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Coachable Moments: Leadership Tools You Can Use Everyday

Employee Coaching with Scott Eblin [Rypple Leadership Series]

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What can leaders do to get to the next level and help their business get to the next level? How can they improve productivity and goal setting? What are the challenges leaders face and how can leaders turn those challenges into opportunities to be even more effective? On Tuesday December 13th, author and executive coach Scott Eblin, joined Rypple for a webinar to share some insights with our audience on coachable moments.

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Page 1: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Coachable Moments:Leadership Tools You Can Use Everyday

Page 2: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Rypple Leadership Series

Your Host

Nick SteinDirector of Content & Media

Rypple@stein_nick

Our Guest

Scott EblinLeadership Strategist

Author of “The Next Level”@ScottEbl in

Page 3: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Social Goals 2.0

Page 4: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Rypple Leadership Series

Your Host

Nick SteinDirector of Content & Media

Rypple@stein_nick

Our Guest

Scott EblinLeadership Strategist

Author of “The Next Level”@ScottEbl in

Page 5: Employee Coaching with Scott Eblin [Rypple Leadership Series]

How We’ll Flow

What from Scott:• Share some tools that will help you reach your

goals throughout the day What from You:

• Participation through:− Polls− Chat Slides− Questions

Page 6: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Game Plan

Set things up Coachable Moments in action Your next steps

Page 7: Employee Coaching with Scott Eblin [Rypple Leadership Series]

LeadershipPresence =

Page 8: Employee Coaching with Scott Eblin [Rypple Leadership Series]

LeadershipPresence =

Personal

Page 9: Employee Coaching with Scott Eblin [Rypple Leadership Series]

LeadershipPresence =

Personal+

Team

Page 10: Employee Coaching with Scott Eblin [Rypple Leadership Series]

LeadershipPresence =

Personal+

Team+

Organizational

Page 11: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Next Level Model of Leadership Presence

Page 12: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Poll Question

Which is harder…•picking up•or letting go?

Page 13: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Highest Rated Behaviors

Accept accountability for my team’s mistakes or failures and move quickly to correct them

Make timely decisions based on the available information Contribute to creating an environment in which everyone

is comfortable engaging in open and honest dialogue Am clear about the outcomes that need to be achieved

and communicate those to the team Take accountability for working with peers to address

opportunities or solve problems that fall outside of my functional role

Page 14: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Lowest Rated Behaviors

Pace myself by building in regular breaks from work

Manage workload so that I have time for unexpected problems or issues

Give others my full presence and attention during meetings and conversations

Regularly take time to step back and define or redefine what needs to be done

Build a network to stay connected to the market and gain fresh perspective

Page 15: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Poll Question

Do you think of yourself or do others think of you as a go to person?

•Yes•No

Page 16: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Go To Person or…

Page 17: Employee Coaching with Scott Eblin [Rypple Leadership Series]

a Team of Go- To People?

Page 18: Employee Coaching with Scott Eblin [Rypple Leadership Series]

It’s All About the Leverage

A key question for leaders:

Page 19: Employee Coaching with Scott Eblin [Rypple Leadership Series]

It’s All About the Leverage

A key question for leaders:

What is it that only I can do?

Page 20: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Our Heroine

Page 21: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Coachable Moments from The Next Level

Page 22: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Key Events in Her Day

8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA

Page 23: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Prepare Like an Olympian

Page 24: Employee Coaching with Scott Eblin [Rypple Leadership Series]

What’s Your Picture?

Take a look at next week’s calendar. What’s coming up where you could benefit from having a clear picture?

• What’s the outcome you’re trying to create?

• How do you need to show up to make that outcome likely?

Page 25: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Key Events in Her Day

8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA

Page 26: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Coaching for Development:Working the GAPS

AbilitiesWhat they can do

GoalsWhat they want to do

PerceptionsHow others see them

StandardsWhat’s expected

Where the coachee is Where the coachee wants to be

Coachee’s view

Others’ view

Source: Peterson and Hicks

Page 27: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Key Events in Her Day

8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA

Page 28: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Three Options for Building in Breaks

Page 29: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Three Options for Building in Breaks Grinding Halts:

• Relatively rare periods of extended time away from one’s primary focus

From Stopping by David Kundtz

Page 30: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Three Options for Building in Breaks Stopovers:

• Longer breaks of hours or days; taking time off

Grinding Halts:• Relatively rare periods

of extended time away from one’s primary focus

From Stopping by David Kundtz

Page 31: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Three Options for Building in Breaks Stillpoints:

• Brief cues or interludes throughout the day to take a break, stop and center.

Stopovers:• Longer breaks of hours

or days; taking time off Grinding Halts:

• Relatively rare periods of extended time away from one’s primary focus

From Stopping by David Kundtz

Page 32: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Key Events in Her Day

8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA

Page 33: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Framing the Communication

What? So What? Now What?

Page 34: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Framing the Communication

What? What’s the topic or point?

Page 35: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Framing the Communication

What? What’s the topic or point?

So What? Why should this person or group care? What’s in

it for them?

Page 36: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Framing the Communication

What? What’s the topic or point?

So What? Why should this person or group care? What’s in

it for them?

Now What? What do I want them to do, think, feel or believe

to support the next step?

Page 37: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Framing the Communication

What? What’s the topic or point?

So What? Why should this person or group care? What’s in

it for them?

Now What? What do I want them to do, think, feel or believe

to support the next step?

Page 38: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Framing the Communication

What? What’s the topic or point?

So What? Why should this person or group care? What’s in

it for them?

Now What? What do I want them to do, think, feel or believe

to support the next step?

Page 39: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Key Events in Her Day

8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA

Page 40: Employee Coaching with Scott Eblin [Rypple Leadership Series]
Page 41: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Key Events in Her Day

8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA

Page 42: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Coaching for Results: The GROW Model

GoalWhat would success look like?

Reality

What’s Next? Options

GoalRealityOptionsWhat’s Next?

Based on a model developed by John Whitmore

Page 43: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Coaching for Results: The GROW Model

GoalWhat would success look like?

RealityWhat is happening now?

What’s Next? Options

GoalRealityOptionsWhat’s Next?

Based on a model developed by John Whitmore

Page 44: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Coaching for Results: The GROW Model

GoalWhat would success look like?

RealityWhat is happening now?

What’s Next? OptionsWhat else could you try?

GoalRealityOptionsWhat’s Next?

Based on a model developed by John Whitmore

Page 45: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Coaching for Results: The GROW Model

GoalWhat would success look like?

RealityWhat is happening now?

What’s Next?What are your next few steps?

OptionsWhat else could you try?

GoalRealityOptionsWhat’s Next?

Based on a model developed by John Whitmore

Page 46: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Coaching for Results: The GROW Model

GoalWhat would success look like?

RealityWhat is happening now?

What’s Next?What are your next few steps?

OptionsWhat else could you try?

GoalRealityOptionsWhat’s Next?

Based on a model developed by John Whitmore

Page 47: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Key Events in Her Day

8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA

Page 48: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Prepare Like an Olympian

Page 49: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Key Events in Her Day

8:15 am: Arrive, review, plan, initiate, respond9:00 am: Career planning conversation10:00 am: Break11:00 am: Executive team presentation planning conversation12:00 pm: Lunch with a friend1:30 pm: Coaching conversation with project leader2:30 pm: Break3:00 pm: All hands meetingThroughout Day: MBWA

Page 50: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Connecting People to the Big Picture

PurposeWhat are we here to do?

Page 51: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Communicating the Change

PurposeWhat are we here to do?

PictureWhat will it look like when we’re meeting our

purpose?

Page 52: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Communicating the Change

PurposeWhat are we here to do?

PictureWhat will it look like when we’re meeting our

purpose?

PlanWhat are the steps to create the picture?

Page 53: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Communicating the Change Purpose

What are we here to do?

PictureWhat will it look like when we’re meeting our

purpose?

PlanWhat are the steps to create the picture?

Part to PlayWhat you do that fits into the plan.

Page 54: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Communicating the Change

PurposeWhat are we here to do?

PictureWhat will it look like when we’re meeting our

purpose?

PlanWhat are the steps to create the picture?

Part to PlayWhat you do that fits into the plan.

Page 55: Employee Coaching with Scott Eblin [Rypple Leadership Series]

What’s Next?

Page 56: Employee Coaching with Scott Eblin [Rypple Leadership Series]

What’s Next?

We are what we repeatedly do. Excellence, then, is not an act but a habit. –

Aristotle

Page 57: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Start with Quick Wins

Page 58: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Wisdom from the Wizard of Westwood

“When you improve a little each day, eventually big things occur… Seek the

small improvement one day at a time.That’s the only way it happens and when

it happens, it lasts.”

- John Wooden, record setting coach

Page 59: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Stay Connected

E-mail:• [email protected]

Web:• www.eblingroup.com

Blog:• www.scotteblin.com

Twitter:• @scotteblin

Phone:• 888-242-4680

Page 60: Employee Coaching with Scott Eblin [Rypple Leadership Series]

Questions?