Revenge of the Floor Plans

How diagrams 2.0 can increase revenue,

tighten operations and improve customer

service

ALIGNING OBJECTIVES

It’s time for planners and hoteliers to speak the same language

“We need a better understanding of each side.”Meetingsnet

What does each side want?

Meeting Planners

• Familiar destinations

• Low costs

• Technology

• Responsiveness

• Meets expectations (“as advertised”)

Hotels

• Quick room turns

• Increased sales

• Outstanding customer service

• A break

#InteracitveExercise

Why is the diagram so important?

• It’s the foundation of an event or meeting.

• It facilitates the sale, coordination, and banquet

service.

“Enterprise software is at least 3 years behind

consumer.” Jason Lemkin

Intuitive

1/3rd of workers are “anytime, anywhere.”Forrester

Mobile

“53% of IT leaders said they expect to increase

spending on cloud-based applications over the next 12

months.” Hospitality Technology

Cloud

The amount of things we share doubles every

year. Mark Zuckerberg

Sharing

“If content is king, context is God.”

Contextual

How has technology changed the

way your run your business?

• Turn around to someone next to you.

• Introduce yourself.

• Reflect over the past 10 years.

• Discuss for 60 seconds.

#InteracitveExercise

DIAGRAMMING 2.0

How do you feel about diagrams?

#InteracitveExercise

What is a diagram?

• A floor plan, a room set, or a layout.

• A centralized data container for an event or meeting.

Diagrams should be living, breathing documents.

Introducing diagrams 2.0

• Contextual

• Collaborative

• Accessible

• Device-Agnostic

• Beautiful

“Social Tables is a great selling

tool to assure clients that our

space will work for their needs. If

there are ever any questions about

max sets, I can jump in and amend

the templates to my current client’s

needs, and easily map out their

setup.”

Liv Larson

CSM

Grand Hyatt Seattle

“During my 18 years in the hospitality

industry, I’ve used every single

diagramming solution on the

market and Social Tables puts each

and every one of them to shame.”

Scott Cathcart

Director of Catering and CS

Hilton Tampa Downtown

WWW.SOCIALTABLES.COM

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