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Learning Pool's Sam Barbee on 'E-learning to train social workers' at the Learning Pool Community Day, 14 September 2011.
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E-learning for Social Care
Sam Barbee
Why did we get involved with Social Care?
What does the changing landscape look like?
Is the social care workforce ready for e-learning?
Survey Results
Access to IT- employers
Source: Ipsos MORI
40%
77%
31%25%
Access to ICT resources
Q What proportion of your staff would you say have access to a computer at work (either desktop or laptop)?
40%
14%
39%
75% or more have access
1% - 24% have access
26% - 74% have access
Council
PrivateTotal
Charity/voluntary
75% or more have access
Base: All respondents (545)
Access to IT- employees
Source: Ipsos MORI
61%
52%
46%
39%
33%
26%
25%
16%
13%
4%
66%
72%
42%
48%
29%
23%
30%
12%
13%
4%
Personal access to a variety of ICT resources
Computer at home
Personal mobile phone
Computer at work
Internet at work
Personal mobile with Internet
Internet elsewhere
Broadband Internet at home
Internet at home via ‘dial up’
Mobile provided by my employer
Q Which, if any, of the following do you personally have access to/use?
Base: All respondents (248)
Mobile provided by my employer toaccess the Internet
Have access to
Use
IT skills - employees
Source: Ipsos MORI
ICT skills
34%
43%
44%
61%
21%
31%
32%
25%
15%
13%
9%
6%
11%
6%
8%
0% 20% 40% 60% 80% 100%
Q To what extent do you agree or disagree with the following statements?
I feel I have the skills I need to use basic mobile
phone applications
I feel I have the skills I need to use the Internet
I feel I have the skills I need to use a computer
I feel I have the skills I need to use advanced
mobile phone applications
1% 1%
5% 2%
2%
Base: All respondents (248)
Strongly agree Tend to disagreeTend to agree Neither Strongly disagree
Usage of e-learning as a training method - employees
Source: Ipsos MORI
54%
54%
48%
35%
32%
31%
31%
19%
19%
15%
8%
37%
36%
37%
21%
18%
36%
20%
11%
11%
12%
8%
Type of training received
External training course which lasted more than a day
‘On the job’ training
Training on my own using the Internet
External training course which lasted less than a day
Internal training with a colleague
Training on my own using books and magazines
Training on my own using a manual
Q What types of training have you received from your employer that refreshed your current skills/gave you new skills?
Training on my own using CD-ROM based materials
Base: All who have received training (235)
Training on my own using an in-house intranet
Training on my own using a Virtual Learning Environment
Training on my own using televised materials
Refreshed my current skills
Gave me new skills
Source: Ipsos MORI
Training via e-learning
Q Approximately how much of your training is currently delivered using e-learning?
1%
6%3%
14%
74%
All Most Less than half None
1%
12%4%
44%
37%
Q And what proportion would you like to see delivered using e-learning?
About half
Base: All providing training use e-learning (325)
Attitudes towards e-learning - employers
Source: Ipsos MORI
15%
3%
2%
66%
14%
Effectiveness of delivering e-learning
Q In general, how effective, if at all, do you feel e-learning is in delivering training?
14%
3%
2%
57%
21%
Not at all effectiveVery effective Fairly effective Not very effective Don’t know
Q In general, how effective, if at all, do you feel e-learning is in delivering training to your staff?
2006
39% ‘fairly effective’
2006
46% ‘fairly effective’
Base: All providing training use e-learning (325)
Attitudes towards e-learning - employers
Source: Ipsos MORI
94%
79%
79%
62%
58%
53%
48%
27%
10%
And for those who feel it is effective…
It is flexible time-wise
It is cost-effective
It is more time-effective
We have adequate resources
Employees have the knowledge
Employees will be more excited
Good quality e-learning available
My org. invests in the ICT
Other
Q Why do you say you feel e-learning is an effective way to deliver training to your staff?
Base: All who feel e-learning is an effective way to deliver training (233)
Attitudes towards e-learning - employers
Source: Ipsos MORI
62%
56%
55%
44%
44%
27%
23%
So why is e-learning less effective for some?
Employees do not have knowledge and confidence in ICT
Q And why do you think that e-learning is not a very effective way to deliver training to your staff?
Employees will be intimidated by e-learning
Employees may not be interested in e-learning
My organisation does not have the necessary budget to invest in the ICT needed
We do not have the adequate resources (e.g. access to computers)
It is too time intensive for my employees
My employees need a lot of support that I can’t provide
Base: All who feel e-learning is not an effective way to deliver training (77)
Attitudes towards e-learning - employers
Attitudes towards e-learning - employees
Source: Ipsos MORI
36%
9%
37%
17%
Interest in computer or Internet-based training
37%
8%
40%
14%
Q How likely is it that you would take part in training via a computer or the Internet?
Base: All respondents (248)
Q How interested would you be in receiving training via a computer or the Internet?
Very interested
Not at all interested
Fairly interested
Not very interested Very
likely
Not at all likely
Fairly likely
Not very likely
Attitudes towards e-learning - employees
Source: Ipsos MORI
62%
6%
33%
Attitude towards Internet-based training at home
Q If you have a computer at home, would you be willing to undertake Internet-based training at home?
Q Why would you not to be willing to undertake Internet-based training at home?
Base: All those with a computer at home (243) and all those who are not willing to undertake Internet-based training at home (75)
Yes
No
11%
44%
45%
15%
I don’t feel I should do work-related
training at home
Access to my computer is limited
I should be paid for any training I
undertake
OtherNo computer at home
Source: Ipsos MORI
27%1%
6%
48%
18%
Confidence in helping others use e-learning tools
Q How confident are you in your own ability to help others in your organisation use e-learning tools?
2006
19% ‘very confident’
Very confident Fairly confident Not at all confident Don’t knowNot very confident
Base: All respondents (545)
E-learning support - employers
What are the current priorities?
What role can Learning Pool play in all of this?
Social Care Subscription
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• Repurpose and customise• Unlimited licenses
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Care Pathway
CONSIDERATIONS
* SAFEGUARDING
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**ASSESSMENTS
REFERRALS* DIGNITY &
RESPECT *UNIVERSAL SERVICES
** ELIGIBILITY
** SUPPORT PLANNING
** MANAGING RESOURCES
*PERSONALISATION
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PART
NER
SHIP
DIVERT IF POSSIBLE
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BEST PRACTICEKEY*Efficiency savings*Personalisation*Providers*Quality Control
Other Courses• The Strategy for the NHS • Safeguarding and Child Protection• Handling Medication – Essex CC• Children’s Services Suite – LB Ealing• Autism – Westminster Coming Soon
• Assistive Technology• End of Life Care• Dementia - SCIE
Common Induction Standards
• Meeting statutory obligations• Accessible Content• Mass appeal• Links to formal qualifications• Delivering equitable training opportunities• Reduced commissioning costs• Flexible material for multiple applications• Enhances partnership working
Modules Standard 1 Role of the health and social care worker Standard 2 Personal development Standard 3 Communicate effectively Standard 4 Equality and Inclusion Standard 5 Principles for implementing duty of care Standard 6 Principles of safeguarding in health and social care Standard 7 Person-centred support Standard 8 Health and safety in an adult social care setting
PricingService With a DLE Without a DLESocial Care Subscription Common Induction Standards
£25,000 £20,000
Social Care Subscription £20,000 £15,000Common Induction Standards £15,000 £10,000
• Prices above are per annum based on a two year agreement• DLE includes 5,000 users
