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Kiosk Software & Client Application Development Process

Kiosk Software Client App Development Process - Questions to Ask

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As you begin to request information about kiosk software developers, kiosk software, lock down browser options and more, here are a few tips about what you'll want to consider before requesting a quote. Costs will vary based on your needs but self service devices can save you money and provide a great service to your customer.

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Page 1: Kiosk Software Client App Development Process - Questions to Ask

Kiosk Software & Client

Application Development

Process

Page 2: Kiosk Software Client App Development Process - Questions to Ask

© KioWare 2013

Client Application & Kiosk Software

• Before seeking a kiosk software quote.– You will want to think about

your team’s technical knowledge, the resources available, the timing of deployment, and the starting point of your application.

Page 3: Kiosk Software Client App Development Process - Questions to Ask

© KioWare 2013

Levels of InteractionThere are five different levels in which you can integrate Kiosk Software with the Client Application Development Process

Factors that influence which level of service is needed:

1. Staff knowledge of self service methodology

2. Availability of client side development staff

3. Level of application modification needed/capable

4. Application status in development process

Page 4: Kiosk Software Client App Development Process - Questions to Ask

Development Staff1. Do you have development staff that are knowledgeable about self service methodology? If you answer yes to this question, you’ll want to consider the level of resources available.

2. Do you have development resources available to work on this project? If yes, at what level and with how much time?

Page 5: Kiosk Software Client App Development Process - Questions to Ask

© KioWare 2013

Application 1. Are you working with an

existing application or do you need an application designed from scratch?

2. If the application is already designed/developed, will you need changes to the design and/or appearance?

Page 6: Kiosk Software Client App Development Process - Questions to Ask

© KioWare 2013

Decision TreeIs your development staff knowledgeable

about Self service Methodology?

No

Do you have an existing application you want to integrate?

No

See Option 5

YesSee Option 2

Do you need layout/integration between the existing application and

the kiosk software?

Yes

Call or email for more information

877.843.4790

No

See Option 4

Yes

Does your development staff have the time/resources to complete the project?

Yes

See Option 1

No

See Option 3

Page 7: Kiosk Software Client App Development Process - Questions to Ask

© KioWare 2013

Option 1 (KioWare Specific)• If you have a

development staff that is already knowledgeable in self-service methodology, we can provide advice on how to integrate the application with KioWare.  This is our standard pre-sales technical support and is offered at no charge.

Page 8: Kiosk Software Client App Development Process - Questions to Ask

© KioWare 2013

Option 2 – (KioWare Specific)

• For clients that have a development staff that isn't knowledgeable in self-service methodology, we can provide consulting advice - typically touch screen layout, or specific component integration advice (cash acceptors, RFID readers, etc). May have a charge associated or may fold into pre-sales technical support.

Page 9: Kiosk Software Client App Development Process - Questions to Ask

© KioWare 2013

Option 3 – (KioWare Specific)

• If you have a development staff but not enough resources to complete the project, we can provide resources assuming the project can be efficiently divvied up.  Almost always, the project is well enough defined that we can provide a fixed cost quote.

Page 10: Kiosk Software Client App Development Process - Questions to Ask

© KioWare 2013

Option 4 – (KioWare Specific)• If you have an application you plan to

utilize but it is in need of changes to its display (touch screen redesign) without modifying the application itself, this option applies. We can intercept the content, modify the layout, then display it.  There are caveats and each project is different.  Again, almost always, the project is well enough defined that we can provide a fixed cost quote.

Page 11: Kiosk Software Client App Development Process - Questions to Ask

© KioWare 2013

Option 5 – (KioWare Specific)• For a client who

needs us to develop the application from scratch.  We have all the technical resources necessary in-house and can provide a fixed cost quote.

Page 12: Kiosk Software Client App Development Process - Questions to Ask

© KioWare 2013

For more. . . • Contact Kioware with questions

about your kiosk software development and application needs. – Request our Kiosk Application

Development Tips Whitepaper.– Email Sales for more information– Call 877.843.4790 (Toll Free USA) or

717.843.4790