Lead

"The measure of success is not whether you have a tough problem to deal with, but whether it is the same problem you had last year."

— John Foster DullesFormer Secretary of State

Challenge the Process

“All progress is precarious,and the solution of one problem brings us face to face with another problem.”

— Martin Luther King

Encouraging the Heart

"A good plan implemented today is better than a perfect plan implemented tomorrow."

— George Patton

Planning

"The price of greatness is responsibility."

— Winston Churchill

Responsibility

"One thing is sure. We have to do something. We have to do the best we know how at the moment . . . ;

If it doesn't turn out right, we can modify it as we go along."— Franklin D.Roosevelt

counseling Frances Perkins

Inspire a Shared Vision

"The significant problems we face cannot be solved at the same level of thinking we were at when we created them."

— Albert Einstein

Problem Solving

"The first responsibility of a leader is to define reality; The last is to say thank you. In between the two, the leader must become a servant and a

debtor . . . A friend of mine characterized leaders simply like this: 'Leaders don't inflict pain; they bear pain.'"

— Max De Pree

Servant Leadership

“I feel that luck is preparation meeting opportunity.”

— Oprah Winfrey

Preparation

"Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall."

— Stephen R. Covey

Managing and Leading

"You can never learn less; you can only learn more. The reason I know so much is because I have made so many mistakes."

— Buckminster Fuller

Lifelong Learning

“Most of us can't even begin to imagine.”

— Meg Whitman, Former CEO, eBay

Dream

"There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the

introduction of a new order of things."

— Niccolo MachiavelliThe Prince (1532)

Embrace Change

"In looking for people to hire, you look for three qualities: integrity, intelligence, and energy. And if they don't have the first,

the other two will kill you."

— Warren BuffetCEO, Berkshire Hathaway

Values

"One learns people through the heart, not the eyes or the intellect."

— Mark Twain

Building Relationships

Lead

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