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Medical Technical Writing in NY – Come Explore a Growth Segment in our Technical Communication Profession!
Medical Technical Writing in NY – Come Explore a Growth Segment in our Technical Communication Profession!
^
that has seen Better Days
^
…but will surely Bounce Back
and Remote Locationsand Editing
^
Kelly Schrank, MA, ELSSenior Medical Editor
Med Communications, Inc.
My Experience in Medical Communication
• Company• Med Communications, Inc
• www.medcomminc.com• Pharmaceutical clients
• Location• Remote, from my home in Canastota• Most of the writers and both of the other editors
are also remote
Where I Work
• Company• Doubled in size in last 5 years• 40+ 80+ employees• 1 editor 3 editors
• Client• Shrinking with layoffs• Growing with acquisitions
Growth in Industry
• We provide Medical Information• Call center staffed by Pharmacists• They are the SMEs/Writers
• Healthcare providers (HCPs) call for information on drugs, and the pharmacists answer their questions on the phone
• If the HCPs want the answer in writing, they are sent a standard response letter (or SR)
What we Do
• I edit standard response letters (or SRs)• 1-25 pages long• Standard, boring format• Copyediting only
• Grammar• Punctuation• Spelling• Abbreviations• Tables and figures• Format
What I Do
Sample• SR_Template_Blank.doc
• Document Management Systems• Currently Veeva Vault• Before that, Salesforce• Before that, WEBSTIR
• Workflow is built into system
Systems
Author Reviewers Author Editor Call Center
Workflow
• Maintain and update US and Global “Style Guides”
• Member of SR Working Group, tasked with helping writers shorten SRs
• Train new hires on Style Guide
Related Responsibilities
What I Do (cont)• I format and edit Dossiers
• Managed care companies/organizations use dossiers to establish formularies
• Standard (with costs) and Medicaid (without costs)• Standard has Health Economics (HECON) information
that says why that drug is more cost-effective for managed markets to cover
• 125-300 pages• Need assistance with formatting:
• Tables of Contents• Linking• Pagination
Tech Comm Contributions
Process Documentation
at Start of Project
Workflows
Processes
Standard Operating Procedures
Creation and Maintenance of Cheat Sheets
Word
PowerPoint
Acrobat
Implementation Work
Troubleshoot and Document
Workarounds
Create Procedures and Checklists for
Editors
Tech Support
Growing a Team
Start of
Project
FT Editor - US
Year 2
PT Editor -US
FT Editor - US
Year 3
FT Editor / Lit Search Spec -
US
FT Editor/ Manager - US
Year 4
FT Editor - Global
FT Editor / Lit Search Spec -
US
FT Editor/ Manager - US
• AMWA • American Medical Writers Association
(www.amwa.org)• Attending Annual Conference
• Attending workshops for certificate• Presenting breakfast roundtables (and a panel)
• Earning Essential Skills certificate• Volunteering
• BELS • Board of Editors in the Life Sciences
(www.bels.org)• Three-hour multiple-choice certification exam
Transitioning to this Industry
![[Kelly, John] 1730 the Helter Skelter Way of Writing (Ocr)](https://img.dokumen.tips/doc/110x75/577cc56a1a28aba7119c50bb/kelly-john-1730-the-helter-skelter-way-of-writing-ocr.jpg)
