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© 2012 IBM Corporation
This report is solely for the use of Client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the Client organization without prior written approval from IBM. [Optional: This material was used by IBM during an oral presentation; it is not a complete record of the discussion.]
Integrated Approach to Public Safety & Security – Srivats Kamisetty
© 2012 IBM Corporation2
Terrorism Lone or multiple
attackers
Natural disasters
Earthquakes, floods,
landslides
CrimeAgainst property,
people
HealthBiohazards, epidemics
Event failureRiots, stampedes, looting
System failureInfrastructure
collapse
EnvironmentalEnvironmental factorsfactors
Human factorsHuman factors
Collectors Office
Bi-Directional Information Exchange
Rescue Operators
Video Feed
GIS MapsCyber Security
Electric Tower
Gas PumpWater Treatment Helicopter
Rescue truck
Police, Fire, NDRF
Port, Navy, Coast Guard
Rescue Workers
District Officials
Universities
| Smarter Cities Challenge2
Social Media
Hospital & Medical Facilities
PredictAnalyseReportReact
Public Safety Ecosystem spans several agencies across Horizontal and Vertical Layers of Government
© 2012 IBM Corporation3
Lack of Co-ordination, real-time feedback, siloed databases are the key pain points in the Public Safety domain
Scattered Information & Resources
Lack of Situational Awareness
Real-time feedback to law enforcement
officers not possible
High volume and complexity of
information from multiple systems
Missed Alerts & Intelligence
Supplementary crime information is stored
in silo databases
Inaccurate, incomplete and redundant data
and reports
Inefficient departmental coordination
Key Challenges
in Public Safety
© 2012 IBM Corporation4
The public safety landscape in city is complex and fragmented…
Policing
Justice
Regional, national and international linkages
WelfareCritical infrastructure
Scattered information, difficult interoperability, many potential linkages
Cyber Security
Call centers
Firefighting
Emergency medical services
Public health Transportation
Buildings
Borders
Corrections
Education
© 2012 IBM Corporation5
…and the pieces must be put together for an effective response during any public safety incident.
© 2012 IBM Corporation6
Actions Extend landlines to all key stakeholders and land
coverage Maximize resiliency of mobile network
• Utilise Mesh Network (emergency feature on mobiles)
• Emergency Communication Van(s), Cells on Wheels (COWs)
Enable and expand usage of HAM radios and VHF to dedicated network
Leverage alternative channels for broadcast messaging including social media
Benefits Improved awareness Lowered citizen distress Faster emergency team response time Streamlined systems and processes
Infrastructure – Resilient Communications
Use ex-service men for HAM radios and train students and
others
Mass Broadcasting
Comprehensive Emergency Communications
Implement a robust communication system
© 2012 IBM Corporation7
Actions Intelligent deployment of assets based on
current inventory • Generate a dynamic inventory of
transportation assets and availability• Leverage RFID, GPS and GIS for real-time
matching of available assets to critical needs Improve visibility of blockages
• Leverage social media • Technology - real time video feeds, sensor
info, drones, vehicles, etc.
Benefits Swift and accurate dispatch of emergency vehicles
and drivers Rapid distribution of supplies to citizens Increased visibility of effective administration of
disaster response Faster time to normalcy Reduced redundancy of effort
Infrastructure – Resilient Transportation
GIS Maps
real-time Data
Analytics ScenariosI2C2
Clear Roads
& Deploy Assets
Assets
Improve transport dispatch and restoration time
© 2012 IBM Corporation8
Actions Decentralize sources of generation, collection and distribution Harden existing utility infrastructure Develop alternative power sources
• Grid with redundancy• Waste power generation and fuel• Solar and Wind
Define and implement a smart grid approach
Benefits Improved stability of citizen access to utilities during
emergencies Rapid restoration of power to key stakeholders Greater self-sufficiency Lower economic impact on commercial entities
Implement redundancy and instrumented utility grid
Infrastructure
Decentralised Alternative
Smart Grid
Infrastructure – Resilient Utilities
© 2012 IBM Corporation9
Essentially, Smarter Public Safety is all about being instrumented, interconnected, and intelligent…
INTELLIGENT
All available information is analyzed and used to pro-actively mitigate threats from crime and emergencies through co-ordinated planning and response.
INSTRUMENTED
Advanced observation and information collection and sharing techniques are used to create a complete picture of a situation to all involved organisations.
INTERCONNECTED
Information, processes and assets are shared across agencies to enable advanced collaboration. All systems are connected to facilitate holistic threat management.
SMARTER PUBLIC SAFETY
... getting the right information to the right service providers andpeople on time to respond to emergencies, for both crime prevention,and fighting crime, and for addressing threats of natural disasters.
© 2012 IBM Corporation10
CityIntegrated Operations
(Process Optimization, Predictive Analytics, Real-Time Analytics,
Business Intelligence)
Integrated Information(Data Acquisition, Data Management, Data
Storage)
Smarter Governance
Smarter Transportation
Smarter Health
SmarterPublic Safety
Smarter engagement with citizens
SmarterInfrastructure Development
Public Health
Works management
Vehicle Tracking
Safe City
City Administration
Smarter Education Schools
Intelligent Collaboration(Role Based Dashboards, KPI's,
Visualization)
The key to integrate across all operations & information sources using a “Smarter Platform”
© 2012 IBM Corporation11
IBM Intelligent Command & Control Center
Intelligent Operations Center leveraging
IBM Intelligence Operations Center & IBM Intelligent Video Analytics….
© IBM Corporation 200912
IBM Global Government
mark.cle
verle
m.com
Better and timelier information
Better situational awareness
Improved Public safety & Security