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GCETD Riyadh, Saudi Arabia - Integrated Talent Management workshop

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Title: Integrating HR, Training & Development

Speaker: Jon Ingham @joningham

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Outline:

q  Vertical, horizontal and style based integration q  Integration needs for -  Recruiting -  Performance management -  Reward

q  Identifying organisational capabilities q Workshop capabilities and best fit processes

Integrated Talent Management:

1.  Vertical alignment, in which talent management processes are aligned with the overall business strategy, its mission, vision and values

2.  Horizontal alignment, ensuring all elements of the HR and management architecture are linked together and support each other

HR’s Value Chain

© Strategic Dynamics, 2015

Best fit vs best practice (organisation vs other organisations)

Input / investment • Existing workforce • Management time • Leader sponsorship • HR function capability • HR technology • Budgets

Activity • Development • Performance management • Reward • Organisation design

Outcome • Human capital • Organisation capital • Social capital

Business Impact • Operations • Customers • Financial • Mission

Benefits of Focusing on Outcomes:

q More strategic q  Better alignment q Our deliverable! q  Basis for creating value q Opportunity to take accountability q  Focus on organisational capabilities

Strategic Importance of Organisational Capabilities:

Competitive Positioning

Core Competencies

Organisational Capabilities

Integration Around Capabilities:

Strategy Processes

People

Focus Outcomes

Potential employees

Competencies / Behaviours

Integration Around Value Propositions:

Strategy Processes

People

Focus Outcomes

Potential employees

EVP

Integrated Talent Management (continued):

3.  Style of HR processes

q  Agile, lean, customer centric… q  Social, mobile, gamified… q  Etc -  Are all your other HR / talent management

processes as innovated as your training / talent development ones?

Recruiting

q Undergoing just as dramatic change as training & development

q Note development generally still has more impact!

q External hires need to be paid about +20% q They get significantly lower performance

evaluations for their first two years q They also have higher exit rates

Source: Matthew Bidwell, Why External Hires Get Paid More, and Perform Worse, than Internal Staff, Knowledge@Warton, March 2012

Performance Management

q Recently freed from ‘best practice’ thinking and currently subject to huge innovation, eg: -  Team vs individual based -  Owned by employees -  No formal process, ratings or annual review -  Light touch, fun digital apps

Performance Management

q Eg ‘managing the deal’ at EY:

Reward

q Little innovation yet

q New opportunities include: -  Non-financial reward -  Personalised reward -  Social recognition -  Increased pay transparency -  Reduced differentials -  Team based reward

Identifying Organisational Capabilities

q Reviewing trends for the future of work q Considering maverick organisations q  Identifying organisational strengths q Creative thinking about future possibilities -  Not evaluation and analytics!

Workshop Capabilities and Best Fit Processes

Organisational capabilities •  Particular people / skills •  Connections

between people •  Organisational

culture etc

Recruiting

Performance management

Development

Reward

Organisation

Design

Current or Future State Development?

Business Strategy

Diagnosis

Process Design

Enhancement

Implementation

From / Current State

Forward

To-Be / Future State Back

Implementation

For More Information:

Attend q  ‘Who are your Talent and What do they Need?’

tomorrow

For More Information: [email protected]

www.joningham.com / www.joningham.com/advice

strategic-hcm.blogspot.com

linkedin.com/in/joningham

twitter.com/joningham

+44 7904 185134