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Thomas, Lisa Carlucci, Sobel, Karen, and Nina McHale. "Gen X Librarians - Leading From the Middle." Presentation for the Computers in Libraries Conference, April 12, 2010.
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Gen X Librarians:Leading From the Middle
Lisa Carlucci Thomas Digital Services Librarian, Southern Connecticut State University
Karen SobelReference & Instruction Librarian, University of Colorado Denver
Nina McHaleWeb Librarian, University of Colorado Denver
Introduction
Generation X and Technology (Nina)
Generation X at Work (Karen)
Generation X and Leadership (Lisa)
Introduction
Generational Generalizations…
Analyzing general qualities of groups of people can be positive and helpful◦Generational diversity can be a positive
element of the workplace (Jason Martin)
Assigning traits of a generation to and making assumptions about individuals can be hurtful and counterproductive◦There are 20-something “digital novices” and
80-year-old “tech gurus”
Introduction
Generation Terminology
Traditionalists ◦born before mid-1940s
Baby Boomers◦born mid-1940s-early 1960s
Generation X◦born early/mid-1960s-early 1980s
Generation Y/Millennials◦born early 1980s-early 2000s
Generation X and Technology
Growing Up (Along) With Technology
Gen X librarians developed technology skills as
necessary as computers were introduced for research
and productivity in school and work environments
Earlier generations generally added computer skills to
their professional skills after completing college and
joining the work force
Gen Y/Millennials have used computers since childhood
Generation X and Technology
Growing Up (Along) With Technology
When computers entered their lives:
Boomer librarians – after their educations
Gen X librarians – during their educations
Gen Y librarians – before or toward the
beginning of their educations
Generation X and Technology
Year Mean Household Income (US)
Representative Computer Pricing
1970 $10,001 “Kitchen Computer,” $10,600
1975 $13,779 IBM 5100, $8,975-$19,975
1980 $21,063 DEC Datasystem 408, $8,995
1985 $29,066 Atari 65XE, $120; Macintosh XL, $3,995
1990 $37,403 IBM Personal System, $999-$1,999
1995 $44,938 IBM PC 300, $2,000 and up
2000 $57,135 Compaq/Gateway models with 1 GHx Athlon processors, $2,500 and up; Apple Powerbook G3, $3,499
Generation X and Technology
Gen X’s Increasing Access to Computers
1984: 15.3% of 3-17 year olds had computer access
1993: 31.9% of the same group had access
“…during this ten-year period, Generation Xers aged from
early teens into twenty-somethings.”
-Marisa Urgo, Developing Information Leaders: Harnessing the Talents of Generation X
Generation X and Technology
Generation X: Between Two Worlds
Typewriters and Word Processors
Card catalogs and OPACs
Print and Electronic
Analog and Digital
Traditional and Social
Generation X and Technology
Parallels in Personal Lives
There has always been a generation in the
middle, *but*… tech adds a new dimension.
The “Sandwich Generation”
◦Added to Merriam-Webster dictionary in 2006
◦Tech support for parents and grandparents
Generation X and Technology
Gen X Attitudes Toward Technology
Proficient with technology
Accepting of change and desire to improve systems
According to Pew Research Center, Gen X is the most
likely group to “bank, shop, and look for health
information online”
Connecting traditional institutions and new modes of
communication
Generation X at Work
More About The Sandwich Generation
Two “sandwich” perspectives:
In the library instruction classroom
Interactions among librarian colleagues
Generation X at Work
Bridging Gaps in the Classroom
Mix of Boomers, Gen X, and Gen Y
Many commuters
Many parents
Mix of income brackets & levels of education
Generation X at Work
Bridging Gaps in the Classroom
Generalizations…
How (Do?) we make them?
How can they assist our students?
Generation X at Work
Bridging Gaps in the Classroom
Learning computer skills and content simultaneously
Generation X at Work
Bridging Gaps in the Classroom
During their educations, Gen X:Learned to use computersLearned other educational technologiesResearched in printResearched onlineUsed many print and electronic formatsUsed the card catalog!Learned to *adapt*
Generation X at Work
Bridging Gaps in the Workplace
Generation X: “I like technology, but I’m not an addict.”
Generation X at Work
Bridging Gaps in the Workplace
What does it mean to say:“I’m not a computer person”?
Generation X at Work
Bridging Gaps in the Workplace
Gen X Librarians lead in:
Technology-related task forces
Digitization projects
Generation X at Work
Bridging Gaps in the Workplace
Gen X “Training the Trainer”
Programs such as the “23 Things”
Group training on new technologies
One-on-one tech tutoring
Generation X and Leadership
Making History
Never before – 4 generations in workplace
Generation X:
◦In the middle of this organizational dynamic
◦Rising into management positions
◦Unique values = unique benefit
Generation X and Leadership
Generation X: Making History
20th Century Generations◦Traditionalists - 39 million◦Boomers – 78 million◦Generation X – 44 million◦Millennials – 70 million
Generation X is smallest entry wave of workers since 1930s
Likewise, smallest entry wave of managers in leadership roles in organizations now
Generation X and Leadership
Generation X: Making History
What are the work values of Gen X?
How do these values shape Gen X
leadership behaviors?
What is the benefit to organizations?
Generation X and Leadership
Work Values
Independence
Innovation
Individualism
How do these values shape the
leadership behaviors of Gen X?
Generation X and Leadership
Leadership Behaviors
Independence
◦Loyal to profession
◦Require personal/professional life balance
◦Self-driven and self-motivated
“Xers … are eager to update knowledge
and its application into their work.” - (Yu 4)
Generation X and Leadership
Leadership Behaviors
Innovation
◦Flexible, entrepreneurial
◦Apply skills in new contexts to achieve goals
◦Think “outside the box”
“[Gen X] Uses the power of information
technology to maintain competitive
advantage” - (Dunne 3)
Generation X and Leadership
Leadership Behaviors
Individualism
◦Define own paths for personal fulfillment
◦Work is a “lifestyle decision”
◦Not tied into traditional career development goals
“Personal fulfillment is intrinsically
linked to professional success” - (Feyerherm 1)
Generation X and Leadership
Leading from the Middle
Promoting Innovation
◦Seek challenges, integrate lifelong learning
Mediating Change
◦Building relationships, mentoring, training
Translating Cultural Norms
◦Making a difference, leaving a legacy
Generation X and Leadership
Generation X
Self-centered, skeptical, slackers?
Independent, innovative, individuals?
Generation X and Leadership
Generation X
Dedicated, savvy, leaders
◦Integrated attitudes about personal/professional
fulfillment, cultural and workplace diversity
◦Promoting lifelong learning by bringing fresh
perspectives, transitioning from old/new models
◦Opening new doors for subsequent generations
Thank You!
Lisa Carlucci Thomas
Digital Services Librarian
Southern Connecticut State University
[email protected] @lisacarlucci
Karen SobelReference & Instruction Librarian
University of Colorado [email protected]
Nina McHaleWeb LibrarianUniversity of Colorado [email protected] @ninermac
References
DeLong, Katheleen. “The Engagement of New Library Professionals in Leadership.” Journal of Academic Librarianship 35.5 (2009): 445-456.
Dunne, Matt. “Policy Leadership, Gen X Style.” National Civic Review 86.3 (1997).
Feyerherm, Ann, and Yvonne H. Vick. “Generation X Women in High Technology.” Career Development International 10.3 (2005): 216-227.
Gesell, Izzy. “How to Lead When the Generation Gap Becomes Your Everyday Reality.” Journal for Quality & Participation (January 2010) 21-24.
Hutley, Sue, and Terena Solomons. “Generational Change in Australian Librarianship: Viewpoints from Generation X.” Paper presented at ALIA 2004.
Martin, Jason. “I Have Shoes Older than You: Generational Diversity in the Library,” The Southeastern Librarian 54.3 (2006): 4-11.
McIntosh-Elkins, Jeni, and McRitchie, Karen, and Maureen Scoones. “From the Silent Generation to Generation X, Y, and Z: Strategies for Managing the Generation Mix.” Proceedings of the 35th Annual Association for Computing Machinery User Services Conference (SIGUCCS), 2007.
O’Connor, Steve. “The heretical library manager for the future.” Library Management 28.1/2 (2007): 62-71.
Pew Research Center. “Generations Online in 2009.” http://www.pewinternet.org/Reports/2009/Generations-Online-in-2009.aspx
References
Polsson, Ken. “Chronology of Personal Computers.” http://pctimeline.info Robbins, LaToya M. “Bridging the Gap in Leadership Development within
Generation X and Y.” Seminar Research Paper Presented to the Graduate Faculty, University of Wisconsin-Platteville, 2008.
Seaton, L. Jeff, and Boyd, Michael. “The Organizational Leadership of the Post Baby Boom Generation: An Upper Eschelon Theory Approach.” Academy of Entrepreneurship Journal 13.2 (2007): 69-78.
Sessa, Valerie, et. al. “Generational Differences in Leader Values and Leadership Behaviors.” Psychologist-Manager Journal 10.1 (2007): 47-74.
Spence, Lisa A. “Preferences for Leader Traits and Leadership Communication Styles Among Members of Different Generational Cohorts.” Thesis Presented to the Faculty in Communication and Leadership Studies, School of Professional Studies, Gonzaga University, 2009.
Urgo, Marissa. Developing Information Leaders: Harnessing the Talents of Generation X.
Yu, Huichun, and Peter Miller. “Leadership Style – The X Generation and Baby Boomers compared in different cultural contexts.” Graduate College of Management Papers, Southern Cross University, 2005.
Gen X Librarians:Leading From the Middle
Lisa Carlucci Thomas Digital Services Librarian, Southern Connecticut State University
Karen SobelReference & Instruction Librarian, University of Colorado Denver
Nina McHaleWeb Librarian, University of Colorado Denver