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A free self-assessment tool for organizations to review their processes around the management of their global communications
Citation preview
Global Readiness Auditwww.langsolinc.comwww.langsolinc.com
September 30, 2009
"It's time we provide organizations with more than papers on Best Practices or research on technology solutions to truly help them."
A free Self-Assessment tool for organizations A free Self-Assessment tool for organizations
““LSI dedicated an enormous amount of time with LSI dedicated an enormous amount of time with a passion toward the education of organizations a passion toward the education of organizations …and the data behind it all is astounding” …and the data behind it all is astounding”
Areas of Readiness in Assessment
Operational Management
Middle Management
Upper Management
Questions for the user or groups in the organization to answer
Questions are segmented per area of
assessment
Weighted Goals
Questions in each area of assessment are tied to a specific goal in Balanced
Scorecard format. Each goal (leading indicator) is weighted
SWOT QuestionsEach SWOT based question based on best practices and
research in the industry
Scoring
Organization inputs their score based on the 1 – 5
scale
ScorecardInput of scores automatically
calculates your scorecard
Objectives are represented for each Readiness Category
Global Communication Maturity Model
Placement of your organization on the Global Communication Maturity Model (GCMM)
““Language Solutions Inc. has documented a methodology that Language Solutions Inc. has documented a methodology that has identified each company's leading indicators - those has identified each company's leading indicators - those upstream indicators that will predict and forecast what will upstream indicators that will predict and forecast what will happen with companies using multilingual communications”happen with companies using multilingual communications”
Greg Tucker, Certified Senior Missouri Quality Greg Tucker, Certified Senior Missouri Quality Examiner for the Malcolm Baldrige Award Examiner for the Malcolm Baldrige Award
SWOT analysis report
Objectives are defined
Objectives are color coded to correspond with Balanced
Scorecard perspectives
Report delivers SWOT analysis with defined problem statements
Action Items provide
immediate steps to
achieve the objective
Measures established for each objective
Global Communication Readiness Audit
The Self-Assessment tool is for organizations at any stage of maturity that want to better understand and gain
process efficiency with the management of their Global Communications.
Why do a Global Communications Audit?
See if you can answer the following questions about your Global Communication initiatives:
•Are you listening to your global audience and addressing their concerns?
•Do you have control over your global brand identity and messaging while maintaining flexibility to adapt for local needs?
•Do you develop global communications using the best possible vehicles and styles to reach, inform and inspire your global audience, taking into account your budget and resources?
•Do you know if you are investing your communication dollars wisely, and whether you can achieve better returns if you make changes, and how?
•Are your processes for delivering content for global communications repeatable and outcomes for quality, time and cost, predictable?
•How do you measure the contribution that global communication has to the overall success of the organization?
If you cannot answer these questions, you will benefit from our Global Communication Readiness Audit.
Next steps…
• Apply for the Global Communication Readiness Self-Assessment at www.langsolinc.com