How to remove reviews from the top 5 healthcare directories

Remove Online ReviewsFrom the top five (5) health care directories

Questions answered

● Who are the top five medical directories?

● How do you request removal of a review?

● How does each directory website process removal requests?

Top five health care directories

* Figures from Quantcast.com estimates taken on October 1, 2013. There may be other general-purpose directories that cover health care as well as other industries that have more monthly visitors than these sites. This report focuses on directories dedicated exclusively to healthcare.

All trademarks property of their respective owners. Review Concierge is not affiliated with, sponsored or endorsed by these companies.

Directory Monthly Visitors*

Vitals.com 4.35 million

Healthgrades.com 4.28 million

Wellness.com 2.55 million

UCompareHealthCare.com 1.92 million

RateMds.com 732,943

Requesting removal of a review

Reviews are typically removed on grounds of:

● Grossly unfair● Racist / sexist / vulgar● Violate site policy

To remove a review, assert that the review meets at least one of these criteria.

Removing unfair reviews

A review is grossly unfair if it:

1. Is not intended for your practice

2. Makes ridiculous claims

3. Is hearsay - not a real patient’s experience

Read the review. Ask yourself, “What might imply 1 - 3 above?”

A review is racist / sexist / vulgar if it:

1. Makes discriminatory generalizations

2. Makes general accusations without stating any reason “why”

3. Uses foul language


Removing racist / sexist / vulgar

A review can violate a website’s policies if it:

1. It has been posted multiple times

2. Makes a commercial solicitation for another product or service

3. Written by someone impersonating others


Removing policy violations

Site-by-site instructions

for deleting online reviews

Vitals.com Contact Info

Mailing Address

210 Clay Ave, Suite 140

Lyndhurst, NJ 07071

United States of America

Phone: 201.842.0760

Email: [email protected]

Website: vitals.com

Visitors: 4.35 million / mo*

Doctor Login:

http://www.vitals.com/v/?v=user/show_login

Remove / Delete Reviews

* Figures from Quantcast (quantcast.com) on Oct 1, 2013.

Vitals.com and the Vitals logo are trademarks of Vitals, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Vitals.

#1 - Login to vitals.com/doctorjoin

#3 - Locate the review you want to delete and press hide

#2 - Click ‘Manage comments’

http://vitals.com/



http://vitals.com/doctorjoin

Vitals.com Contact Info

Mailing Address


Lyndhurst, NJ 07071


Phone: 201.842.0760


Website: vitals.com


Doctor Login:




Vitals.com and the Vitals logo are trademarks of Vitals, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Vitals.

● You can hide up to two (2) reviews, no questions asked

● To remove additional reviews, email [email protected] with a convincing argument (read previous slides)

● Need an advocate? Call the Review Concierge at (866) 932-5888 to fix your Vitals.com ratings / reviews.

http://vitals.com/



mailto:[email protected]

Healthgrades.com Contact Info

Mailing Address

999 18th Street, Suite 600

Denver, CO 80202


Phone: 303.716.0041


Website: healthgrades.com


Doctor Login:

https://update.healthgrades.com/?pCID=hg-doc-header



Healthgrades.com and the Healthgrades logo are trademarks of Healthgrades, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Healthgrades.

● There are no text “reviews” only ratings

● If you have unusually more Health Grades ratings than the average doctor, there might be a single person creating multiple reviews for you

● Email [email protected], and request they check if the same person left you multiple reviews

http://healthgrades.com/




Healthgrades.com Contact Info

Mailing Address

999 18th Street, Suite 600

Denver, CO 80202


Phone: 303.716.0041


Website: healthgrades.com


Doctor Login:




Healthgrades.com and the Healthgrades logo are trademarks of Healthgrades, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Healthgrades.

● It usually takes 2 - 3 weeks for HealthGrades to investigate your dispute

● Try boosting your HealthGrades scores by getting positive reviews from happy patients

● Need an advocate? Call the Review Concierge at (866) 932-5888 to fix your Health Grades ratings.

http://healthgrades.com/



Wellness.com Contact Info

Mailing Address

6965 El Camino Real, Suite 542

Carlsbad, CA 92009


Phone: 800.686.0988

Website: wellness.com


Contact Form:

http://www.wellness.com/docs/11326/contact-wellness-com/site-info



Wellness.com and the Wellness logo are trademarks of Wellness.com, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Wellness.com, Inc.

#1 - Click Report this

#2 - Type your request to delete the review

http://wellness.com/



Wellness.com Contact Info

Mailing Address

6965 El Camino Real, Suite 542

Carlsbad, CA 92009


Phone: 800.686.0988

Website: wellness.com


Contact Form:




Wellness.com and the Wellness logo are trademarks of Wellness.com, Inc. Review Concierge is not affiliated with, sponsored or endorsed by Wellness.com, Inc.

● It usually takes 1 - 2 weeks for Wellness.com to investigate your dispute

● You can dispute the same review more than once

● Need an advocate? Call the Review Concierge at (866) 932-5888 to fix your wellness.com ratings

http://wellness.com/



UCompareHealthcare

Contact Info

Site is owned by Vitals.com

Mailing Address


Lyndhurst, NJ 07071


Phone: 201.842.0760

[email protected]

Website: ucomparehealthcare.com




UCompareHealthCare.com and the UCompareHealthCare logo are trademarks of UCompareHoldings, LLC. Review Concierge is not affiliated with, sponsored or endorsed by UCompareHoldings, LLC.

#1 - Find the date of the review you would like to hide

#2 - Email [email protected] requesting removal of the review

http://ucomparehealthcare.com/


UCompareHealthcare

Contact Info

Site is owned by Vitals.com

Mailing Address


Lyndhurst, NJ 07071


Phone: 201.842.0760

[email protected]

Website: ucomparehealthcare.com




UCompareHealthCare.com and the UCompareHealthCare logo are trademarks of UCompareHoldings, LLC. Review Concierge is not affiliated with, sponsored or endorsed by UCompareHoldings, LLC.

● It usually takes 1 - 2 weeks for UCompareHealthCare to delete a rating

● They usually remove up to two (2) reviews, no questions asked

● Need an advocate? Call the Review Concierge at (866) 932-5888 to fix your UCompare Health Care reviews

http://ucomparehealthcare.com/


RateMds.com and the RateMds logo are trademarks of RateMDs, Inc. Review Concierge is not affiliated with, sponsored or endorsed by RateMds, Inc.

RateMDs

Contact Info

Mailing Address

2828 Westberry Dr. #8

San Jose, CA 95132


Phone: 650.440.6038


Website: ratemds.com

Visitors: 732,943 / mo*


#1 - Click the flag icon to the left of the review you want to remove on Ratemds.com

#2 - State why the review should be removed

http://ratemds.com/

RateMDs

Contact Info

Mailing Address

2828 Westberry Dr. #8

San Jose, CA 95132


Phone: 650.440.6038


Website: ratemds.com

Visitors: 732,943 / mo*



RateMds.com and the RateMds logo are trademarks of RateMDs, Inc. Review Concierge is not affiliated with, sponsored or endorsed by RateMds, Inc.

● You only have 120 characters of text to state why the review should be removed

● You get one chance for each review to file a dispute

● Need an advocate? Call the Review Concierge at (866) 932-5888 to fix your RateMds reviews.

http://ratemds.com/

Call Review Concierge to fixyour online reviews

(866) 932-5888

or visit us onlinehttp://reviewconcierge.com

From the top five (5) health care directories

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How to remove reviews from the top 5 healthcare directories