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How to Participate Today
• Open and close your panel
• View, select, and test your audio
• Submit text questions
• Q&A addressed at the end of today’s session
• Everyone will receive an email within 24 hours with a link for a copy of today’s presentation.
Advantages Seamless
Real time
Free process flow
End to end reporting
One relationship
One upgrade
One payment
Soffront
Founded in 1992
Head office in Fremont, CA
Development office in India
Offers an integrated CRM suite
Soffront Integrated CRM Integrated suite at a single price
Includes:
Leads Management
Sales Automation
Marketing Automation
Customer Service
Project Management
CRM Portals
Help Desk
Quotations and Proposals
Issue Tracking
Soffront Difference
Easy to use and navigate
Lower implementation cost
Best value
Platform with Visual Tools
Seamless Integration Works!
Marketing and sales
Sales and customer service
Lead generation and sales
Customer Testimonial
Evan Rosenfield, Director of Marketing
American Security Programs
Company history
Before Soffront
Sales people worked independently, silos and inaccurate
data
Operations did not share data
Quality assurance team used paper processes
Contracts and HR retained own information
After Soffront
Communicate faster internally and with customers
Producing reports take 95% less time
Improves our partnership with customers dramatically
Before Soffront
Workflows and processes were non-existent
Inability to leverage vendors and strategic alliances
Silos of information company-wide
After Soffront
Efficiency increased dramatically with better workflow
management
Vendor portal increased transparency with fewer staff
Increased revenue by 300% over last three years