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Women in Science & Tech Businesses put on this event, inviting Knightsbridge to talk about the importance of coaching. See www.womenintechbiz.com for more information
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Knightsbridge Human
Capital Solutions
Presented by:
Gail Heney, Senior Consultant
Thursday, July 10, 2008
Presentation to Women in Science and
Technology
© Knightsbridge Human Capital Management Inc.
2
If you want 1 year of prosperity, grow grain. If you want 10 years of prosperity, grow trees. If you want 100 years of prosperity, grow people.”
Chinese Proverb
© Knightsbridge Human Capital Management Inc.
3
Compelling Imperatives for Coaching as a
Leadership Competency
To truly compete on talent, companies must be able to consistently multiply their talent to generate superior levels of effort, imagination and creativity. Particularly important is to recognize how much each employee's engagement is directly impacted by the relationship with their immediate manager, and how their expectations can be met or missed through the actions and behaviors of that manager.
British Journal of Administrative Management, April 2008
© Knightsbridge Human Capital Management Inc.
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Coaching is …
Coaching is a conversation processthat facilitates growth, insight and positive change in people and organizations
© Knightsbridge Human Capital Management Inc.
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Coaching as a Strategic Leadership Imperative
Aligns individual’s goals with that of the organization
Improves employee productivity and loyalty
Attracts talent and improves retention
Focuses on self directed career development
Promotes “just-in-time” learning
Creates high degree of accountability
Provides a framework for courageous conversations
© Knightsbridge Human Capital Management Inc.
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Effective Coaches Believe
We are equal in this conversation
The recipient can create great solutions
The recipient is responsible for the results they create
Our relationship is based on respect, openness and trust
All recipients are capable of reaching greater heights in performance, development and growth
© Knightsbridge Human Capital Management Inc.
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Coaching Options
One on One
In Person
Telecoaching
Pod Coaching
© Knightsbridge Human Capital Management Inc.
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Knightsbridge Coaching Solutions
First 100 Days Program (F100)
Driving Results
© Knightsbridge Human Capital Management Inc.
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Knightsbridge First 100 Days Program
Why? 40% fail in first 18 months
Confusion around orientation and job skill training filling on boarding need
Cost of failure 2.7m $$
© Knightsbridge Human Capital Management Inc.
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Knightsbridge First 100 Days Program
Key Objectives Accelerate learning in new role
Accelerate progress on developmental needs
Decrease time to positive organizational/revenue impact
Facilitate integration into org.
Craft early wins
© Knightsbridge Human Capital Management Inc.
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Knightsbridge First 100 Days Program
Benefits to Organization mitigate risk of failure and consequent
cost
decrease time to productivity/positive impact
decrease time in transition which is usually time of disruption/instability
provide support and attention that might not be available in house
pre boarding enables customization to organization/strategy and culture
improve retention due to enhanced alignment and engagement
© Knightsbridge Human Capital Management Inc.
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Knightsbridge First 100 Days Program
Benefits to Employee support and focus during transition
clarity on role, responsibilities, critical relationships, team effectiveness, etc
non stakeholder objectivity
acceleration of personal and professional growth
© Knightsbridge Human Capital Management Inc.
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Knightsbridge First 100 Days Program
Scalability
Rookie – new to organization and in a junior role
New Leader – new to management role, either via a promotion from within organization or as a new hire from outside organization
Executive – new to executive leadership role, either from within organization or as an outside hire
All programs are 3 – 4 months in duration (first 100 days) and include assessment and debrief, alignment meetings with organization representatives (boss/board) and one on one coaching
© Knightsbridge Human Capital Management Inc.
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Driving Results - Overview
The Knightsbridge Driving Results program is designed to enable leaders and managers to increase the quality, quantity and success of coaching conversations with their direct reports. The benefit to the leader and the organization is to enhance the alignment and engagement of employees and drive higher levels of individual and team performance
© Knightsbridge Human Capital Management Inc.
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Driving Results - Objectives
Explore coaching as a critical leadership competency
Validate leaders understanding and create alignment around coaching priorities
Sharpen leaders coaching skills and fluency using the Driving Results Model through discussion and practice
5-step DRIVE framework
The coaching fundamentals
Identify personal and team actions required to sustain Coaching as a critical leadership competency
© Knightsbridge Human Capital Management Inc.
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Lisa Crossley: Experience as a “Coachee”
Lisa Crossely, CEO, Natrix Separations
• Went through MANY interviews before settling• Checks in with her coach weekly• Each week, produces her TOP 3 THINGS list
• Things that MUST be done this week• Must align with company goals• Motivation to complete important things