Digite Overview - IT Services

Platform for Globally Distributed Delivery Management

Confidential - Digité, Inc. 2

Digité Inc – Company Snapshot

Digite is a Delaware Corporation, Headquartered in Mountain View,

CA

Has been in business since 2001

140 Employees

Customers in US, Europe, Middle East, India

Major customers are large consulting companies using the global

delivery model

Profitable company


Executive Leadership

Management has extensive experience in IT consulting and Global delivery

Model

AV Sridhar – CEO - President of Wipro Technologies

Dr. Ramesh Patil – CTO - Faculty at MIT, CTO of i2 Systems

Mahesh Singh - VP Professional Services – Director for Global delivery, HCL

Technologies

Ram Subramanian – VP Sales – Director, Outsourcing Business development , HCL

Technologies

Sudipta Lahiri – VP Engineering – Director Professional services, i2 Systems,

Offshore Delivery Manager, HCL Technologies

Suhas Kelkar - VP Product Management – Product Management - Serena,

Rational

Raghunath – VP Business development – Global account Manager, Infosys

Technologies

Challenges of Globalization for IT Services/ Professional Services

Complexity Collaborative Development = More Teams in More Places Each Team uses Different Processes and Methodologies

Communication Geographical, Cultural and Physical Barriers Internal and External Partners

Compliance Ensuring that all Parties Meet the Required Criteria of the

Customer Across all Phases of Development and Delivery Use of Similar Metrics and Process Templates Between all

Teams

Digite – Solution Overview


Digite Solution Footprint

Confidential, Digite Inc 6

GDD – Survey Results


GDD: Numerous Tools, Not a Seamless Platform

Maintenance (Also Development)

Maturity

Construction Test Conf.Mgt

Chg.Mgt

Design,Architecture

Analysis,Requirements,

BusinessModeling

Development

IBM: WSADBorland: JBuilderMSFT:

VisualStudioOracle:

JDeveloperCompuware:

OptimalJ

Borland:Together

IBM: Rose,SoftwareArchitect

IBM:SoftwareModeler

SDLC Phases

Mercury:TestDirector,Load Runner

Open Source: CVS;IBM:

ClearCaseBorland:StarTeamMSFT:

SourceSafe

Serena:ChangeMan

List of Vendors Is Non-exhaustive

Quantity of Tools Has Not Transformed in the New Quality of GD AD

Methodologies: CMM/CMMI, RUP, PM

Inter-phase Gaps Not Bridged


Inhibitors of Globally Distributed AD

Analysis DesignSystem

Test Deployment

Design

On-Site

Off-Site

System Test

Unit Test

Unit Test

ProblemResult

Problem Cause

Inter-Professional Miscommunication (Always Existed)

On-/Off-Site Miscommunication (New)

Construction

Construction

Lack of Formalization Traceability Coherent Change Automation

Gartner Opinion - 'Cool' Vendor’


Formalization Overall traceability Coherent change Completeness and seamlessness of

SDLC coverage Automation

General AD Requirements

Special Requirements for Distributed AD

Transparent access to distributed assets

Seamless distributed processing Encapsulation and protection of

processes and assets

Cool Vendor

Digité Enterprise – A Fully Integrated Delivery Platform for the Global Organization

• Seamless Integration

• Web Based Access

• Real Time Visibility

• Process Driven Workflow

• Asynch Collaboration

• Audit and Traceability

• Integrated Compliance

• Risk Management


The Digité solution Components

WorkflowCollaboration

Web Services/ Business Process Integration Layer

Program Management / Portfolio Management

Executive Dashboard Reporting and Portal

Infrastructure Services

ConfigurationManagement

WorkflowCollaboration

Revision Controland Audit

Security/Roles

Best PracticesCMM, PMBOK, others

“End-to-End” Lifecycle Management for IT Projects and BPO projects

Project Planning

Resource/ Budget Plg

RFP Collaboration

Business Reqmts

Project DefinitionProject Definition

Task Management

Change Management

Requirements Mgmt

Resource/ Time Mgmt

Project ExecutionProject Execution

Test Management

Configuration Mgmt

Release Management

Project Documentation

Project DeliveryProject Delivery

Change Requests

Help Desk

Maintenance

App Portfolio Mgmt

ProductionProduction

Digite Framework and Integration for GDD


Existing Digite Native tools

Requirements Management, Task, Issues, Defect, Requirements Management, Task, Issues, Defect, Action Item / Meetings, Document Management, Action Item / Meetings, Document Management, Process Management, Test Management, Reports, Process Management, Test Management, Reports,

Custom eform based applicationsCustom eform based applications

Microsoft Microsoft ProjectProject

CVSCVS

VSSVSS

SAPSAP

Custom Interfaces to HP Custom Interfaces to HP PPM, CA ClarityPPM, CA Clarity

RemedyRemedy

Business ProcessesBusiness Processes

Oracle Apps, SAPOther applications

Digite – Executive Dashboard (can support SharePoint / Portals)

SubversionSubversion

EclipseEclipse Mercury Mercury Test Test

DirectorDirector

External Tools


Partial list of Digité Enterprise customers

http://www.planning.gov.qa/index.html

http://www.virtusa.com/

http://www.techmahindra.com/index.htm

http://www.subexazure.com/content/


Digite – Business Value For Consulting Orgs.

OperationEfficiencies

Engagement Management

OpportunityPursuit

Digite Value

Collaboration

Risk Mitigation

Showcase capabilities

Automated Processes

Scope : Revenue

SLAs

Accountability

Visibility

Approvals

Audit trail

Time to Project

Knowledge Management and re-use

Process Efficiencies

Metrics / improvement

Resource utilization

Portfolio Analysis

• Infosys Technologies a CMMI level 5 organization is currently the largest customer of Digité with more than 80,000 users on the platform.

• Infosys has extensively used the UPF (Process Template) to standardize all organization IT / development processes across different types of projects

• Duration of relationship : 3 years• 6000 projects being executed• Replaced 7 disparate applications• 2000+ projects Migrated from older systems


Profiles of CustomersInfosys Technologies

Infosys Technologies - Contd

Confidential, Digité Inc 17

IPM IPM+ Function points 12000 50000Effort spent 95 Person years 60 person yearsTimeline 5 years 2 years

• Convergys: Digite (called LCMC @ Convergys – Life Cycle Management Center) is being used as the standard application to automate the E2E Process.

• Single platform for Life Cycle Management and Integration

• About 7 tools were replaced with Digite• Used in both Agile and Waterfall models• Duration of relationship : 1.5 years


Profiles of CustomersConvergys Corp, Global Delivery Centers

Convergys - ContdE2E Process Automation


Convergys - ContdDigite Implementation


Why Digite?

Product primarily designed for IT consulting organizations Product has grown incorporating real life requirements

from consulting companies who are leaders in the space Product can encompass 10 – 12 disparate tools used by

organizations , thereby reducing cost Has consistently won large implementations against

much larger providers like HP, CA, Compuware based on Product features and comprehensiveness of the platform Excellent Customer references for product, support and services Configurability and ease of use

Most advantageous total cost of ownership
