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Copyright © 2011 MobileWorxs Local Government Application Specific Mobility Applications

MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

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What IT innovations can we deploy that are sustainable? How do we control the cost of operations? How can we provide better value to our users? How can we improve user satisfaction? How can we improve our service delivery & quality?

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Page 1: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Local Government Application SpecificMobility Applications

Page 2: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Reduce cost by being more

efficient

Make remote workers more

effective

Improve user/stakeholder

satisfaction

Local Government with mobile workers looking to

Enable Multi-tasking

Page 3: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Have short ROI

Reduce riskIntegrate with back office systems

Be easy to

make changes

in house

Software to mobilise workers should

Instant Deployment

Page 4: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Enable mobility across the organisation

Home CareSocial Services

Planning and Building Control

Recycling & Waste Management

Housing repairs Tenancy Management

Environmental HealthStreets and Lighting

Building Inspection

Civil Parking Enforcement

Page 5: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Real World Challenges

• How do we control the cost of operations? • How can we provide better value to our

users?• How can we improve user satisfaction?• How can we improve our service delivery

& quality?• What IT innovations can we deploy that

are sustainable?

Page 6: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Real World Goals

• Improve quality of information to and from the field

• Improve Responsiveness• Reduction in Admin time• Improve accuracy and quality of reporting• Meet and beat SLA’s• Improve user Satisfaction• Reduce the number of land line and cell phone

voice calls to operatives

Page 7: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Traditional choices for designing mobility applications

• Off the shelf solutions– Traditional square peg round hole approach– Expensive, inflexible – Technically, can become outdated quickly

• Bespoke Application Development– Tough to justify in house as skills in mobility not common– Costly, complex, and time consuming– Difficult to change repeat maintain upgrade

• Back end systems with mobility modules– Geared to extend ERP SCM, and CRM functions to small

screens– Not designed from the ground up for mobile workers– Not good at accessing multi-application back end environments– Often excludes functionality mobile workers need

Page 8: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Introducing MobileFrame v4.7

So what does it do?

Lets you create configurable mobile applications that enable flexible, real-time bi-directional information flow between workers and back office systems through a single mobility platform

Page 9: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

MobileFrame Sweet Spots• MobileFrame is a mobility platform that is designed to

address the need to create sustainable mobile applications right across the organisation. One platform many applications.

• You can take control of the development deployment and maintenance cycles.

• Development time investment and project risk is radically reduced.

• Multiple applications that change can be accommodated at any time.

• Leverage pre-built apps.

• Hosted or installed internally

Page 10: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

The MobileFrame Difference• Replace paperwork with Windows Mobile or 7

Technology• Makes technology easy to use • Create Real-time information flow between existing back

office systems, supervisors and field workers• Ability to ‘push’ jobs to workers.

• Ability to dynamically re-allocate and schedule work.• Can be deployed to all areas of the organisation• Outstanding ROI• Integrated messaging• Google Map support• Sustainable - In house ability to create update and

deploy new applications quickly using internal resource.

Page 11: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

MobileFrame Components

Page 12: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

MobileFrame Features

Page 13: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

System Architecture

Page 14: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Sample Mobile Application Screen Shots

Page 15: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

This is a sample workflow operation for a facilities management application that would reside on the hand held computer.

The layout can be completely customised to the users requirements.

Data would be sent back to a host database.

Page 16: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

1 2 3

4 5 This road defect monitoring.application allows a user to capture a defect location by GPS and/or sector ID (i.e. street name and number), details of the defect are captured along with photo evidence which is sent back to a host database or problem management desk

Page 17: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Sample workflow operation for part of a waste management application dealing with bin contamination and identifying location.

Data would be sent back to a host database.

Page 18: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Sample workflow operation for Fire Brigade asset management. All major assets are bar coded. Scan barcode, see picture and description on screen – assign to correct depot. Print receipt of assets with portable printer. The layout can be completely customised to the users requirements.

Page 19: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Sample workflow operation for Building Inspection. Address pulled in from host database. If operator selects Fail next screen books date and outputs to summary receipt from portable printer. The layout can be completely customised to the users requirements.

Page 20: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Data Capture & Sketch Pad

• Many ways of capturing data can be built into an application:– Signatures - POD– Biometrics– Barcode scans – Fingerprint scans – Images from built in camera– RFID

• Digital images can easily be imported for users to sketch on– Record damage– Parts diagram

Page 21: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

Further Enhancements

GPS Navigation & Tracking• Real-Time Tracking• Turn by Turn NavigationPush to Talk• Improve in-field operational efficiencies and reduce costs by

integrating mobile voice and data technology on your enterprise mobility platform

• Communicate instantaneously with just a push of a button. • No need to purchase phones or walkie-talkies, leverage the mobile

device

Page 22: MobileWorxs Enterprise Mobility Applications Local Government GQ2 2011

Copyright © 2011 MobileWorxs

About MobileWorxs

Founded by industry veterans MobileWorxs are focused on the key areas of convergence at the sharp end of enterprise mobility.MobileFrame VAR in the EMEA region

You can reach us at:www.mobileworxs.com

MobileWorxs Channels:

[email protected]+44 1905 799555