ÁÈÇÍÅÑÈÉÍ ÀÍÃËÈ ÕÝËÍÈÉ ÁÈÇÍÅÑÈÉÍ ÀÍÃËÈ ÕÝËÍÈÉ ÁÈ×ÃÈÉÍ ÁÈ×ÃÈÉÍ ×ÀÄÂÀÐÛà ×ÀÄÂÀÐÛÃ

ÑÀÉÆÐÓÓËÀÕ ÍÜÑÀÉÆÐÓÓËÀÕ ÍÜ

1.1. ¯íäñýí õýëáýð ¯íäñýí õýëáýð The basicsThe basics

• Ýõëýë áà òºãñãºëÝõëýë áà òºãñãºë Begninings and endingsBegninings and endings

• ¯íäñýí áàéðøèë¯íäñýí áàéðøèë Basic layoutBasic layout

2. 2. Õîëáîî òîãòîîõ Õîëáîî òîãòîîõ Making contactMaking contact

Õóâü õ¿íýýñ àíõ óäàà Õóâü õ¿íýýñ àíõ óäàà A first contact from an individualA first contact from an individual

áàéãóóëëàãò õàíäàõáàéãóóëëàãò õàíäàõ

Áàéãóóëëàãààñ àíõ óäàà Áàéãóóëëàãààñ àíõ óäàà A first contact from a company õàíäàõA first contact from a company õàíäàõ

3. 3. Çîõèîí áàéãóóëàëò Çîõèîí áàéãóóëàëò ArrangementArrangement

• Àéë÷ëàë çîõèîí áàéãóóëàõÀéë÷ëàë çîõèîí áàéãóóëàõ Arranging visitArranging visit/óðèëãà áà óðèëãûí õàðèó//óðèëãà áà óðèëãûí õàðèó/ / an invitation and replying the invitation// an invitation and replying the invitation/

• Àÿëàë çîõèîí áàéãóóëàõÀÿëàë çîõèîí áàéãóóëàõ Travel arrangementsTravel arrangements/çàõèàëãà õèéõ//çàõèàëãà õèéõ/ /Making a booking //Making a booking /

4. 4. Óóëçàëò Óóëçàëò MeetingsMeetings

• Óóëçàëò ñàíàë áîëãîõÓóëçàëò ñàíàë áîëãîõ Suggesting a meetingSuggesting a meeting

• Óóëçàëòûí õýëýëöýõ àñóóäàëÓóëçàëòûí õýëýëöýõ àñóóäàë Setting and changing the agendaSetting and changing the agenda

òîâëîõ, ººð÷ëºõòîâëîõ, ººð÷ëºõ

5. Ýðýëò õýðýãöýý 5. Ýðýëò õýðýãöýý InquiriesInquiries

• Åðºíõèé õ¿ñýëò, õàðèóÅðºíõèé õ¿ñýëò, õàðèó General inquiry and replyGeneral inquiry and reply

• Îíöãîé õ¿ñýëòÎíöãîé õ¿ñýëò Specific inquiresSpecific inquires

• Ǻâëºãºº áà ñàíàë áîëãîõǺâëºãºº áà ñàíàë áîëãîõ Advice and recommendationsAdvice and recommendations

6. Òîâ÷ ìýäýýëýë6. Òîâ÷ ìýäýýëýë Short reportsShort reports

Ìýäýýëýë àâàõ õ¿ñýëòÌýäýýëýë àâàõ õ¿ñýëò A request for informationA request for information

Òîâ÷ ìýäýýëýë ºãºõÒîâ÷ ìýäýýëýë ºãºõ A short reportA short report

Îðõèãäñîí ìýäýýëýë ëàâëàõÎðõèãäñîí ìýäýýëýë ëàâëàõ Asking for missing informationAsking for missing information

7. Õóâèéí çàõèäàë7. Õóâèéí çàõèäàë Personal Personal messagesmessages

Òàëàðõàë èëýðõèéëýõÒàëàðõàë èëýðõèéëýõ AppreciationAppreciation

Áàÿð õ¿ðãýõÁàÿð õ¿ðãýõ CongratulationsCongratulations

Ñàéí áà ìóó ìýäýý, òýäãýýðòÑàéí áà ìóó ìýäýý, òýäãýýðò Good and bad news, their repliesGood and bad news, their replies

õàðèó áè÷èõõàðèó áè÷èõ

Beginnings and endingsBeginnings and endings  

The writers know each other well / Informal letter /The writers know each other well / Informal letter /  

Subject: Leadership courseSubject: Leadership course

Hi KimHi Kim

How are you?How are you? It was good to talk yesterday. It was good to talk yesterday.

I’m finalizing the detailsI’m finalizing the details of the Leadership Course and I want to be sure that of the Leadership Course and I want to be sure that everything is correct. Can you check the brochure again before it goes to the printer, everything is correct. Can you check the brochure again before it goes to the printer, especially pages 5-7? Please email me or call me on my mobile if any changes are especially pages 5-7? Please email me or call me on my mobile if any changes are needed.needed.

Best regardsBest regards..

Anders Anders

  

Subject: Re: Leadership course Subject: Re: Leadership course

Anders Anders

Everything looks fine. Everything looks fine. No changes neededNo changes needed. See you next week.. See you next week.

All the best.All the best.

Kim Kim

The writers know each other.The writers know each other.  

Subject: meeting 25 maySubject: meeting 25 may

Dear Ms Novotna Dear Ms Novotna

It was good to meet you at the conference last week. I would like to invite you It was good to meet you at the conference last week. I would like to invite you to visit us on Monday 25 May at 11:15 so that we can continue our to visit us on Monday 25 May at 11:15 so that we can continue our discussions. I hope that you can come.discussions. I hope that you can come.

Yours sincerelyYours sincerely

Piki Gonzales (Mrs.)Piki Gonzales (Mrs.)

Head of personnelHead of personnel

  

Subject: Re: Meeting 25 MaySubject: Re: Meeting 25 May

Dear Mrs GonzalesDear Mrs Gonzales

Thank you for the invitation. Thank you for the invitation. I look forward to meeting youI look forward to meeting you again on 25 May again on 25 May at 11:15 a.m.at 11:15 a.m.

Yours sincerelyYours sincerely

Tarja NovotnaTarja Novotna

The writers do not know each otherThe writers do not know each other

Subject: Insurance policy number RT 4968Subject: Insurance policy number RT 4968

Dear Sir / MadamDear Sir / Madam

I would like to check our insurance cover. We will be shipping new I would like to check our insurance cover. We will be shipping new equipment to our Birmingham office next month. Do we need to change equipment to our Birmingham office next month. Do we need to change our policy or will it be covered?our policy or will it be covered?

Yours faithfullyYours faithfully

Dr Slack ( Senior Manager)Dr Slack ( Senior Manager)

  

British / American differences – British / American differences – Англи / Америк хэлний Англи / Америк хэлний

ялгааялгаа

British American

Hi Kim Hi Kim:Тайлбар: Америкчууд албаны харилцаанд мэндчилгээ үгсийн араас (:) энэхүү тодорхойлох тэмдэгийг хэрэглэдэг. Жишээ нь:Dear Piki: / Dear Sir: or Dear Madam: / To Whom it May Concern:

Yours faithfully Энэ хэллэгийг Америк хэлэнд хэрэглэдэггүй. Үүний оронд Sincerely / Yours truly –г хэрэглэдэг.

finalising finalizing

mobile ( phone) cell(ular) phone

Insurance coverАмерик хэлэнд хэрэглэдэггүй.

Insurance policyАнгли хэлэнд бас хэрэглэдэг.

queries ( Aмерик хэлэнд нэг их хэрэглэдэггүй)

questions( Англи хэлэнд бас хэрэглэдэг)