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Content Personalization:
Why it Matters for
Businesses
Zooseo
1145 South 800 East #101A
Orem, UT 84097
435-200-3305
Content personalization is all about making the Internet or web experience more
helpful and relevant to the users. This is a targeted approach, as it encourages
visitors to remain on the site much longer. Variations in content personalization
enable businesses to deliver its purpose in different settings.
Dynamic and Unique Website
Personalization makes the website dynamic and unique. It aims to alter the content
to give visitors a more tailored experience. Studies show that a personalized
ecommerce website can increase conversions by up to 70 percent.
This content strategy works because the visitor’s likelihood to convert correlates to
the experience they have on the website. If the site has relevant content, visitors
will have a reason to spend more time on it and go deeper by searching for more
information on products and services.
Dangers of Non-Personalized Website
A non-personalized website offers the same content regardless of the user’s profile or
preferences. It provides a static experience, as all users get the similar type of
information. It does not offer a navigation structure or search facility that can help
modify client’s experience.
Non-personalized information or content can be distracting and may cause clients to
leave the website immediately. This is why it is never a wise idea to display irrelevant
content. Marketers and website owners should always focus content creation on
different buyer personas.
Focus on Consumer Interest
As customers and visitors are getting better at recognizing irrelevant information, this
makes it even more important to tailor or personalize web content. Personalized
content reflects the consumers’ interest. This can maximize brand preference, sales,
and customer engagement by delivering tailored experiences for different visitors.
Through content personalization, businesses can expect an increased return-on-
investment (ROI) and lower bounce rate. While this may take a great deal of effort, it
is a good and worthwhile investment. Its advantages can outweigh the costs and
effort by bringing more customers.
According to research, personalization matters to majority of marketers. This makes
customers become more emotionally connected with a company and brand. This can
translate to brand loyalty or free marketing that gives the company a bigger chance of
successfully reaching goals.
Resources:
http://www.zooseo.com/brand-marketing
http://www.digital-marketing-university.com/Articles/Why-Personalization-Matters.aspx
http://aci.info/2014/12/04/personalization-makes-or-breaks-content-marketing-
success/