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Generating New Customers Online An Introduction To Search Marketing and Tools Presented by: Glenn Walker, B.Comm, AIT, Google Adwords Professional Internet Marketing Consultant Tiko Digital Ltd.

Generate New Customers Online With Search Marketing

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Many firms have a website. However, few are using their website as a driver of new business. Mr. Walker will introduce you to some simple yet effective techniques that you can use to improve your website’s performance. Also, Mr. Walker will introduce you to pay per click advertising using the Google Adwords platform, an easy to use and an incredibly effective tool that can help your firm reach potential customers at the precise moment when they're looking for your product or service

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Page 1: Generate New Customers Online With Search Marketing

Generating New Customers Online

An Introduction To Search Marketing and Tools

Presented by:

Glenn Walker, B.Comm, AIT, Google Adwords Professional Internet Marketing Consultant Tiko Digital Ltd.

Page 2: Generate New Customers Online With Search Marketing

Takeaways

Are your customers really using the Internet?

How are others using the Internet to advertise?

What is search marketing?

How you may find search marketing effective?

How do you get started?

Page 3: Generate New Customers Online With Search Marketing

Private Business Internet Usage (2007) 86.6%

STATS CANADA

Public Sector Internet Usage (2007) 99.8%Internet usage by individuals aged 18 + (2007)

73.2%

Page 4: Generate New Customers Online With Search Marketing

2005

$562M

(Actual)

2006

$1.01B (Actual)

2007

$1.31B(Forecast)

2004

$364M

(Actual)

Interactive Advertising Bureau of Canada

Canadian Online Advertising Spending

Page 5: Generate New Customers Online With Search Marketing

2006Display (banners) $364MSearch (Google ads) $353MDirectories (yellowpages.ca)

$273M

Email (House Email Lists)

$20M

$1.01B

Interactive Advertising Bureau of Canada

Page 6: Generate New Customers Online With Search Marketing

January 2008 Search Engine Market Share

Market Share

Query Volume

68.6% 5.9 Billion

16.7% 1.4 Billion

9.1% 743 Million

3.7% 322 Million

Compete.com

Page 7: Generate New Customers Online With Search Marketing

100,000,000,000+Worldwide Searches in 2008

Page 8: Generate New Customers Online With Search Marketing

NATURAL SEARCH LISTINGS(SEO)

PAID RESULTS(PPC)

Page 9: Generate New Customers Online With Search Marketing

4 Easy Steps To Make AGoogle Adwords Campaign

1 2

34

Create Test

MeasureRefine

Page 10: Generate New Customers Online With Search Marketing

1 Create Set A Goal

Objective Success Measure

Build Awareness or

Educate Prospects

Generate Leads and

Identify Prospects

Targeted Impressions

Qualified Visitors To Your Site

Event Registrations

Newsletter Registrations

Sales Conversions

Catalog Requests

Generate Sales and Acquire New Customers

Page 11: Generate New Customers Online With Search Marketing

1 Create

Page 12: Generate New Customers Online With Search Marketing

2 Test

Keyword Mining

Find More Than One Word Related to Your Business (Maybe 1,000 Or 10,000!)

Try Many Different Sales Messages and Targeting

Group Keywords By Goal

Page 13: Generate New Customers Online With Search Marketing

2 Test

What is CRM Microsoft CRM MaximizerKeyword

Ad

Educate Competitive AwarenessGoal

Geo-Targeting

Alberta

Page 14: Generate New Customers Online With Search Marketing

3Measure

Adwords Reporting

Web Analytics

Outcomes Behavior

Page 15: Generate New Customers Online With Search Marketing

3Measure

Heat Maps

Experience

Survey

Experience

Page 16: Generate New Customers Online With Search Marketing

4 Refine

Behavior

Experience

Outcomes

Understanding Customer Experience

To Influence Optimal Behavior

Leading To win-win Outcomes

Page 17: Generate New Customers Online With Search Marketing

4 Refine

Behavior

Experience

Outcomes

Understanding Customer Experience

To Influence Optimal Behavior

Leading To win-win Outcomes

Win –Win Outcome

Page 18: Generate New Customers Online With Search Marketing

http://adwords.google.com

Page 19: Generate New Customers Online With Search Marketing

$100 FreeAdWords

Page 20: Generate New Customers Online With Search Marketing

Is Here To Help

Customers Are Looking

For You