How modern M2M / IoT Architecture Building

Blocks change the Vending market and scale

for smaller companies

Andrea Ceiner

The Vending Market Introduction

€ • Handle cash or credit

# • Dispense hundreds of items

• Interact with customers

24/7 • Operate 24/7

@ • are located anywhere (industrial locations, supermarkets, gas stations)

The latest vending machines are sophisticated

The Vending Market Introduction

It is becoming vitally important

to improve efficiency in

inventory management,

stocking schedules and

routes, and equipment repair

and maintenance.

The Vending Market Introduction

Vending machine operators

need to collect data from the

machines and communicate

with them regularly to keep the

machines running, keep track

of sales, monitor key

functions, and serve their

customers effectively

The Vending Market Technology as a Growth Driver

Remote monitoring by Operators

The Vending Market Technology as a Growth Driver

The Vending Market Technology as a Growth Driver

• Micromarket growth

– M2M technology, security,

flexibility

• Cashless payment

• Machine capabilities

– Cold storage for healthy fare

– Warm delivery

• Information displays

• Calorie counts

The Vending Market

Top Priorities for Intelligent Vending Machines

by Geography

The Vending Market

• Mature market

– $7B industry in the United States alone

– In the US there is now one vending machine for every

55 people

– Globally, by 2015 the total number of vending units is

expected to reach 35.2 Million units

Overview and Trends

The Vending Market

This FLAT trend will

• Increase pressure on

costs

• Move the focus on

value added products &

services

Overview and Trends

The Vending Market

• Consumer taste and preference evolving

Overview and Trends

Willing to pay for convenience

Payment Options

Healthy alternatives

The Vending Market

• Regulations taking effect

– Affordable Care Act requires

calorie info displayed by 2015

(US)

Overview and Trends

The Vending Market

• Costs rising

– Merchandise cost

– Fuel costs

Overview and Trends

The Vending Market

• Competition increasing

– Convenience stores, coffee shops, fast

food restaurants with additional options

and extended hours

Overview and Trends

The Vending Market

OPERATORS ARE LOOKING FOR

• New services & revenue streams

– Better customer service / interaction with

customers

– Market data

– Advertising

Overview and Trends

The Vending Market

Logistic Machine

TODAY

Marketing Machine

TOMORROW

The big change

Vending

Machine

Multi-

Service

Gateway

The Vending Market “Logistic Machine Today – Marketing Machine Tomorrow”

Human

Machine

Interfaces

Smart Vending Machine

• Intelligence beyond PLCs

• Boards or Gateway Systems

• Remote management & monitoring

• Supply level monitoring – triggering re-supply in

time

Adding new services:

• Human machine interfaces / displays & camera for

interaction with the system

• Gathering of valuable data for portfolio optimization

and better customer experience

• New revenue streams (advertising)

• Fraud detection & prevention

• Preventive maintenance

Camera

The Internet of Things

• Powerful embedded systems

• Off the shelf, purpose built HW

• Virtualization technology

• Enterprise IT as-a-service

• M2M cloud computing platforms

• Open & Industry Standards

Leveraging Major Industry Trends and a Commoditization

of Distributed Systems in the Vending Market

Commoditization of

solutions for distributed

systems like in vending

APIs, Dashboards, Console, etc.

The Internet of Things Distributed Systems Architectural Overview

Consumers of

Data

M2M

Integration Platform

Multi-

Service

Gateways

Producers of

Data

Standard Interfaces

The Eurotech IoT Approach : E2E

Eurotech

End-To-End

Solution

Bits of Data from the field are very good and nutrient food

for the Business Applications Users

@

Traffic

Management

Energy

Management

Tram

Train Subway

The Internet of Things Vending & Reverse Vending Applications

Vending

Machine

Multi-

Service

Gateway

Vertical Market M2M Example Scenarios Vending (and Reverse Vending) M2M Integrations

Transportation

Human

Machine

Interfaces

M2M

Integration

Platform

Logistic /

Warehouse

Vertical Market Example Use Case Use Case: Vending Machine

Application:

A vending machine vendor was looking for a reliable communication

system (M2M Gateway) capable of collecting vital data from the vending

machines and to transfer securely that data into business intelligence

applications with the goal to optimize maintenance and operations.

The Eurotech offering allowed the maintenance team to implement

preventive maintenance procedures, improving the availability of the

vending machines. The remote management capabilities of the overall

solution (including Everyware Cloud) ensure flexible extension and

updating of the distributed systems in the field.

Key Success Factors:

Short time to market for the system

Everyware Cloud near real time data collection and

aggregation

Everyware Cloud and ESF remote management features

Reduced risk (total implementation)

Reduced Time-to-Market

Robust, small footprint M2M gateway with all required I/O

Products:

ReliaGATE 10-10

HW / SW Development

Services

Support

Vending Industry Example Use Case Use Case: Calorie Displays

Application:

Software company needed hardware for calorie display application to

retrofit for existing vending machines deployed throughout North America.

With cashless payment options including NFC support and magnetic stripe

reader for credit and debit cards, integrated with touchscreen display of

calorie information, vending machine operators can expect to increase

revenue for each machine while meeting regulatory requirements.

Remote management enables quick price adjustment to support

merchandise price changes as they happen, passing increases and

decreases both along to consumers.

Key Success Factors:

Pre-integrated components of hardware solution

Short time to market for new software application

EDC offers real time data collection and bidirectional

device management functions

Rugged hardware reduces maintenance costs

Products:

Custom Hardware w/

Integrated Display

HW / SW Development

Services

Support

Vertical Market Example Use Case Use Case: Reverse Vending Machine

Application:

Reverse vending machine vendor needed a rugged, reliable

communications gateway to exchange data from remote sites in harsh

environments with operations and maintenance centers.

Adding EDC to the solution allowed the IT team to eliminate plans to

expand data center equipment, power and space to manage and process

increased data traffic.

Data streams enable new functions, such as one-to-one advertising.

Key Success Factors:

Short time to market for hardware

EDC, offering real time data collection

Rugged hardware to reduce maintenance costs

Products:

Custom Rugged

Gateway

HW / SW Development

Services

Support

Vertical Market Example Use Case Use Case: Green House & Cool Chain Monitoring

Application:

The customer, a mid size company growing and selling vegetables

required a monitoring solution for their green houses (temperature, light,

humidity) and for their delivery trucks (temperature, cool chain monitoring).

The monitoring of both the green houses as well as the trucks is mainly to

protect the investments in terms of “goods”. The truck solution was

especially appealing because of the ability to react when a cooling system

fails before the load is lost.

Key Success Factors:

Short time to market due to EDC approach

ESF

Simple dashboards provided by Eurotech

Alarms sent when reaching temperature thresholds

Flexible hardware platform

Product:

Helios

Programmable

Edge Controller

Vertical Market Example Use Case Use Case: Warehouse Application

Application:

The customer needed a WinCE based hands free solution for a

warehousing application. Integral part of the solution had to be a barcode

scanning device.

Key Success Factors:

Rugged design

Battery operated

Low power consumption, long battery life

Ring-Scanner

Hands-free operation

Product:

WL-1100

Wrist Wearable Computer

The Vending Market Summary

Vending machine operators face tight competition,

rising merchandise costs, changing consumer

preferences and new regulations, making it vitally

important to improve efficiency in inventory

management, stocking schedules and routes, and

equipment repair and maintenance.

The Vending Market Summary

Eurotech offers a range of proven solutions to resolve

issues that are especially problematic for vending machine

operators:

• Short time to market, reduced risk, complexity & cost

• Remote device / application / machine management

• Reliable and detailed data collection

• Deep experience to the design smart display systems to

retrofit deployed vending machines

• Hardware integration for cashless payment applications

including magnetic stripe readers (MSR), RFID and NFC

readers

Be Smart ! … use Eurotech technologies

Field > Cloud > Business Application

The M2M Integration Platform

www.eurotech.com

Thank You!