Company Overview

2

Level Four International (LFI)

A risk management

training firm that delivers

measurable benefits to banks and financial

institutions worldwide.

3

We improve management effectiveness through:

Training course design Facilitation Case study development Management simulations Presentation and

interactive teaching skills Coaching

Level Four International (LFI)

LFI delivers results

LFI takes its name from the four levels of training effectiveness:

4

1. Participant Satisfaction Thousands have rated courses on average 90%

2. Knowledge Gained Daily testing and final exams ensure key takeaways

3. Behavior Change Measured with participant and supervisor surveys

4. Measurable Benefit Examples of immediate returns to the bottom line

Proven Techniques

We understand training and executive development: Assessment of staffing practices and

adequacy of training

Training course materials, case studies and management simulations

Self sustaining process for success with internal resources

Comprehensive materials providing a back to basics approach

Auditable guidelines for the future of management education

5

How do we make managers better?

Executive Coaching: Maximize delivery of effective messages

Train-The-Trainer: Presentation & interactive teaching skills

Simulation facilitation

Training course administration

6

We create

transferrable skills

What does a typical course include?

Management Simulation

7

Lecture Modules

Case Studies

Countless success stories from consistent, quality

and self-maintained training programs

Customer Base

Banks and financial institutions with domestic and international presence.

Companies who would benefit from: Executive development

Training material design

Train The Trainer programs

Management simulations

Customized online modules

High volume back office processing training

8

Improved retention and reduced reputational risk

9

Products

General Risk Management

Product Specific Courses

Mortgage, Credit Card, Auto

Functional Skills

Fraud Management

Collections Management

Collector Training

Partner Programs

Bottom Line Operations Leadership

Senior management growth strategy

Why LFI?

10

We ask all of the pertinent questions ….

What needs are covered by your Training Roadmap?

Who benefits from your training development?

Why is your training protocol so important?

How proficient are your professionals at delivering training?

When was the last time you measured your training effectiveness?

What are the best ways to sustain success over time?

.… and help you generate the right answers

LFI Founder Rod Jahner

- Trained 10,000+ participants, with 90% average satisfaction

- Global experience covering the US, Asia, Africa and Europe

- Managed best in class training in Asia Pacific in 11 countries

- Expertise in course design, case studies and simulations.

5 years executive recruiting, career counseling

Co-authored successful Basel Waiver Application

11

A unique background:

27 years in consumer bank risk management with Citi and Standard Chartered Bank

16 years management, design, delivery of risk management training, 10 years in Asia

12

Global Reach

Rod Jahner Level Four International, LLC

Professional Affiliations

Countries worked in for Training Delivery, as corporate employee and with LFI

United States Australia Indonesia Singapore

Malaysia Thailand India Philippines

Hong Kong Taiwan China Korea

Japan UAE United Kingdom Spain

Portugal Belgium Greece Switzerland

Kenya South Africa

Average LFI participant satisfaction ratings: 97%

More than ratings

True, the ratings have been above target, but participants tell us that they take away much more….

Networking Opportunity to meet colleagues, learn from them and develop lasting relationships to draw from in future work

Behavior Change We ask what participants will do differently as a direct result of the training, responses are enlightening and follow-up surveys confirm

Bottom Line We have even seen measurable benefits to financial performance

13

“Rod is a world class trainer…. leveraged his detailed experiences in the US mortgage crisis….. Rod can be relied upon to deliver interactive training with real examples, case studies and simulations. He attracts senior subject matter experts to join the faculty thus ensuring excellent results. I can thoroughly recommend his work.”

– Nic Couldrey, Head of Credit Operations

“Clearly well versed in his field….. put together course material and also organized the courses very well indeed… Rod is a pleasure to interact with and his sense of humor is legendary for many of us who were fortunate to work with him.”

– Shantanu Mitra, Regional Credit Officer

“Rod has the unique ability to bring specific formal training to a friendly personal level that maximizes results.”

– Bob Swelgin, CEO

Testimonials

14

Rod Jahner Founder & President

Level Four International

411 31st Street Suite 210 Sunset Beach, NC 28468 USA

+1 (919) 435-7580

rjahner@gmail.com

www.levelfourinternational.com

Twitter: @trainthem

Contact

15