunities• Suggestions to improve customer satisfaction

challengechallenge resultsresults

• Workload measurement suite• Definition of improvement opportunities

• To Be processes• Design of the service catalogue and SLA’s• Design of performance dashboards (KPI’s)• Coaching and training

Quality monitoring of the service offering in the different post offices through mystery shopping visits

Reorganization of the financial department, business/IT alignment and optimization of financial processes

Design of a mathematical model for workload measurement and process optimization

MÖBIUS SC REFERENCES

customercustomerPerform a global inventory optimization for their 5 Central DCs of Memphis, Mexico, Singapore, Brazil and Mechelen.

• Total Inventory Assessment : $170 mio• Total nr of SKUs : 340.000• Service improvement with existing investment• Stock investment optimization of $9 mio

challengechallenge resultsresults

Optimize the stock distribution model and rethink the inventory target setting of the different locations in the European distribution network.

• Real Multi-Echelon Model Simulation• 150 mio € inventory (125 mio € SS)• 34,5 mio € SS reduction or 28%

Reduce the spare parts inventory at Ijmuiden (NL), while keeping or improving the current service.

• Total Spare Parts inventory of 70 mio €.• 34% potential Inventory Reduction• 8% Customer Service Improvement

Analysis of inventory optimization potential for the spare parts business and knowledge transfer regarding Inventory Optimization to ABB Robotics Division.

• Total network of 20 sites Globally• Analysis of the 2 major sites (US/D) (13 mio €)• Potential inventory savings of 3 mio €• Clear recommendations for improvements

A Multi-Echelon analysis to optimize the added value of central safety stock in a 2-echelon distribution system.

• Long term client – EMEA• Single Echelon Inventory reduction of 30%• Later stage MEO Inventory reduction of 20%

LOQUTUS REFERENCES

customercustomerCreation of a program definition for the formal determination and documentation of Enterprise Architecture.

• Wind up of the program definition of EA withinlittle time.

• Instant composition of the project team for effective implementation of EA

challengechallenge resultsresults

Coaching and support regarding the set up of an improved development process and development platform via SOA governance and technical coaching.

• Approach with a focus on an advanced yet feasible methodological structure based on TOGAF

• Creation of solutions based on the requirements of the business

• Additional technological insights for the developers

• Open up legacy

Installation of the various functionalities of the Halteserver, implemented according to the concept of services and service components.

• Contribution to the strategic goal of De Lijn to improve the quality and timing of the information towards the passengers significantly.

• Scalable and central manageable solution• Easy to extend with other information

channels

LOQUTUS REFERENCES

customercustomer

Set up of the OVAM Enterprise Portal, ranging from analysis over realisation and migration of the old portal to the management of the current portal.

• No more morbid growth, consolidation websites via portal

• Dynamic portal with ability to respond to new trends

• Manageable and efficient environment• Improved exchange with target group

challengechallenge resultsresults

Digitization of the New Product Approval (NPA) process, which precedes every new tire for every new type of vehicle.

• Substantial improvement efficiency• Swifter time to market• Processes more transparent• Increase user satisfaction

Thank you