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DE IMPACT VAN DIGITAAL OP MARKETING @NICKVINCKIER

De impact van Digitaal op Marketing

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Page 1: De impact van Digitaal op Marketing

DE IMPACT VAN DIGITAAL

OP MARKETING@NICKVINCKIER

Page 2: De impact van Digitaal op Marketing

@nickvinckier

Duval Union Consulting

Social Seeder NickVinckier.be

digital consultant

@nickvinckierAALST ;-)

Page 3: De impact van Digitaal op Marketing

Digital Transformation A model to master digital disruption

SOLD IN +40 COUNTRIES

@nickvinckier

digitaltransformationbook.com

Page 4: De impact van Digitaal op Marketing

@nickvinckier

Page 5: De impact van Digitaal op Marketing

@nickvinckier

MobileTHE SPEED OF CHANGE

Social

DigitalAnalog

Internet

200 BC 1900s 1950s 1990s 2000s 2006

Page 6: De impact van Digitaal op Marketing

@nickvinckier

Page 7: De impact van Digitaal op Marketing

@nickvinckier

"We won't experience 100 years of progress in the 21st century — it will be more like 20,000 years of progress (at today's rate).”

— Ray Kurzweil

Page 8: De impact van Digitaal op Marketing

@nickvinckier

Page 9: De impact van Digitaal op Marketing

@nickvinckier

Think about if you want to rent a house or go on an expensive trip? With virtual reality, the seller could

put you there so you could virtually walk through that house or hotel, more as if you were actually there."

NEWS COVERAGE EDUCATION SPORTS SHOPPING

COURTROOM ENTERTAIN MENT THERAPY ….

Page 10: De impact van Digitaal op Marketing

@nickvinckier newscientist.com/article/dn28439-the-hot-new-job-in-silicon-valley-is-being-a-robots-assistant/

The hot new job in Silicon Valley is being a robot’s assistant

Page 11: De impact van Digitaal op Marketing

@nickvinckier

“65% of the jobs today won't exist in 2020”

- Saskia Van Uffelen, CEO Ericsson

Page 12: De impact van Digitaal op Marketing

@nickvinckier newscientist.com/article/dn28439-the-hot-new-job-in-silicon-valley-is-being-a-robots-assistant/

The farm of the future, #agtech!

Page 13: De impact van Digitaal op Marketing

@nickvinckier

Ray Kurzweil: In The 2030s, Nanobots In Our Brains Will Make Us 'Godlike'

Page 14: De impact van Digitaal op Marketing

@nickvinckier

Page 15: De impact van Digitaal op Marketing

@nickvinckier

Apple registers automobile domain names, including "apple.car"

reuters.com/apple.car

Page 16: De impact van Digitaal op Marketing

Stephen Hawking, Elon Musk, and Bill Gates Warn About Artificial Intelligence

@nickvinckier

Page 17: De impact van Digitaal op Marketing

@nickvinckier

Sensor-based ‘passive’ buying expected to make up 15% of all purchases in 2020

http://venturebeat.com/2015/11/12/sensor-based-passive-buying-expected-to-make-up-15-of-all-purchases-in-2020/

Page 18: De impact van Digitaal op Marketing

@nickvinckier

We are living throughOne of the biggest shifts in

human kind

Page 19: De impact van Digitaal op Marketing

I mean… This is the word of the year:

@nickvinckier

Page 20: De impact van Digitaal op Marketing

@nickvinckier

The way we market needs

to change…

Page 21: De impact van Digitaal op Marketing

What I learned by working with dozens of clients …

“F*ck your brand. Only the audience counts.”

“Uploading offline stuff won’t make the difference.”

“Strategy, objectives, crisis, … Be prepared”

“Stand out to stand out”

Page 22: De impact van Digitaal op Marketing

@nickvinckier

WE NEED TO DO

WAY MORE

Page 23: De impact van Digitaal op Marketing

@nickvinckier

DISPROPORTIONATELY RELEVANT

CONTENT PLAN

Page 24: De impact van Digitaal op Marketing

@nickvinckier

BEING RELEVANT IS NOT ENOUGH

YOU NEED TO BE

disproportionately RELEVANT

Page 25: De impact van Digitaal op Marketing

@nickvinckier

Your Organization

Target Group

DON'T START FROM YOUR OWN PERSPECTIVEIt will limit you to mediocre content

Page 26: De impact van Digitaal op Marketing

@nickvinckier

Your Organization

Target Group

LOOK FOR THE CONTENT SWEET SPOTDisproportionately relevant

Page 27: De impact van Digitaal op Marketing

@nickvinckier

LOOK FOR THE CONTENT SWEET SPOTDisproportionately relevant

Page 28: De impact van Digitaal op Marketing

@nickvinckier

LOOK FOR THE CONTENT SWEET SPOTDisproportionately relevant

Page 29: De impact van Digitaal op Marketing

@nickvinckier

SCALE YOUR CONTENT CONTEXT

Page 30: De impact van Digitaal op Marketing

@nickvinckier

If you are a wine brand, what can your story be?Disproportionately relevant & scaled up

Page 31: De impact van Digitaal op Marketing

@nickvinckier

9 OUT OF 10 POSTS SHOULD

NOT BE ABOUT YOUR

PRODUCT!

Page 32: De impact van Digitaal op Marketing

@nickvinckier

Your Organization

Target Group

LOOK FOR THE CONTENT SWEET SPOTDisproportionately relevant

Page 33: De impact van Digitaal op Marketing

@nickvinckier

BECOME A GLASS HOUSE: SHOW YOUR DNA!EMOTION IS TRIGGERING INTERACTION

Page 34: De impact van Digitaal op Marketing

@nickvinckier

The management sets the example

Page 35: De impact van Digitaal op Marketing

@nickvinckier

B2B ≠ BORING 2 BORING

Page 36: De impact van Digitaal op Marketing

@nickvinckier

BECOME A GLASS HOUSE: SHOW YOUR DNA!EMOTION IS TRIGGERING INTERACTION

Activeer 'De Gunfactor'

Page 37: De impact van Digitaal op Marketing

@nickvinckier

THE POETRY OF THE POST

Page 38: De impact van Digitaal op Marketing

@nickvinckier

The right tone of voice

Formeel Informeel

Serieus

Matuur

Technisch

Institutie

Grappig

Jeugdig

Laag-drempelig

Persoonlijk

Page 39: De impact van Digitaal op Marketing

@nickvinckier

It's really in the details!

Page 40: De impact van Digitaal op Marketing

@nickvinckier

Create 'Remarkable Content'*

*things people like to give remarks about

Page 41: De impact van Digitaal op Marketing

@nickvinckier

Create 'Social Objects'*

*things people like to share

Page 42: De impact van Digitaal op Marketing

@nickvinckier

Create 'Social Objects'*

*things people like to share

Page 43: De impact van Digitaal op Marketing

@nickvinckier

Seize 'The Moment'

Page 44: De impact van Digitaal op Marketing

@nickvinckier

Integrate new formats

That’s how you grab the attention

Page 45: De impact van Digitaal op Marketing

@nickvinckier

Integrate new formats

That’s how you grab the attentionhttp://www.slideshare.net/DearMedia/mastering-digital-disruption-in-retail

Page 46: De impact van Digitaal op Marketing

@nickvinckier

Use the ‘Snapchats’. Really!

New channels = New opportunities

GEBicky Burger

Location based filters

Page 47: De impact van Digitaal op Marketing

Use the ‘Snapchats’. Really!

@nickvinckier

BEME MUSICAL.LY ANCHOR

Page 48: De impact van Digitaal op Marketing

@nickvinckier

NATIVE ACTIVATIONS

Page 49: De impact van Digitaal op Marketing

@nickvinckier

Imagine you want to make people recycle better

VS.

Would you upload a traditional spot on YouTube or go for a Vine activation?

5 000 000 VIEWS

Page 50: De impact van Digitaal op Marketing

@nickvinckier

Imagine you want to make youngsters responsible towards alcohol

VS.

Would you post research results or start a #challenge on Instagram?

900 VIEWS

100 000 VIEWS

Page 51: De impact van Digitaal op Marketing

@nickvinckier

Learn from the best!

Sinterklaas buys Coolblue for one million ginger nuts

Page 52: De impact van Digitaal op Marketing

@nickvinckier

OPPORTUNITY SPOTTING through SOCIAL LISTENING

Page 53: De impact van Digitaal op Marketing

@nickvinckier

QUESTION: Whom of you HAS A MONITORING TOOL FOR SOCIAL?

Page 54: De impact van Digitaal op Marketing

@nickvinckier

The problem: Most of us are only MONITORING FROM A CARE PERSPECTIVE

Page 55: De impact van Digitaal op Marketing

@nickvinckier

While we could LISTEN TO SPOT OPPORTUNITIES

Page 56: De impact van Digitaal op Marketing

@nickvinckier

Spotting opportunities through social listening

Monitoring millions of posts each day on topics ranging from the latest cute dog photo on the Purina pet food website to who was drinking Nescafe to real time recipe tweets.

Nestlé DAT

Page 57: De impact van Digitaal op Marketing

@nickvinckier

Spotting opportunities through social listening

How a Little Research Earned 1,000,000 Impressions on Twitter KLM Surprise

Page 58: De impact van Digitaal op Marketing

@nickvinckier

Page 59: De impact van Digitaal op Marketing

@nickvinckier

Page 60: De impact van Digitaal op Marketing

@nickvinckier

While everyone is talking about Big Data…

SOCIAL MEDIA is an

OPEN MARKET RESEARCH DATABASE

Page 61: De impact van Digitaal op Marketing

@nickvinckier

SOCIAL GROWTH

ACCELERATION

Page 62: De impact van Digitaal op Marketing

@nickvinckier

Followers don’t count.

Ears and Eyes do.

You need a bigger audience

Page 63: De impact van Digitaal op Marketing

@nickvinckier

The solution: FOLLOW INTERESTING PEOPLE

1. 66 vannieuwkerke

2. 61 hansderidder

3. 61 liavanbekhoven

4. 59 andremeganck

5. 59 abeelec

6. 59 wielerman (Renaat Schotte)

7. 58 alaingerlache

8. 57 marcelsel

9. 57 vadderi

10. 56 stvn

11. 56 obk

12. 55 filletk

13. 55 jslefebvre

14. 54 cauwelaert

15. 54 davanac

16. 53 michelhenrion

17. 53 le_bux

18. 53 sbailly

19. 53 mdevrieze

20. 52 bartvanbelle

21. 52 nanske

22. 52 kristofvds

24. 51 harald1989

25. 51 johannemontay

26. 50 dropje

27. 50 coolskat

28. 50 samynwetstraat

29. 50 listraet

30. 50 tomnaegels

31. 49 gemarkeerd

32. 49 fakerholic

33. 49 barteeckhout

34. 49 samfeys

35. 49 my_l

36. 48 rikea

37. 48 philbruafp

38. 48 kevin_major

39. 48 pvangompel

40. 48 frederiktibau

41. 47 grosfilley

42. 47 jandemol

43. 47 philaloux

44. 47 tomvandeweghe

45. 47 ezraeeman

46. 47 raphaelcockx (de tijd)

47. 47 nonkelsam (De Standaard).

48. 46 blyaert (datanews)

49. 46 bartsturtewagen

50. 46 chrisvandegoor (sporza)

51. 46 anne_elle_be

52. 46 fdelaplace

53. 46 pvdmeersch

54. 46 marclooverbosch

55. 45 pieterjanvl

56. 45 mensbrugghe

57. 45 jamiebiese

58. 45 mehmetkoksal

59. 45 valerie_s_

60. 45 italbers

61. 45 gdcoster

62. 45 timverheyden

63. 45 rolandlegrand

64. 45 codip

65. 45 jandebackere

66. 45 matthdv

67. 44 rafweverbergh

68. 44 tgadisseux

69. 44 peterdelobel

70. 44 jdceulaer

71. 44 maartendegendt

72. 44 cowboy_carl

74. 44 guitariosott

75. 43 ninaism

76. 43 cedricgodart

76bis. 43 B_R_E_G_T (Bregt Vermeulen, Voetbalmagazine)

76tris. 43 ShowbizzBart

77. 42 himad

78. 42 mariodanneels

79. 42 fr3db

80. 42 corinebarella

81. 42 jonasmuylaert

82. 41 heirbar

83. 41 bartstoffels

84. 41 heidischoefs

85. 41 zeli

86. 41 goedeleliekens

87. 41 slemlevrai

88. 41 roelverrycken

89. 41 petergorle

90. 40 koenvervloesem

91. 40 brunokon

92. 40 ddeckmyn

93. 40 mediarescue

94. 40 cedricpt

95. 40 karst

96. 40 frankrenout

97. 39 hvangool

98. 39 joanroels

99. 39 yvesd

100. 39 bartdobbelaere

Page 64: De impact van Digitaal op Marketing

@nickvinckier

The solution: SHOW PEOPLE THE WAY

Page 65: De impact van Digitaal op Marketing

@nickvinckier @NICKVINCKIER ;-)

Page 66: De impact van Digitaal op Marketing

@nickvinckier

The solution: WHAT ABOUT YOUR COLLEAGUES?

Page 67: De impact van Digitaal op Marketing

@nickvinckier

The solution:

#hashtags? live tweets?

Page 68: De impact van Digitaal op Marketing

@nickvinckier

AMBASSADOR STRATEGY

Page 69: De impact van Digitaal op Marketing

@nickvinckier

The connection funnel

INTEREST LOVE ADVOCACY CO-CREATION COLLABORATION

Receive Engage Share Input

LATENT

Become one

MANIFEST

Social Media

strategy

Content Marketing

strategy

Ambassador strategy

Page 70: De impact van Digitaal op Marketing

@nickvinckier

The connection funnel

INTEREST LOVE ADVOCACY CO-CREATION COLLABORATION

Receive Engage Share Input

LATENT

Become one

MANIFEST

Social Media

strategy

Content Marketing

strategy

Ambassador strategy

A MATTER OF ASKING

Page 71: De impact van Digitaal op Marketing

@nickvinckier

Where would you click on?

VS

Page 72: De impact van Digitaal op Marketing

@nickvinckier

PEOPLE OVER BRANDS every time.

Page 73: De impact van Digitaal op Marketing

@nickvinckier

Company reach

Ambassador reach

10.00010.00010.00030.000

fans

followers

followers

followersx 6% organic

1.800 REACHED

=

10 ambassadors

x 220 amplification

2.200 REACHED

Page 74: De impact van Digitaal op Marketing

@nickvinckier

MARKETING TO THE PEOPLE

MARKETING THROUGH THE

PEOPLE>

Page 75: De impact van Digitaal op Marketing

@nickvinckier

SOCIAL SELLING

Page 76: De impact van Digitaal op Marketing

@nickvinckier

In a B2B environment, the power of social media is in the network of your people

Page 77: De impact van Digitaal op Marketing

@nickvinckier

In a B2B environment, the power of social media is in the network of your people.

+4.000 connections 317 followers

>

Page 78: De impact van Digitaal op Marketing

@nickvinckier

“Go find me the online marketing manager of Coca Cola”

He likes snowboarding & classic cars ;-)

Page 79: De impact van Digitaal op Marketing

@nickvinckier

LinkedLook further thanSocial media in B2B

Page 80: De impact van Digitaal op Marketing

Content funnel - example

SOCIALMEDIA POST

SOCIAL POST

SHORT FORM

CONTENT

LONG FORM

CONTENT

ONLINE / OFFLINECOURSE

BLOGPOST WHITE PAPER$$$FREE "DATA"

VIDEOTARGET

Page 81: De impact van Digitaal op Marketing

@nickvinckier

COMMUNITY BUILDING

Page 82: De impact van Digitaal op Marketing

@nickvinckier

HOW ORGANIZATIONS SEE social media

Page 83: De impact van Digitaal op Marketing

@nickvinckier

HOW ORGANIZATIONS SEE social media

WHAT A community

LOOKS LIKE

Page 84: De impact van Digitaal op Marketing

@nickvinckier

WHAT A community

LOOKS LIKEMobile Vikings

Page 85: De impact van Digitaal op Marketing

@nickvinckier

Connect people around a relevant topic

powered by a brand instead of

connecting them to the brand itself

Mobile Vikings

Page 86: De impact van Digitaal op Marketing

@nickvinckier

TOOLS 2.0

Page 87: De impact van Digitaal op Marketing

@nickvinckier

Page 88: De impact van Digitaal op Marketing

F*CK THE

KPIS@nickvinckier

Page 89: De impact van Digitaal op Marketing

serendipity(n) finding something good

without looking for it

@nickvinckier

Page 90: De impact van Digitaal op Marketing

@nickvinckier

Page 91: De impact van Digitaal op Marketing

IF YOU PUT IN THE TIME+ EFFORT YOU WILL SEE THE RESULTS

@nickvinckier

Page 92: De impact van Digitaal op Marketing

@nickvinckier

CONTENT SALES

CONVERSATIONAL SALES &EXPERTISE PERSONALITY

Page 93: De impact van Digitaal op Marketing

Pick your top 3 to accelerate

@nickvinckier

AmbassadorStrategy

Native Activations

Opportunity spotting through Social Listening

Community Building

Social Selling

Disproportionately Relevant

Content Plan

Social Growth Acceleration Tools 2.0 Bet on

SerendipityThe Poetry of

the Post

Page 94: De impact van Digitaal op Marketing

SETUP THE 8-LOOP

Owned ‘destinations’

(website)

Traditional channels

Social media

@nickvinckier

Page 95: De impact van Digitaal op Marketing

@nickvinckier

GO ALL-INSTEP UP YOUR SOCIAL GAME ;-)

Page 96: De impact van Digitaal op Marketing

@nickvinckier

You will have to go the

extra mile to pull off social

media 2.0. 

Nobody said it was easy :-)

Page 97: De impact van Digitaal op Marketing

@nickvinckier nickvinckier.be // neohfeel.be

Page 98: De impact van Digitaal op Marketing

DE IMPACT VAN DIGITAAL

OP MARKETING@NICKVINCKIER