UNMATCHED EXPERTISE: CWT MEETINGS & EVENTS

Do you want savings AND satisfaction?Would you like to have control AND creativity?

With CWT Meetings & Events, you CAN.

At a typical company, meetings & events represents, on average, between 25%and 40% of total travel spend. That’s a large area of opportunity for improvingsavings, services, and control. Taking control of your meetings & events can helpyou achieve savings of 10% to 30%.

CWT Meetings & Events helps you achieve savings AND success.

CWT Meetings & Events delivers savings and success

CWT Meetings & Events can help you:Improve the quality of your meetings & events

Increase your return on investment

Gain access to leading tools & technology

Increase the efficiency of your employees

Satisfy your attendees AND stakeholders

Most importantly, we can help you increase the effectiveness ofyour meetings & events program to ensure your company’s uniquebusiness objectives are achieved.

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Meetings & Events offering

CWT Meetings & Events has the expertise and hands-on experience you need tooptimize savings, improve services, increase control, enrich attendee experiences,and reach your organization’s unique strategic objectives.

With CWT’s help, you can take control. Our industry-leading technologies andproprietary optimization models improve process efficiencies and provideworldwide data consolidation, benchmarking capabilities, and reconciliationreporting. CWT Meetings & Events also helps you improve risk management effortsby ensuring meeting attendees can be tracked in an emergency.

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CWT Meetings & Events helps you improverisk management efforts by ensuringmeeting attendees can be tracked in anemergency.

From a menu of services in logistics, sourcing, and consulting to end-to-end management,we have meetings and events covered.

CWT Meetings offers a flexible range of services, expertise and resources toprofessionalize meeting planning and execution, strategically source suppliers, andaccurately report on your company’s meetings and events. We can complementyour in-house resources and processes, offering expertise in specific areas ofneed, or deliver an end-to-end solution for your planners and attendees.

CWT Meetings can also help you eliminate costly supplier penalties andnegotiate favorable terms and conditions in meeting contracts. With worldwidepresence and local expertise, we can assist you around the globe in all areas of

meeting planning and execution with the power of a truly global player and thepersonalized approach of someone who knows your market.

CWT Meetings has best-in-class technology enablers to facilitate efficient processesand provide the meeting tools and services planners need. We can also help youprove the value of managing meetings and events by tracking and reportingspend and savings, attendee satisfaction, and how well your meetings achievetheir business objectives.

From on-demand support to end-to-end solutions, CWT Meetings gives you unparalleledcontrol over your company’s meetings.

Pre-planning & approval

Supplier sourcing & contractmanagement

Attendee management

Transportation

Accommodations

On-site operation

Payment and reconciliation

Risk management

Performance measurement

CWT Meetings Services:Success Story:CWT Meetings handled sourcing, accommodations and operationalreporting for a critical client meeting, ensuring a successful event forthe client and their 450 attendees from around the world by bringingtogether global resources, services and reporting. The client waspleased, saying “CWT Meetings & Events is continuously seekinghigher levels of performance, a trustworthy business partnercommitted to offering industry-leading products and services.”

Unparalleled control: CWT Meetings

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CWT Meetings & Events (M&E) Solutions consultants can help you gather andanalyze the information you need to build a best-in-class M&E programand improve it year after year. They can help you identify who is planning meetingsand events in your company, what types of meetings and events you hold, andwhat processes are followed. They’ll find out how much your company spends,with which suppliers, analyze that information and benchmark it againstcustomized peer groups.

CWT M&E Solutions consultants offer customized recommendations that fityour company’s culture and M&E needs. They provide a complete analysis of yourspend and step-by-step assessment & strategy, implementation & changemanagement and ongoing program optimization recommendations—focusedin the areas of M&E policy, processes, sourcing & supplier management, andperformance measures for savings and satisfaction. CWT M&E Solutions helpsyou turn assessment into savings while also providing actionablerecommendations for continuous program improvement.

CWT M&E Solutions consultants can also provide specialized reviews for specificinitiatives such as your company’s commitment to the environment, corporatesocial responsibility, risk management, or technology use. They can help youcontribute to company cost-savings targets and improve your company’sbottom line.

CWT Meetings & Events Solutions is completely focused on uncovering potentialin your meetings and events program.

CWT Meetings & Events Solutions gathers datato analyze and benchmark your company’sM&E profile and build a 3-year strategic plan.

Uncovering potential: CWT Meetings & Events Solutions

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CWT Events has the creativity, knowledge, and experience to ensure your companydelivers world-class events that meet strategic objectives and maximizereturn on investment. We understand that event planning is inherently morecomplicated than standard business meetings, often involving a variety of criticalpersonnel at your company who may not interact directly with travel procurementteams. We will help you engage and motivate event attendees like never beforeby delivering events that impress and captivate them in a whole new way.

CWT Events can help you develop creative concepts that meet your businessobjectives, then plan, fulfill, and execute events that accomplish those goals. Andwe’ll do it while providing single-source accountability and unmatchedproficiency. Do you need end-to-end event management, detailed reporting or simplylogistics support? Either way, CWT Events has your needs covered, with market-specific event services tailored to your company’s unique requirements.

Unforgettable experiences: CWT Events

When your company needs to provide an unforgettable experience,you can count on CWT Events to deliver.

CWT Events handlesall types of events, including:

CWT has the style and expertise that ensures success, and themarket knowledge needed to make your events relevant in eachcountry.

Incentives

Conventions

Product launches

Congresses

Gala dinners

And more!

CWT Events can handle the most complex events for even themost demanding clients. Our expertise in pharmaceutical eventsallows us to handle the details of critical investigators’ meetings,annual meetings, incentives, or congresses with style andprofessionalism.

From the simplest table decoration detail to creating an original event conceptthat engages your clients to the complex logistics of moving 1,000 people fromaround the world to a single location, CWT Events professionals help you makeit happen.

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Unbeatable Innovation: CWT Meetings Strategy Plus

Strategy plus execution. Insight plus foresight. Creativity plus control.CWT Meetings Strategy Plus — CWT’s approach to strategic meetingsmanagement — offers you a customized package of both services andspecialized consulting. We take a flexible, innovative approach to developingan enterprise-wide meetings and events program, leveraging best practicesin sourcing, logistics and specialized consulting for each customer.

We could just help with one meeting or one event. But when you approach M&Ewith a strategic and enterprise approach, you can achieve incremental savingsand control by evaluating spend and behavior at an aggregate level.

With CWT Meetings Strategy Plus, you get a partner who knows M&E, is an expertin business travel management, and can leverage our expertise in both forincreased savings and single-source accountability. This holistic approach ofconsistent, professional services plus expert analysis and recommendations helpsyou realize your financial, risk management, and satisfaction objectivesyear-after-year.

When you need an M&E program that can deliver it all,you can count on CWT Meetings Strategy Plus

CWT Meetings Strategy Plus

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With help from CWT, a worldwide technology leader achieved26% savings across their entire M&E program.

Carlson Wagonlit Travel is a global leader in travel management, focused onhelping you derive greater value from your travel program. We offer a range ofservices to help integrate meetings and events into your travel program to optimizesavings, enhance process control, improve risk management, and enrich attendeeexperiences.

With flexible delivery models, dedicated professionals, and decades of experience,we can help you ensure that your M&E program meets your company’s uniqueneeds while maximizing savings and your attendees’ experiences. We’ll listen toyour people—your meeting planners, business unit executives, or eventattendees—and deliver to their expectations. CWT Meetings & Events has theglobal expertise and local presence to handle all of your company’s meeting andevent needs.

Unmatched Expertise: Carlson Wagonlit Travel

That’s the unmatched expertise of CWT Meetings & Events.

CWT Meetings & Events:Operates in: 40+ countries

CWT M&E specialists: 800+ worldwide

Annual meetings: 15,000+

Annual attendees: almost 1 million worldwide.

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Carlson Wagonlit Travel is committed to promoting environmental sustainability.This document was printed on 100% recycled paper. We used no-glue binding for cleaner production.

Copyright © 2009 CWT

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