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Katz IS Showcase

It, Innovation, And Leadership

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A short presentation about the challenges associated with balancing IT innovation and operation excellence - and how Katz IS research and education focus on these issues.

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Page 1: It, Innovation, And Leadership

Katz IS Showcase

Page 2: It, Innovation, And Leadership

IT, Innovation, and Leadership

Brian Butler, Ph.D.Associate Professor of Business Administration

& Information Systems Faculty Coordinator

Katz Graduate School of Business

Associate Professor of Clinical and Translational Science,

Clinical and Translational Science Institute

Page 3: It, Innovation, And Leadership

What do IS people do all day?

• Lead development of capabilities and infrastructure to meet current (and future) business needs

• Participate and/or manage implementation of new IT-enabled business initiatives

• Maintain reliable operations (in the presence of many external and internal “threats”)

• Manage (i.e. reduce) related cost, staff, and facilities

• And by the way, couldn’t we hire a consultant/contractor/outsourcer to do that…

Page 4: It, Innovation, And Leadership

IS Operations or IS Innovation

• Exploitation vs. Exploration

• IT as a basic utility (or IT doesn’t matter) vs. IT is a critical strategic factor

• Cost to be controlled vs. Partner in business development

• Maintenance vs. Development

• Saying “NO” vs. Getting to “GO”

Page 5: It, Innovation, And Leadership

Not Either/Or…but Both/And

• Not something to be resolved…it is something to be lived with.

• IT is called on to be both an infrastructure operator and an innovator– Entrepreneurial Regulator

• This is true for organizations and for individuals

Page 6: It, Innovation, And Leadership

What can possibly go wrong?(or how do we screw this up?)

• Mistaking technology innovation for business innovation

• Antagonism and factions

• Mistaking functioning systems for realized business value

• “Elevator problem”

• Failures of imagination

• Enabling reliable work in the face of overwhelming complexity -- by adding to the complexity

Page 7: It, Innovation, And Leadership

Information Systems @ Katz/CBA

• Helping individuals and organizations develop the ability to recognize and capitalize on the opportunities to use information technology to increase efficiency, enable growth, and support innovation

– Imagine and evaluate potential

– Implement and realize value

– Improve and maintain capabilities

Page 8: It, Innovation, And Leadership

IS Research @ Katz

• The Katz IS group is consistently ranked in the top 10 in the world in research productivity

• Dr. Laurie Kirsch– “Managing the Unmanageable: Recommendations for Structuring and Governing Complex,

Dynamic, and Distributed Projects” ($300,000 National Science Foundation grant)

• Dr. Chris Kemerer– “Work Dispersion, Process-Based Learning and Offshore Software Development

Performance” MIS Quarterly, 2008

– “Does Software Process Improvement Reduce the Severity of Defects? A Longitudinal Field Study”

• Dr. Dennis Galletta – “User Awareness of Security Countermeasures And Its Impact On Information Systems

Misuse: A Deterrence Approach,” , Information Systems Research

– “Sharing Knowledge: How Managerial Prompting, Group Identification, and Social Value Orientation Affect Knowledge-Sharing Behavior,” Communications of the ACM

Page 9: It, Innovation, And Leadership

IS Research @ Katz

• Dr. Brian Butler– “Development of an instrument for measuring clinicians' power perceptions in the

workplace.” Journal of Biomedical Informatics.

– “Facebook for scientists: Requirements and services for optimizing how scientific collaborations are established” Journal of Medical Internet Research

• Dr. Sherae Daniel– “An Absorptive Capacity Perspective on Open Source Software Group

Performance”, International Conference on Information Systems

• Dr. Justin Cochran – “Do Enterprise Systems Stifle Agility,” MIS Quarterly Executive

• Dr. Russell Robbins– "Decision Support for Ethical Problem Solving: A Multi-agent Approach.“,

Decision Support Systems

Page 10: It, Innovation, And Leadership

IS Undergraduate Education @ CBA

• BUSMIS 1060: Introduction to IS Project– Business activity/process analysis– Opportunity analysis– Business Case development– Making and critiquing project deliverable

presentations

• IS Excellence Award

Page 11: It, Innovation, And Leadership

MBA/MS-MIS @ Katz

• MBA/MS-MIS Dual Degree– MBA foundations + non-IS functional concentration

(Finance, Strategy, Operations, etc.)

– IS Management depth + specialty• Supply chain management

• Customer analytics

• New venture creation

• Healthcare and IT

Page 12: It, Innovation, And Leadership

MS-MIS Practicum and IS Internship Projects

• “Learning to be an Expert”– ‘Productizing’ your knowledge

– Solving today’s problems

• Gaurab Misra (BI in Supply Chain Management)

• Alexandra Kelley (Security Compliance Issues)

• Saurabh Dubey (ITIL implementation)• Imran Dalwai (Assessing Project Management Office Capabilities)

Page 13: It, Innovation, And Leadership

IS in the Katz MBA program

• MBA Concentrations & Electives– IS Design and Development

– IS Management and Leadership

• Current Topics in MIS– Open Source Technologies

– Legal and Regulatory Issues in IS Management

– The Business of Blogs, Online Communities and Social Networking

– Virtual Teams and Collaborative Technologies

• IS Project Courses

Page 14: It, Innovation, And Leadership

Katz Team Technology Initiative

• Providing Katz students with the experience and expertise that they will need to effectively evaluate and use team technologies

• Assisting organizations with the identification, evaluation, and management of technologies for supporting teamwork and collaboration.

• Katz Virtual Worlds and Virtual Cases– Dr. Russell Robbins, Dr. Brian Butler, and Dr. Audrey Murrell

• Katz Team Room Technology Evaluations– Saahil Goel, Maja H.Ahmetovic, Jitesh Desai, and Arun Kaliamurthi

– Dr. Dennis Galletta

• Katz Innovation Pilots

Page 15: It, Innovation, And Leadership

IS @ Katz: Doctoral Program

• Apprenticeship program– Answering the next question

– Educating Future IS leaders

– Educating Future Scholars and Educators

• Some Recent Graduates – Charles Liu (University of Texas, San Antonio), Xiaoqing Wang

(University of Maryland), Enrique Mu (Carlow University), Patrick Bateman (Youngstown State Univ.)

• Some Current Students– Rachel Chung, Mark Haney, Ilana Diamant, Jacqueline Pike

Page 16: It, Innovation, And Leadership

What else can we do?

Page 17: It, Innovation, And Leadership

What can you do?

• Promote– Tell people about IS @ Katz/CBA

• Participate – Guest speakers, visits

• Projects

• Partnerships

• Phunding ($ )

Page 18: It, Innovation, And Leadership

For More Information

Contact Brian Butler ([email protected])

or

visit

www.katzis.org

www.katz.pitt.edu