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Aggregate the knowledge of 240.000 employees into one number, which goes directly to the CEO? CrowdWorx introduces Social Forecasting. Social Forecasting is an employee-based Crowdsourcing approach. Learn about the idea of Social Forecasting and read Enterprise 2.0 business case studies how Social Forecasting is revolutionizing Decision Support. Case studies include Vodafone, Syngenta, Deutsche Telekom, Tchibo, Henkel.
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The Rise of Social Forecasting
www.crowdworx.com www.facebook.com/crowdworx www.twitter.com/crowdworx
Product managers
Own sales force Other departments or business units
Optional: External analysts and experts etc.
Optional: Consumers
Idea: Bundling the collective intelligence of individuals inside and outside organizations for better forecasts
Why Social Forecasting? Everybody has insights; Social Forecasting collects and transforms them into one number
Crowdsourcing Wisdom of Crowds
Incentives Efficiently aggregate distributed information .
* Sources: www.CrowdWorx.com
Proven high-precision forecasts on various topics Forecasts are updated automatically in real-time Lower cost than traditional forecasting methods
How it works: Participants trade their opinions on the CrowdWorx Enterprise website with only 2 clicks
Web browser CrowdWorx
website
Results in Excel after
a few days
START: On the main page users see all ongoing forecasts of the company and can choose in which ones to participate
try it…
try it…
Example “Forecast unit sales for next 4 calendar weeks (CW)” Sales can be forecasted at any level, e.g. by region, by segment.
Pick the week you want to forecast
Users have an incentive to give their best forecast in order to win; Players who don’t have knowledge will self-select not to forecast
Enter your forecast
The more confident you are the more you
can stake
try it…
Results of all forecasts go to an Excel report for management
The crowd forecast is updated in
real-time
try it…
Results
Incentive to forecast as good as possible
Performance-based rewards
Interaction with the crowd
People also report how sure they are about their knowledge
Proven higher forecasting accuracy
Forecast is updated automatically in real-time
Low cost
Simple 2-click usage
Fun & recognition
Incentives
Idea
Crowd- sourcing
Social Forecasting
Industry leaders are using CrowdWorx to optimize decisions with the power of safe & secure Crowdsourcing
Demand planning of new products
Unit sales forecasting of single products (SKUs)
Market trends and demand forecasting
Evaluation of innovations in ICT industry
EXAMPLES
New products, strategy, market trends
90% cost reduction vs. internal process, same accuracy (80%)
22% higher forecasting accuracy vs. internal process
Early warning signals in a highly volatile market (agribusiness)
Knowledge of 240,000 employees is turned into one number, which goes directly to the CEO
25,000 opinions were merged into crips and clear quantitative KPIs
Client example: Enterprise-wide Social Forecasting with 240,000 employees at global Telco firm
Topics include
• New products
• Market trends
• New customer count
• Dollar exchange rates
• Technology trends
• And more…
1. Manager has a forecasting question
2. Relevant employee groups get mail about new question
3. Employees have max. 5 days to submit their opinions
4. After max. 1 week the forecast is on the managers desk
?
read more…
Client example: Market forecasting in global agricultural markets
50
55
60
65
70
75
80
85
90
2-Jun 6-Jun 10-Jun 14-Jun 18-Jun
US Soybean Acreage in 2008, in mio. acres
Actual acreage 74,5 million acres
CrowdWorx forecast 74,4 million acres
Social Forecasting
gathers employee
opinions until the
social forecast
achieves an optimal
equilibrium
read more…
0%
1%
2%
3%
0% 1% 2% 3%
Act
ual
ou
tco
me
CrowdWorx Forecast
Forecasted market shares vs. actual per product
Client example: New product sales forecasting at a large retail chain
Each dot is one forecasted
product
Employees social
forecast correlates with
actual sales 81%!
Traditional forecasting
with test sales has 10
times the cost of
CrowdWorx
read more…
Client example: Demand planning at a global Consumer Goods manufacturer
Demand forecasting accuracy, in %
CrowdWorx
85,3%
Internal
69,5%
90% 81% 84%
November December January
CrowdWorx Henkel method
CrowdWorx’ social
forecast significantly
surpasses the client’s
current forecasting
method!
Average accuracy
read more…
3,8%
6,4%
8,5%9,5%
10,0%
11,4% 11,6%12,2%
0,0%
2,0%
4,0%
6,0%
8,0%
10,0%
12,0%
14,0%
Forsa Allens
bach
CROWD
WORX
Forsch.
Wahlen
Emnid Infratest
dimap
GMS ARD
Wahltipp
Example: General Election in Germany 2009
Forecasting error of pollsters vs. CrowdWorx Social Forecasting
Number of participants
1000 1000 89 1000 1000 1000 1000 1000
Accurate and fast
forecasts for a
fraction of the cost of
traditional surveys
Cost reduction by using less test sales or other traditional
methods
Expected profit from avoiding stock-outs
Annual cost of working hours for
CrowdWorx participation of 500
participants
Expected profit from avoiding stock-
overs
One-time CrowdWorx project
and license cost
Additional profit from implementing
CrowdWorx
CrowdWorx is not just a game – it creates significant value!
Cost & benefit (per year)*
kEUR
* Sanitized client example
Areas of Application: CrowdWorx is Social Decision Support for better management decisions in a variety of areas
•How many units will we sell in the 3rd & 4th quarter of this year?
•What will be our market share in segment A in China in 2015?
Sales & Operations Planning
•Which newproduct concepts should be part of our product range?
•Should we follow the current hybrid drive technology trend?
Innovation management
•Will platform P90 be ready for the planned release date?
•How much capacity should we allocate for maintenance work?
Project management
Social Forecasting has 6 key success factors
Participants Forecasting-
topics
Management Support
Incentives
Platform Commu-nication
Forecasting with
CrowdWorx
For white papers, case studies and more visit our website
E-Mail: [email protected]
Web: www.crowdworx.com
Phone: +49-30-224-121-76 (Berlin)
+49-89-61 066-793 (Munich)
+48-61-885-77-02 (Poznan)
+1-617-763-8082 (Boston)
Fax: +48-61-885-77-15