Upload
bbutler
View
771
Download
1
Embed Size (px)
DESCRIPTION
A short presentation about the challenges associated with balancing IT innovation and operation excellence - and how Katz IS research and education focus on these issues.
Citation preview
Katz IS Showcase
IT, Innovation, and Leadership
Brian Butler, Ph.D.Associate Professor of Business Administration
& Information Systems Faculty Coordinator
Katz Graduate School of Business
Associate Professor of Clinical and Translational Science,
Clinical and Translational Science Institute
What do IS people do all day?
• Lead development of capabilities and infrastructure to meet current (and future) business needs
• Participate and/or manage implementation of new IT-enabled business initiatives
• Maintain reliable operations (in the presence of many external and internal “threats”)
• Manage (i.e. reduce) related cost, staff, and facilities
• And by the way, couldn’t we hire a consultant/contractor/outsourcer to do that…
IS Operations or IS Innovation
• Exploitation vs. Exploration
• IT as a basic utility (or IT doesn’t matter) vs. IT is a critical strategic factor
• Cost to be controlled vs. Partner in business development
• Maintenance vs. Development
• Saying “NO” vs. Getting to “GO”
Not Either/Or…but Both/And
• Not something to be resolved…it is something to be lived with.
• IT is called on to be both an infrastructure operator and an innovator– Entrepreneurial Regulator
• This is true for organizations and for individuals
What can possibly go wrong?(or how do we screw this up?)
• Mistaking technology innovation for business innovation
• Antagonism and factions
• Mistaking functioning systems for realized business value
• “Elevator problem”
• Failures of imagination
• Enabling reliable work in the face of overwhelming complexity -- by adding to the complexity
Information Systems @ Katz/CBA
• Helping individuals and organizations develop the ability to recognize and capitalize on the opportunities to use information technology to increase efficiency, enable growth, and support innovation
– Imagine and evaluate potential
– Implement and realize value
– Improve and maintain capabilities
IS Research @ Katz
• The Katz IS group is consistently ranked in the top 10 in the world in research productivity
• Dr. Laurie Kirsch– “Managing the Unmanageable: Recommendations for Structuring and Governing Complex,
Dynamic, and Distributed Projects” ($300,000 National Science Foundation grant)
• Dr. Chris Kemerer– “Work Dispersion, Process-Based Learning and Offshore Software Development
Performance” MIS Quarterly, 2008
– “Does Software Process Improvement Reduce the Severity of Defects? A Longitudinal Field Study”
• Dr. Dennis Galletta – “User Awareness of Security Countermeasures And Its Impact On Information Systems
Misuse: A Deterrence Approach,” , Information Systems Research
– “Sharing Knowledge: How Managerial Prompting, Group Identification, and Social Value Orientation Affect Knowledge-Sharing Behavior,” Communications of the ACM
IS Research @ Katz
• Dr. Brian Butler– “Development of an instrument for measuring clinicians' power perceptions in the
workplace.” Journal of Biomedical Informatics.
– “Facebook for scientists: Requirements and services for optimizing how scientific collaborations are established” Journal of Medical Internet Research
• Dr. Sherae Daniel– “An Absorptive Capacity Perspective on Open Source Software Group
Performance”, International Conference on Information Systems
• Dr. Justin Cochran – “Do Enterprise Systems Stifle Agility,” MIS Quarterly Executive
• Dr. Russell Robbins– "Decision Support for Ethical Problem Solving: A Multi-agent Approach.“,
Decision Support Systems
IS Undergraduate Education @ CBA
• BUSMIS 1060: Introduction to IS Project– Business activity/process analysis– Opportunity analysis– Business Case development– Making and critiquing project deliverable
presentations
• IS Excellence Award
MBA/MS-MIS @ Katz
• MBA/MS-MIS Dual Degree– MBA foundations + non-IS functional concentration
(Finance, Strategy, Operations, etc.)
– IS Management depth + specialty• Supply chain management
• Customer analytics
• New venture creation
• Healthcare and IT
MS-MIS Practicum and IS Internship Projects
• “Learning to be an Expert”– ‘Productizing’ your knowledge
– Solving today’s problems
• Gaurab Misra (BI in Supply Chain Management)
• Alexandra Kelley (Security Compliance Issues)
• Saurabh Dubey (ITIL implementation)• Imran Dalwai (Assessing Project Management Office Capabilities)
IS in the Katz MBA program
• MBA Concentrations & Electives– IS Design and Development
– IS Management and Leadership
• Current Topics in MIS– Open Source Technologies
– Legal and Regulatory Issues in IS Management
– The Business of Blogs, Online Communities and Social Networking
– Virtual Teams and Collaborative Technologies
• IS Project Courses
Katz Team Technology Initiative
• Providing Katz students with the experience and expertise that they will need to effectively evaluate and use team technologies
• Assisting organizations with the identification, evaluation, and management of technologies for supporting teamwork and collaboration.
• Katz Virtual Worlds and Virtual Cases– Dr. Russell Robbins, Dr. Brian Butler, and Dr. Audrey Murrell
• Katz Team Room Technology Evaluations– Saahil Goel, Maja H.Ahmetovic, Jitesh Desai, and Arun Kaliamurthi
– Dr. Dennis Galletta
• Katz Innovation Pilots
IS @ Katz: Doctoral Program
• Apprenticeship program– Answering the next question
– Educating Future IS leaders
– Educating Future Scholars and Educators
• Some Recent Graduates – Charles Liu (University of Texas, San Antonio), Xiaoqing Wang
(University of Maryland), Enrique Mu (Carlow University), Patrick Bateman (Youngstown State Univ.)
• Some Current Students– Rachel Chung, Mark Haney, Ilana Diamant, Jacqueline Pike
What else can we do?
What can you do?
• Promote– Tell people about IS @ Katz/CBA
• Participate – Guest speakers, visits
• Projects
• Partnerships
• Phunding ($ )
For More Information
Contact Brian Butler ([email protected])
or
visit
www.katzis.org
www.katz.pitt.edu