23
Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software Compete-At.com Membership Manager Software for Clubs, Associations and Non-Profits

Member Software Overview

Embed Size (px)

DESCRIPTION

Membership Manager is hosted member software for clubs, associations and non-profits. It enables you to accept member registrations online, donations, create member surveys and accept online registrations for events.

Citation preview

Page 1: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Compete-At.com Membership Manager Software for Clubs, Associations and Non-Profits

Page 2: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Agenda

• Consolidating Disparate Technologies

• Pricing

• Key Differentiators

• Features & Functionality

• Screenshots of Membership Manager & Event Manager

Page 3: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Complete System for Member Based Organizations

Replaces all of your disparate systems into one:

• Website hosting and simple content editor

• Customized database for your members

• Online registration for new members & member renewals

• Online fundraising and payments

• Email communication tool

• Member surveys & elections

• Online event registration for member and non-members

• Printed membership cards

Page 4: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Simple Pricing - No Billing

• No monthly fee! No long-term contract!

• We simply subtract the per/member fee as a new member registers

• No add-ons or confusing tiered pricing!

• Pay by member (As low as 12 cents per year)

• You won’t be invoiced

• Can be used at NO COST, by passing this fee back to your members

• Free tech support

Page 5: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Pricing Details

PRICING 1-1,000 1,000-10K 10K-100K 100K-500K 500K+

per member/per year*

$2.00 $1.00 $0.50 $0.25 $0.12

* Pricing show in US dollars and subject to change. Visit www.Compete-At.com for more pricing details. Does not include credit card processing fees.

• Our fee is subtracted when a new member signs-up

• Your collected member dues are mailed to you twice per month minus our fee

• Example: A new member registers online and pays your member dues (whatever price you set). We subtract the per member charge based on the table above and send you the rest every two weeks. You can use the system for free by increasing to your membership dues slightly.

Page 6: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Customized Database

• Create as many membership levels as you need

• Apply different pricing and renewal parameters for each level

• Create custom questions for your member application and renewal application

• Send Emails based on any custom attribute

• Create surveys or election based on any custom attribute

Page 7: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Real Time Centralized Data

• Your member database is centralized and secure

• As your members register for ANY event on the entire Compete-At network, your member record reflects any updates

• No more chasing change of address or phone numbers

• Secure access to you and your personnel, staff or board members

• Can be used at home, office or anywhere with an internet connection

Page 8: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Completely Turnkey - Ready in 10 minutes

• Membership Manager is a hosted solution

• Nothing to install

• No IT involvement necessary, just point-and-click

• New features and functionality added monthly at no cost

• No credit card required to sign up!

Page 9: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Integrated Event Management

• Accept online registrations to your events

• Manage events and members from the same account

• Send event email announcements, create custom waivers, create simple or robust entry fees

• Grant staff granular access permissions to only key parts of the system

Page 10: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Simple To Use

• Designed for non-technical users

• Point and Click interface

• 1-3 minute training videos available

• Quick start guides available for download.

• Free Support ALWAYS.

• We will migrate your existing member database at no cost for you.

Page 11: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Say Hello to Automation

• Auto”magically” process member applications and renewals

• Set up and send triggered and scheduled emails

• Dashboard view provides insight into lapsed members and expired members for action

• Members update their own data

• Members can access a secure member directory

• Members complete surveys online and you see realtime results

Page 12: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Keep Members Engaged

• Club website with news feeds, message boards and Photo Galleries!

• Public and private member directories (You control what is displayed)

• Email notification tool

• Increase member satisfaction

• No more paper forms to complete and mail

• Access to online events and payments

Page 13: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

It’s Your Data & It’s Secure

• Export your member and event data to csv and open in Excel at any time

• Securely hosted with offsite backups

• 128 bit encryption on every form

• No personal member information is ever sold or given to third parties

Page 14: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

What Exactly Does This All Mean?

• Hosted Solution with No Recurring Monthly Fee

• It can be used at no cost by passing the minimal per-member fee back to registrants

• We Focus on Key Functionality or All Customers

• Perfect for small to medium sized organizations

• Larger organizations can simply link to the member or event webpages which can match your branding

• Will hit 90% or more of your needs now

• Updates regularly based on customer feedback

• If you need something, just ask. We review and consider all feature requests.

Page 15: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

The Details: Key Functionality

Member Management• Customize Your Database Fields• Create Unlimited Levels• Member Surveys & Elections• Online Sign-ups & Renewals• Dashboard View• Export Your Database to csv• Free Data Migration Assistance• Secure access for admins• Secure access for members

Event Management• Accept online registrations for events• No merchant account needed• Customize late fees, discounts and donations• Customize waivers and questions• Send triggered notifications to participants• Create divisions or categories• Entry numbering tool • Library of forms for certain event types

Web Management• Pick a banner template or upload your own• Choose a navigation color• Create webpages and add content with editor• Create photo galleries and albums• Grant access to staff to manage website• Built in news feeds and message boards

Member Services• Secure access to online account• Complete online surveys & elections• Update my member data• Create a public profile page• Receive email notifications• Participate in message boards• Opt-out of member directories

Page 16: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Screen: Member Dashboard

Quick links to key activities

View activity of active surveys or election polls.

Search for members easily

View a snapshot of active members, lapsed members

and new members.

Page 17: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Screen: Create Member LevelsCreate any number of

member levels or member categories

Set attributes such as fees and length of term for each level

Set limits on memberships

Determine how renewals are managed

Name and describe each level

Set Fees

Page 18: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Screen: Create Custom Questions

Create custom fields for your member database

Enter in the options displayed to members

Set when and where members are asked this

question

Choose a field type; Yes, NoSelection list Text field, etc.

Page 19: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Screen: Create Member Surveys

Create Surveys, View

Responses and Export Results

Configure dates for the survey

Create Survey Questions; Yes, No, Selection list, Rating

Text field, etc.

Page 20: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Screen: View Member Profile

View Payment History

Members control privacy levels

Members Profiles are Updated In

Realtime

Member Status

Page 21: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Screen: Manage Events

The event homepage provides a dashboard

view into key activities that are happening with

your event website

If you have approvals turned on, you can see

which registrations from your website

require your attention

Once logged into, you are presented with a dashboard that

shows you exactly which webpages are visible. Simply click

on one to edit.

Email links enable you to easily send a link to a public page to a media

contact, colleague, volunteer or friend

Page 22: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

Screen: Member & Event WebsiteChoose from our

templates or upload your own customized banner

Display a banner on your page for

sponsors

Create news updates and press releases about your event

Choose a color for the menu bar

Display important dates and fees to web

visitors

Easily turn on and manage webpages for your event. No HTML experience is necessary, it’s all point and click easy

Compete-At gives you a full featured website at no

additional charge

Your event online registration website is free

of advertisements and solicitations.

Page 23: Member Software Overview

Copyright © 2009 Compete-At.com Online Membership Software & Online Registration Software

More Information

• Free to try with up to 20 members

• No credit card required to sign up

• Sign up here: www.Compete-At.com/signup

• Watch online videos on our websitehyperlink

• Visit our website: www.Compete-At.com

• Read our blog: http://blog.Compete-At.com

• Follow us on twitter: http://twitter.com/RegisterOnline