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All photographs: © Copyright BKWine Photography Modern Communication and Wine Tourism - An example of how to sell the wine tour destination with modern communication tools Per Karlsson BKWine AB www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Modern Communication and Wine Tourism / BKWine

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1. An example of how you can use modern communications tool to sell your wine tourism destination. It is based on a real live example of how it can be done from BKWine, with http://www.bkwinetours.com and http://www.bkwinevinresor.com and gives a simple recipe for how anyone can do it. Tools discussed include: internet web site, blogs, email marketing newsletters, facebook, twitter as well as other social media platforms. 2. Recommendations for four simple steps that a winery should do to start being successful in wine tourism. Presentation initially made at the International Wine Tourism Conference organised by Citta del Vino in Cagliari, Sardinia, Italy, in June 2011. Copyright text & photography: http://www.bkwine.com.

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Page 1: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Modern Communication and Wine Tourism

-

An example of how to sell the wine tour destination

with modern communication tools

Per Karlsson

BKWine AB

www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 2: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Wine Tourism of Two Types

• General Wine Tourism – mass market

2011-06-10 2www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 3: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Wine Tourism of Two Types

• General Wine Tourism • Specialised Wine Tourism

2011-06-10 3www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 4: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Wine Tourism of Two Types

• General Wine Tourism • Specialised Wine Tourism

2011-06-10 4www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 5: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

A Glance at Wine Tourism in France

• 10 million visits• 4 million foreigners

– Belgium 27%, UK 21%, Germany, NL, US…

• (Napa Valley 20 million!)• 10,000 caves touristiques• 200 euros/visitor• Various government

initiatives– Label: Vignoble &

Decouvertes– Prix de l’Oenoutourisme

• Wine roads• Big projects popular…

– La Winery, 20M €– Le Hameau de Bages, 5M €– Champagne Taittinger,

120,000 visitors

2011-06-10 www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per 5

Page 6: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

A Glance at Wine Tourism in France

• 10 million visits• 4 million foreigners

– Belgium 27%, UK 21%, Germany, NL, US…

• (Napa Valley 20 million!)• 10,000 caves touristiques• 200 euros/visitor• Various government

initiatives– Label: Vignoble &

Decouvertes– Prix de l’Oenoutourisme

• Wine roads• Big projects popular…

– La Winery, 20M €– Le Hameau de Bages, 5M €– Champagne Taittinger,

120,000 visitors

But this is far from most wineries’ reality.

What to do if you don’t have millions of €€?

2011-06-10 www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per 6

Page 7: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

You may feel alone in the desert

2011-06-10 7www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 8: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

So how to show people where you are?

2011-06-10 8www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 9: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Modern Communications for Everyone

Let me give you an example:

A small business that has become leading in its field.

And how you, how anyone, can do it too!

Page 10: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

BKWine

• Wine tours

• Wine journalism

• Wine photography

• Wine video

• Wine consulting

2011-06-10 10www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 11: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

BKWine / Per Karlsson

• Technology

• Business

• Wine

• Travel

2011-06-10 11www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 12: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Modern Communication Tools?

2011-06-10 12www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 13: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Modern Communication Tools?

If you make an effort!

2011-06-10 13www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 14: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Modern Communication Tools?

• Old World

– Advertising

– Postal mailings

– Printed catalogues

– Tourism organisations

– …

Money

Distant

2011-06-10 14www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 15: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Modern Communication Tools?

• Old World

– Advertising

– Postal mailings

– Tourism organisations

– …

Money

Distant

• New World

– Little or no €€

– Time

– Personal

2011-06-10 15www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 16: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

So What Do We (You?) do?

• Step 1:

A Web Site is a Must

2011-06-10 16www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 17: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

So What Do We (You?) do? (2)

• Blog – no longer bleeding edge

• Email “marketing”

2011-06-10 17www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 18: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

So What Do We (You?) do? (2-B)

• YouTube / Videos

• LinkedIn / Vinix

• Variousother

2011-06-10 18www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 19: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

So What Do We (You?) do? (3)

• “Social Media”

– Twitter, FaceBook and others

2011-06-10 19www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 20: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

For BKWine

• Web Site: since 1996; 30,000 visitors/month

• Blogs: since 2005, ~one post per day

• Email marketing: 20,000 subscribers

• YouTube: since 2007; 246,171 views

• Twitter: 2313 “followers”

• FaceBook: 1831 “friends”

But don’t be fooled. It’s about Quality!

2011-06-10 20www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 21: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Some Practical Advice

• A) Must

• B) Easy

• C) Enthusiast

2011-06-10 21www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 22: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

A) Must!• You must have a web site

A few things to think about:– Simple & informative; not

glossy & elegant– No ‘flash’– Some English– Contact details– Keep it up to dateDoesn’t have to be expensive

• Collect email addresses– Contacts, visitors, customers…– Don’t misuse them!

2011-06-10 22www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 23: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

B) Easy

• Newsletter– It’s simple

– Not (too much) sales promotion

– Lot’s of good – and cheap –tools (YMLP, iContact, ConstantContact, MailChimp…)

• Blog– Simple

– Relatively often

2011-06-10 23www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 24: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

C) Enthusiast

• Get a FaceBook account– Test & Try

• Get a Twitter account– Test & Try

• Follow e.g. @bkwineper,@ilGamberoRosso,@vinoalvino…

• Videos???– Fun and very powerful. (Provided they are not too

“commercial”)

2011-06-10 24www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 25: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

How to succeed in Wine Tourism

• You need 4 things!

2011-06-10 25www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 26: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

How to succeed in Wine Tourism

• You need 4 things!

– Time

2011-06-10 26www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 27: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

How to succeed in Wine Tourism

• You need 4 things!

– Time

– Enthusiasm

2011-06-10 27www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 28: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

How to succeed in Wine Tourism

• You need 4 things!

– Time

– Enthusiasm

– Wine glasses

2011-06-10 28www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 29: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

How to succeed in Wine Tourism

• You need 4 things!

– Time

– Enthusiasm

– Good wine glasses

2011-06-10 29www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 30: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

How to succeed in Wine Tourism

• You need 4 things!

– Time

– Enthusiasm

– Wine glasses

– Toilets

2011-06-10 30www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 31: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

How to succeed in Wine Tourism

• You need 4 things!

– Time

– Enthusiasm

– Wine glasses

– Toilets

• You don’t need

– A lot of money

– A fancy tasting room

2011-06-10 31www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 32: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Conclusions

• The Good Things

– Much of it is free or low cost

– Easy to try and test

– Gives you direct contact with the customer(if you want)

2011-06-10 32www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 33: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Conclusions

• The Good Things

– Much of it is free or low cost

– Easy to try and test

– Gives you direct contact with the customer (if you want)

• The bad thing

– It does take some time

2011-06-10 33www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 34: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Four things to remember!

1. Try and Test

2. Doesn’t have to be perfect. Do it now!

3. Be simple

4. Be personal

Wine is about people and passion!

2011-06-10 34www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per

Page 35: Modern Communication and Wine Tourism / BKWine

All photographs: © Copyright BKWine Photography

Thank you!• Contact me:

– Per Karlsson, BKWine

– Email: per.karlsson (at) bkwine.com

– Twitter: @bkwineper

– FaceBook: bkwine.per

– Web:• Wine Tours: www.bkwinetours.com

• Wine Tours/Scandinavia: www.bkwinevinresor.com

• Photography: www.bkwinephotography.com

• BKWine Magazine: www.bkwine.com

2011-06-10 35www.bkwinetours.com | per.karlsson (at) bkwine.com | T: @bkwineper | FB: bkwine.per