STUDENTS: Jennifer Palma – 3rd school year - Food Quality ControllerJessica Norte – 2nd school year - Tourism TechnicianTadeu Batista – 3rd school year - Tourism TechnicianOleksandr Panchenko – 3rd school year – Graphic Designer

Teachers:Teresa CabritaMaria João Ribeiros

4th Comenius Meeting – in Kirchheim

→IntroductionThree employees

working in the tourism area ( in restaurants and at the hotel reception ) were interviewed about the skills, wages and other conditions important for their jobs.

The same questions were asked to all of them.

How many languages are required?

British Waiter

• Portuguese• English

Ukrainian Waiter

• Portuguese• English

This employerspeaks only a bit

ofEnglish ( slang)

British Receptionist

• English• Portuguese• German Spanish is alsoimportant, butPortuguese

speakersCan understand

andspeak easily

Spanish.

What is the minimum wage?

British Waiter

600€

Ukrainian Waiter

900€

British Receptionist

800€The minimum wage in Portugal is 475€ and it

will rise up to 500€ till the end of 2011.

Will the wage change after spending some years in this job?

British Waiter

Just if one gets a promotion!

Ukrainian Waiter

No, but a waiter gets reasonable

tips!

British Receptionist

Yes, it might be possible.

If one studiesmore languages or if

one is promoted to bethe Head of the

Reception.

If the employer is sick and can’t go to work, will he/she be paid?

British Waiter

That day isn’t paid!

Ukrainian Waiter British Receptionist

Yes, the day is paid as

long as you justify the

absence with a legaldocument, for

instance:medical treatment,renovation of

documents,…

That day isn’t paid!

How many hours does a working day have?

British Waiter

8 hours a dayplus the extra

hours (if possible)

Ukrainian Waiter British Receptionist

It’s shift work…

normally 6 hours per

shift and two shifts per

day!

10 hours or even 14 hours a day.

Are IT skills required?

British Waiter

Yes, they are. For instance, dealingwith specific

softwarethat is used atrestaurants.

Ukrainian Waiter British Receptionist

Yes, it’s important to

know the software for

reservations like “New Hotel.”

No, they aren’t.

Is the driving license required?

British Waiter

No, it isn’t.However, to reach

the place of work it is

necessary. Publictransportation is

veryexpensive. You cancatch a bus easily

inthe city, but not in

theoutskirts!

Ukrainian Waiter British Receptionist

No, it isn’t. No, it isn’t.

What are the promotion chances?

British Waiter

After working manyyears in the same

hotel you can get tothe top – Head

Waiter.

Ukrainian Waiter British Receptionist

If you have skills,after some years

youcan be the Head

ofthe Reception andwho knows theDirector’s

Assistant!

It’s very difficult if you

are a foreigner.

Is team work required or one works alone?

British Waiter

Team work.

Ukrainian Waiter British Receptionist

Both are required:

some paper work is

part of team work;

assisting a guest is

individual work.

Working alone most of the time.

How many days off can occur in a year?

British Waiter

There are two daysoff per week.If it is a public

holidayand it isn’t your day

off, you have to work.

It’s impossible to goon holiday in thesummer as it is

highseason!

Ukrainian Waiter British Receptionist

There are two days

off per week. No one gets aholiday in the

summer, butfrom October to

March you can get a month off!

There are two days off per week.

If it is a public holiday and it isn’t your day off, you have to work.

In the tourism industry no one goes on holiday in the summer!

You can get 1 / 2 weeks when the restaurant closes!

At the Job Center

→This Center of Employment covers job opportunities in two municipalities of the Algarve: Loulé and Albufeira.

→It is also a centre for training and coaching certification.

Number of unemployed people that seek this Job CenterThere are about 800 unemployed per week.

Hotels and civil construction are facing a crisis, most people who were employed in these sectors are unemployed and so unemployment has raised 15% up!

In the Algarve there are 33 thousand unemployed people! However, 1.238 are immigrants ( Ukrainian and Brazilian) that represent 12% of the unemployed population of the Algarve.

Recently some people from Moldavia and Pakistan have also joined to the list of unemployment.

There are more full-time jobs but in the past years part-time offers increased significantly.

Jobs in the following areas:- Trade ( shop assistants, cashiers, section

managers);- Hotel ( housekeepers, maintenance

technicians, kitchen assistants, butlers);- Restaurant ( waiters, bartenders); - Civil Construction (electricians, bricklayers );- Gardening ( gardeners, garden

maintenance).

Most required jobs

Most required sectors of employment

The tertiary sector is the most required as well as its sub-sectors:

Services;Hotels;Restaurants;Civil Construction.

Required languages

As far as the services sector is concerned, English is the most required language.

It’s also important to know basic expressions in Portuguese.

Required Competences

Responsibility;Punctuality;Sociability;Leadership;Spoken English;Computer skills ( Word and Excel).

Required Documents (if you are an immigrant)

All foreigners that have permit to work abroad must register at the Job Center;

The registered immigrants have some benefits such as: - support to find a host;- customer assistance;- information about the job market, job offers, social benefits;- technical support if they are unemployed or even employed.

ConclusionIf you are an immigrant looking for a job in

the Algarve,…- you must speak English; - you will find job offers mainly in the

tourism area ( hotels, restaurants or gardening) and civil construction;

- you will need basic computer skills ( Word / Excel);

- you should register at the nearest Job Center.