HRSeminar Coaching Elizabeth van Geerestein

©2014 Papillon & Partners B.V.

Leader As Coach: Creating A Culture Elizabeth van Geerestein PhD, Certified Master Coach

www.leaderascoach.nl www.yourvoiceispower.nl

www.papillonpartners.com


Complexity, Global Inter-dependence & Change

 Accelerated technological innovation

 Ever-changing business plans

 Teamwork is often virtual and electronic

 Teams are cross-cultural, virtual and cross-functional

 Emergence of new value-generating (virtual) activities

 Working day is 24/7 as the enterprise follows the sun

 TRUST & RELATIONSHIPS & CONNECTEDNESS

 Aging workforce and declining birth rates, rise of Generation Y



Balance between Leadership & Management

Management Plan and budget

Organize and staff Control and solve

Leadership Align people

Communicate Motivate and inspire

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Predictability Structure/Order

Short term results/ improvements

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Predictability Structure/Order

Short term results/ improvements

Potential for major change/Breakthrough

Flexibility/Agile/Fast Response Improved Employee Engagement

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Leading vs. Managing is Dependent on Business Complexity

High

High

Low

Amount of change needed (due to

environmental instability,

rapid growth or

contraction)

Complexity (due to size, technology, diversity, culture, geographical dispersion , number of products or services)

Considerable leadership but not much management needed

Little management or leadership required

Considerable management but little leadership required

Considerable leadership and management required

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Case For Coaching: Companies move towards coaching, development & goal alignment


Case for Coaching: What the Research Says

1. Google Study

2. Corporate Executive Board

3. Saratoga Institute

4. American Management Association

… to be an effective leader,

you must be an effective coach …

… a coaching culture is essential to driving retention, high performance & innovation ….


Case for Coaching: Google Study (2011)

1. Google study of 10,000 manager observations

 ‘Being a good coach’ – top trait of successful manager

 One-on-one coaching leads to 75% performance improvement in manager’s performance


Google’s Top 8: Becoming a Better Boss

1. Be a good coach

2. Empower your team. Don’t micromanage

3. Show interest in team member’s lives & careers

4. Be productive & results-oriented

5. Be a good communicator & listen to your team

6. Help team members with career development

7. Have a clear vision & strategy for your team

8. Have key technical skills to advise your team


Case for Coaching: Corporate Executive Board

2.  Corporate Executive Board

Studies by the Corporate Executive Board conclude that coaching provided by managers drives leadership strength inside organizations, more than other factors such as, 360-degree feedback, peer mentoring, external executive education, action-learning, or in-house classroom-based education.


American Management Association

664,000 Employees Worldwide

Employees Top 5

1. Good fit in the organization

2. Be clear about the job and how it will be measured

3. Confident they are supported in their role

4. Know they are valued

5. Be inspired


Employees also believe…


Immediate Boss: Most influential in orcestrating the 5 factors


Case for Coaching: Saratoga Institute

Saratoga Institute

In a study of 19,700 people – exiting employees & their bosses

85% of bosses said that their former employees left for more compensation and opportunity.

80% of exiting employees said they left because of poor relationship, poor development and poor coaching from the boss.


Information doesn’t change people; Motivating them to action does


To Maximize Productivity Leaders Align:

JOB SATISFACTION

‘I like my work & do it well’

JOB CONTRIBUTION

‘I help the organization

achieve it’s goals’


Your Job: Float Their Iceberg Higher


Benefits Of Coaching

INDIVIDUAL  Learn to solve own problems  Improve interpersonal skills  Identify and act on own development needs  Greater self confidence and self esteem  Be more positive and assertive  Greater self awareness  Gain new perspectives and ways of thinking  Acquire new skills & abilities  Develop adaptability for change  Improve work / life balance  Reduce stress levels

ORGANIZATION   Improve productivity, quality, customer service   Gain increased employee commitment and retention   Demonstrate commitment to employees: developing them & improving skills   Support newly promoted employees   Change culture of org – less toxicity   Support other training initiatives


Seven Opportunities to Coach

1. Building Skills

2. Moving Projects Forward

3. Solving Problems

4. Developing Careers

5. Overcoming Conflicts

6. Re-motivating

7. Brainstorming


Key Coaching Skills



Creating A Coaching Culture at DSM Dyneema

•  DSM understands change

•  A Champion in Transformation, Change & Innovation

•  Transformation from Coal Mining Chemicals Fine

Chemicals Life Sciences & Materials Sciences


Creating A Culture Coaching Culture

Master Classes for all employees: - Active Listening - Giving & Receiving Feedback - Building Trust Based Relationships


Elizabeth van Geerestein

 Passionate about people, potential, purpose

 Email: [email protected]

 Web:


www.leaderascoach.nl

www.yourvoiceispower.nl

Elizabeth van Geerestein PhD MBA

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Passionate about Purpose ~ Passionate about Potential

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www.leaderascoach.nl www.yourvoiceispower.nl
