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Want more Customers? Use Facebook to turn your dynamic customers into loyal followers Rick L’Amie Moxie Marketing

Get more customers with facebook bbb webinar

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Page 1: Get more customers with facebook  bbb webinar

Want more

Customers?

Use Facebook to turn your

dynamic customers into

loyal followers

Rick L’Amie

Moxie Marketing

Page 2: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Definition of Marketing

Know Like Trust

Page 3: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Page 4: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Be EnchantingThree Pillars of Enchantment

Page 5: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Always be Likeable

Page 6: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Always be Trustworthy

Page 7: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Always be Great

Page 8: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

LOYAL

REPEAT CUSTOMERS

ARE THE MOST

AMBASSADORS

REFERRING CUSTOMERS

ARE YOUR BEST

Page 9: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

NOT ONFB PLZ

Stop Self-Promotion 100% of the time!

Page 10: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Stop Self-Promotion 100% of the time!

Stop Complaining & GuiltingYour Fans

NOT ONFB PLZ

Page 11: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Stop Self-Promotion 100% of the time!

Stop Expecting Overnight Success

Stop Complaining & GuiltingYour Fans

NOT ONFB PLZ

Page 12: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

WHILE VIRAL IS POSSIBLE

Page 13: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

STAYING TOP-OF-MINDIS ESSENTIAL!

(and alot more realistic!)

Page 14: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

HOW AREBRAND AMBASSADORS MADE?

Page 15: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

1. Always be Snapping

Page 16: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

2. Always be Cropping

Page 17: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

3. Always be Commenting

Page 18: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

GET

TAGGED!

ENGAGE!

Page 19: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

SHARE-ABLE CONTENT~ INFORMATIONAL~ INSPIRATIONAL~ EDUCATIONAL

Page 20: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

3 SIMPLE THINGSTO DO TODAY!

#1 CAPTURE YOUR UNIQUE URL TO BRANDYOUR PAGE

Page 21: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Brand URSELF W UR OWN URL

http://www.facebook.com/username/

Page 22: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Brand URSELF W UR OWN URL

www.facebook.com/username

Page 23: Get more customers with facebook  bbb webinar
Page 24: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

3 SIMPLE THINGSTO DO TODAY!

#2 MAXIMIZE YOUR FACEBOOK PAGE

Page 25: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Use Photostrip to showcase PRODUCTS,

CONTESTS, or FEATURED PHOTOS

Description

with a link!

Page 26: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Page 27: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Use the

featured

“Likes”

as strategic

partnerships

Page 28: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Page 29: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Page 30: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

3 SIMPLE THINGSTO DO TODAY!

#3 CUSTOMIZEYOUR GREETINGTOYOUR FANS!

Page 31: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

GREET THEMWITH A

FRIENDLYSMILE!

Page 32: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

GIVE THEM GUIDANCE

Page 33: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

SHOWCASE!

Page 34: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

LIKE/REVEAL

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Twitter: @moxiemarketing

Welcome Tabs

• Do it Yourself

– Search: iframe HTML

– http://www.facebook.com/apps/application.ph

p?id=19

• Get Moxie Marketing

– Email me at rick.lamie@getmoxiemarketing

– Fill out the online review form after the

webinar http://conta.cc/moxiemarketing

Page 36: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Four Things not to do with FB Ads

• Don’t create boring ads

• Don’t use your company logo as your image

• Don’t use the copy to describe what you do

• Don’t create one or two ads and think you’re done

DO: target, target, target

Page 37: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Your questions?What now?

Page 38: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Your Feedback• Feedback Form

• http://conta.cc/moxiemarketing

• Newsletter & Report

• Upcoming

Social Media Pro

Online Training

• Creating a FB landing

Page

Page 39: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

$300 Facebook Landing Page Contest

Visit facebook.com/MoxieMarketing

Like us and click on the contest logo

Page 40: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Social Media Pro Online

Workshop Series

• Session One – Creating a Social Media Strategy

• Session Two – Optimizing Brand Assets

• Session Three – Blogging for Business

• Session Four – Social Networking and Networks

• Session Five – Managing the Beast

• Starts Sept 1, 2011

• http://socialmediaprofall11.eventbrite.com/

Page 41: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Special Offers for BBB

Members

• Social Media Pro

• Regular Price $495/person

• Special: Save $50 if you enroll by Aug.15

• Promo Code: BBB – save $50 more!

• Custom FB Landing Page - $50 off first 5

people to sign up

Page 42: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

About Moxie MarketingMarketing with an Attitude for Small Business

• We help small business owners and service professionals realize their

business dreams

• Install small business marketing systems & equip your company with

great creative, tools and tactics.

– Strategy before tactics

• Powered by Duct Tape Marketing, Certified Consultant

• Simple, effective, affordable

– Collaborative Consulting

• Your Businesses Virtual Marketing Dept.

• Group Training

Page 43: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

About Moxie Marketing– Creative Services – Jolly Design

• Logos, business identity

• Marketing collateral

• Web Design

– Public Relations

– SEO, SEM

– Advertising & Copywriting

– Video & Direct Marketing

– Email Marketing

Page 44: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Services• Core offering: Guided Marketing Program (One-

on-one) – Your Virtual Marketing Manager

• Marketing Training Camp

• Referral Engine Group Training

• Social Media Group Training

• Match experts and contractors to match the

client’s needs and budgets (writers, etc.)

• Services: Constant Contact, SEO, Pixability

Video Marketing

Page 45: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Worked With

Page 46: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

Sample Clients

Page 47: Get more customers with facebook  bbb webinar

Twitter: @moxiemarketing

About Duct Tape Marketing

• Used worldwide by

thousands of small

business owners

• A system, not a plan

• Up to date marketing techniques

• Used by a network of more than 50 marketing

professionals worldwide

• Backed by companies such as Sage, Marketing

Plan Pro HP and Constant Contact

“Clever marketing ideas galore and lots of contrarian thinking about what works and what doesn’t”

― Forbes magazine

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Twitter: @moxiemarketing

Marketing Training CampNext “live” group starts in September

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Twitter: @moxiemarketing

Rick L’Amie• Web: www.getmoxiemarketing.com

• Blog: www.marketingwithmoxie.com

• Email: [email protected]

• twitter.com/MoxieMarketing

• linkedin.com/in/ricklamie

• facebook.com/moxiemarketing

• Phone: 512.814.MOXIE (6694)