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INTRODUCTION
As social beings every day we are faced with a situation that requires face to face
with others, ranging from the scope of the local area, national to international. Then
how do ethical when we are confronted in these situations? The answer of course we
have to adjust or adapt existing standard of ethics, whether in speech, appearance,
attitude, and even in amuan eat.
This paper was prepared for students of English in particular, and to readers in
general as instructions or guidelines about public speaking, table manner, and
personality are of course very important to master early because after graduation
from S1, the circumstances in which we must be prepared to speak on public, such as
chairing a meeting, as moderator, speaking, and become an MC, the circumstances in
which we are invited to the banquet of important people, such as officials and
foreign embassies, and the circumstances in which we must maintain the ethics talk,
dress, behave, from how to walk up how to sit and talk will be very frequently found.
The first part of this paper will explain about Table Manner, then the next section
will discuss issues relating to personality, closed with a discussion of public
speaking, such as how to give speeches, and became the moderator and the benefit
learning them.
Semarang, June 28, 2011
Author
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DISCUSSION
A. TABLE MANNERTable Manner plays a very strong working relationship both nationally and
internationally. Many people are ashamed, embarrassed, and branded
unprofessional banquet after the event. This is due to lack of knowledge of good
eating, talking, and about the eating utensils are provided in restaurant
international classmates. In this section, will be discussed all things related to
table manner.
1. Dinner etiquette
In business relationships or everyday life, we would never invite or be invited
to a banquet together. The main purpose of the banquet is to strengthen the social
relationship between those invited and guests either for business or other interests.
With good eating and drinking our way, then someone has can be judged from the
background of social life, education, etc. For that to those who are not used to
follow a formal banquet, this paper is very useful because here will learn a good
way of eating and drinking properly, in accordance with the regulations and
internationally accepted norm.
2. Things to consider before attending Table Manner:
a. Letter of invitation:
- Cover letter and white paper, the color of the letter should be neutral one.
- Part of the paper was given the official logo (a symbol of the state, provincial,
company)
Cover Size + / - 15 cm x 20 cm
Paper size + / - 14.5 cm x 9.5 cm
- Color ink (writing): black, gold
- Time and place of execution
- Clothing must be worn
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- Who should attend
- RSVP (patients who Si'il vous plait) or Please reply as soon as possible.
b. When you receive an invitation
- Confirming the presence of an invite to the party. Usually there is writing in an
invitation RSVP (Respondez S'il vous plait), which means "Please reply soon."
- Arrive on time or a moment of time but not earlier invitation.
- Wear clothing in accordance with the requirements stated in the invitation, for a
formal event to use a jacket / evening dress or a long-sleeve batik shirt / kebaya
- Appointed host hands in front of the entrance room.
- Introduce your partner if necessary, and mingled with other invitees.
- Before the banquet, there is usually a Cocktail Party where snacks and beverages
served.
- Ask for drinks are available and do not ask for a drink that does not exist, but not
tea or coffee because it will be served after the meal.
c. Attitude is running:
- We walk the body must be kept upright and orderly steps
- Do not drag feet to make noise
- Walking up the stairs, he took a position in front but when the woman down stairs
then walk in front of
- Entering the elevator, women are welcome in advance, as well as exit
- Walking into a room, if no Door Man then a man should be able to open the doors
for women
d. Posture:
- A man will not sit to wait for first
- A man pulled out a chair for his female partner
- Arrange your seating to be comfortable
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- Body position when sitting is a forward-facing upright and not bent
- At mealtimes, both elbows against the body
- Position in the normal state
- Chairs do not get too close to the dinner table.
- Hands should not be folded on the table, but put it in her lap.
- Sturdy and upright body position.
- Feet do not intersect / folded or extended in the future.
- When sitting, do not glance to the left and right.
e. Attitude speaks:
In our banquet instead encouraged to speak with guests who are near us or one table,
it is necessary to consider the following matters huh:
- Avoid talking when there is food in the mouth
- Avoid talking with excessive hand gestures especially while holding cutlery
- Avoid talking while pointing to the direction of the person or another table in order
to avoid misunderstanding
- Avoid interrupting others
- Do not expose to dominate talks
- Avoid talking too fast or weak voice- Avoid excessive attitude when speaking
f. Smoking in the banquet:
- If you want to smoke should be done after the main course was served
- Ask permission to the person sitting next to you
- Consider whether the subjects are allowed to smoke or not
- Do not dispose of cigarette ashes into the food dishes
- Do not leave burning cigarettes on the table even though in the ashtray
- Do not smoke cigarettes on a person
3. Good way to use eating utensils:
a. Guest Napkin
- Once you are seated and dinner was to begin, then open the table napkin carefully
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and place it on your lap
- Napkins meal is used to wipe the lip when there are food remnants left by the
napkin is clipped with the middle finger and index finger
- Each time out is used for wiping must be returned back to the fold
- Napkins eating well as a symbol / sign when you leave the room but still come
back
b. How to use eating utensils
- Begin with the equipment and then into the outer.
- Then the next equipment.
- Appliances near the center piece / show plate for main meals.
- For dessert (dessert), usually placed at the top.
- Glasses are to the right of the knife
- The plate of bread are on the left or above the outermost fork
c. Water cablet
- Glass-legged with the body as a whole held the glass but by way of slipping it in
between your middle finger and index finger
- Use a glass to drink using your right hand
- Use glass in accordance with its function
- Ask for additional water to the officer if your glass is empty
- Dinner spoon, soup spoon
- Spoon held between thumb and forefinger with the middle finger to help hold
- When used for soup dish, a spoon is used without using a fork
- To take a soup dish, use a soup spoon with his right hand
- To take a kind of soup liquid, use of the side to put food into your mouth
- To take existing content type of soup, use a soup spoon from the front to put food
into your mouth
d. How do I use a knife and fork
- The blade should be straight. Use your index finger as a suppressor knife, middle
finger and thumb as the blade clamp.
- Position the fork tilt facing inwards, as a suppressor index finger, middle finger and
thumb as a fork brace.
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- If you are including people who use your left hand (left Handed) cutleries then the
whole structure must be moved before the banquet begins.
e. How do I eat bread
- Take the bread by using the right hand, then torn into small pieces each time you
will eat it.
- Do not divide your bread with a knife because a knife is used only for spreading
butter only
- Take the butter using a butter knife, then dab on a little bread that was cut earlier.
- If the butter dish was served with butter, take the butter with a spoon to move it to
your bread plate.
- Bread can be eaten with salad or soup.
- When the bread has run out, do not ask again.
f. How do I eat appertizer
- Generally use a dessert plate appetizer was served.
- Appetizer eaten with a fork (dessert fork) and a knife (knife dessert)
- For a software appetizers like terrine or croquet, use only a fork only.
- For Appetizer who serve snail (snail) intact then use the fork and snail snail tong
- Appetizer When using meat or vegetables that are too long, you can cut it with a
knife (knife dessert)
g. How do I eat salad
- Usually served salad using salad bowls (salad bowl) or a plate of salad (a salad
plate).
- Salad eaten with a fork (dessert fork)
- When using a lettuce salad or vegetables too long, you can cut it with a knife (knife
dessert)
- When you split a salad sauce, the sauce / dressing can be poured into a salad, but do
not stir the salad with salad dressing in bowl / plate.
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h. How to eat pasta (noodles and the like)
- For use pasta dinner and the dinner fork spoon
- Dinner spoon placed on the left and the dinner fork on the right.
- Dinner fork is used to fetch or roll the pasta and spoon is only used to rotate the
pasta.
- For the pasta like canelloni or meat lasagna or using such a large size of lobster
spaghetti can be cut using a knife (knife Dinner)
i. How do I eat risoto (Rice)
- For use Risoto or Rice Pilaf Dinner dinner spoon and fork right hand on the left.
- Risoto can be served in a dinner plate or pasta bowl.
- Sendoklah risoto from the front or the side towards the middle.
- Hold a spoon by using the back of the dinner fork.
- Use a spoon movement from the left side, right and front to stay Risoto collected in
the middle of the plate.
j. How to eat fish (fish)
- To the meat Fish (Fish Fillet), use the Fish Dinner Fork and knife.
- For whole fish (whole fish) and use the Fish Fork Fish Knife.
- Use a knife Fish by fish scooped from the front of the blade backwards with a tilttowards the fish bones.
- Fish knife is not used for cutting meat fish such as tuna steak, salmon steak, etc.
- Fish Fork on the left and Dinner / Fish knife on the right.
- Tap the fork towards the Fish (not pierced), a new cut with a knife.
k. How do I eat meat
- For meat (Poultry, Beef, Lamb, Pork) use the Dinner Fork and dinner knife.
Dinner Fork Dinner knife on the left and right nostrils.- Tap the fork toward the meat (not punctured), the new cut with a knife.
- Cut the meat section of the far left (at fork) and eat with a fork.
- Cut the meat every time you eat it and do not cut all the new meat to eat.
- Use a fork to pick up potatoes and vegetables.
l. How to eat cheese
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- Cheese (mozzarella) is usually served after the main meal (main course) and before
dessert
- Cheese is generally served with crackers, grapes or dried fruit and nuts
- Cheese eaten with cheese fork
- Grapes, Nuts and dried fruit or crackers eaten by hand
m. How to eat desserts
- Dessert (dessert), usually served after the main meal (main course) or cheese.
- Food can cover various types, among others:
- Cake using the dessert fork
- Pudding using a tea spoon
- Fruits use a knife and dessert fork dessert
- Ice cream using ice cream spoon
n. How do I drink coffee / Tea
- Coffee or Tea is the series finale of the meal.
- Coffee can be served with milk or cream
- Tea was served with a lemon
- For the French way of coffee or tea served with chocolate praline with biscoti while
Italy and England with a biscuit.
- If you want to add sugar into the cup while stirring with a clockwise rotation
direction, avoid collision with the edge of the cup spoon so as not to hear the clatter
of voices.
- Do not drink coffee / tea with a spoon especially through the saucer
o. How to drink wine
- White wine was served along with the white meat (white meat like fish and
chicken)
- Red wine was served with the Red Meat (red meat such as Beef and Lamb)
- Rose Wine was served with the meat pink (pink meat like Pork and Canard)
- Sparkling Wine or Champagne can be drunk with any food type.
- Drink a little wine while you eat meat only for balancing the taste and not a thirst
relievers.
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- Avoid spending all wines in the glass before you finish eating, because the waiter
will automatically fill your glass.
B. PERSONALITY
Personality is referred to in this paper is the basic attitude and appearance should
we have when we are confronted in a state of semi-formal to formal. Why is it
important to master personality? Because in certain circumstances (semi-formal,
formal) there is etiquette that if ignored, will create the impression that we are
not included among those professionals, will give the impression that we are not
polite, did not know the ethics, even going to embarrass ourselves.
Then what should we understand and know in this personality?
1. First Impression Analysis:
a. Appearance
b. Voice
c. Body language
First Impression Analysis impression here is about what other people caught
the first time from us. Both in terms of appearance, voice, and body language
is affecting how people view about us.
2. Self-image elements:
a. Appearance
b. Body language
c. Voice
d. Communication arts
Self-image is anything that reflects how we actually personality. It can be
seen from the way we look, how we behave, or steadiness in fine voice, and
how we respond to the conversation of others.
3. Appearance:
a. Cleaning the face / hair / body
b. Clothing and solid color matching
c. Accessories
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d. Formal / informal
e. Be simple, be natural
f. Customize with culture
Assessment of the appearance of cleanliness we halted to face adjustments to
the culture as mentioned above is a very important thing that we must pay
attention, because it affects the comfort of people who interact with us. When
we wear dark pants, shirts that we use should also be dark, so vice versa. In
addition, we must remember about the existing culture, where do we come
from, where we are, and in what event we were at that time. We should not
tarnish the image of a culture that has become characteristic of our nation.
After that, we must try to be reasonable or natural, do not look nervous, stiff,
or awkward positions. Make yourself as relax as possible.
4. Body Language
a. Posture
b. Eye contact
c. Facial expression
d. Space and territory touch
Posture reflects our preparedness and discipline ourselves. Posture that is
both sturdy posture, not bent. Eye contact is polite eye contact from the nose
upwards. Facial expressions that we must show is a quiet, not rigid, and did
not smile too broadly. Regarding the touch region of space is very important.
That touch is meant here is a handshake, nothing more. For the familiar, are
allowed to kiss on the cheek while shaking hands.
5. Professional Conduct
a. Being
b. Professional competence
c. Could cope with the ME's
d. Careful and prudent
e. Tolerate the taste and sensitive
f. Appropriately in giving a decision
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g. Full respect and courtesy
When those five aspects above has been mastered, then the self-image is
reflected in us as professional people, ready for a career, ready to interact
with anyone, ready to face the globalization era.
C. PUBLIC SPEAKING
It is incomplete after we study the personality and table manner, if we
do not understand how to speak in public or commonly known as public
speaking. This section will discuss how we speak in public within the scope
of business, meetings, and events both formal and informal.
a. Procedures for giving speeches
The speech, quite different from the presentation. Speech, was more
formal than a presentation. But both - speeches and presentations - are part of
the communication. Communication, not necessarily a speech or
presentation. Speeches or presentations, must be communication.
ADDRESS WHAT IS THAT?
Speech is the expression of an idea / ideas, presentation of information to
raise awareness of listeners, in order to deepening and follow-up.
Organizing a speech is like building a bridge. There's entrance, bridges and
roads out of range.
Restructure FEELING HOW?
If we feel that speech is a difficult job we do and make us helpless, begin
with feeling:
Forget that we're going speeches
Think of it as if it:
o We believe
o We know
o We care about, and
o You notice everything
EARLY APPEARANCE
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Before approaching the podium, calm yourself, and give opportunity to the
audience
to pay attention to us.
Synthesize ourselves with the speech material. Do not let only your mouth
do the
talking, but we try to go talk to the entire body.
The speech will take place by itself.
Speak louder than usual, but do not yell and do not be too quick.
WHAT WE WANT?
To become a memorable speaker.
Perform preparation.
Ability to use body language to the optimum.
Become a speaker capable of standing upright with sturdy front of the
audience.
Able to end the speech with a compelling way.
BECOME THE SPEAKER remembered
Be yourself. Do not ever want to be somebody else.
Be confident. Ikhlas do it, by trying to perform optimally.
In this case, as the speaker must have a strong mentality.
PREPARATION PARBOILED
Provide a special time to prepare themselves before they appear. Especially
for those
who are beginners.
Conduct training, exercises and training. After reading the script over and
over again
- can be ten or fifteen times until we are familiar with the structure and
meaning of the
speech - say next. Not reading. As if we had performed in public.
PREPARATION FORMAT AND CONTENT
What should I say?
o Write down everything, do anything.
What needs to be heard by the audience?
o Clarification by organizers and if possible directly to the listener.
What needs to be remembered by them?
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o The main message should not be forgotten.
o Tell
what shall we say, say and tell them what we have said.
ADDRESS STRUCTURE
Opening.
o Short and simple, such as a theme.
Reasons why the need to be heard
Enchantment
o Brief description of the theme
Content
o The essence of the speech. As much as possible concise and easily
understood. Try
not to deviate from the theme
Summary
Closing
o Represent conclusions about what should be remembered by the listener.
Write down the MAIN THEME AS AN OPTION
Use short sentences to pack all important message.
Use multiple repetitions. Do not hesitate to do it.
Generate attention with shock and surprise.
Insert humor, to lighten the message.
Think of all the listeners know as much as we know.
Avoid things that cause a question mark.
USING THE BODY LANGUAGE
The body speaks more subtle than the words.
Make your body language to support speech that we are doing.
Avoid body language that do not support, for example:
o scratching body
o Enjoys fix accessories
o Like the clothes he wore corrected
Stand up straight, before the listener ROBUST
If we can do it, surely everyone will listen to our words seriously.
Do not engage in odd movements.
At a speech on a particular part, say with full confidence.
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Distributes weight is carried by the neck and shoulder, toward the body.
Distributes
heavy upper arms channeled into the hands and fingers.
Do it with full consciousness.
PRESENTATION OF SUCCESS
VERBAL - 7%
o Not as easy as one might imagine
o verbal language, the main means of communication
Vocal - 38%
o Anatomy of said instruments played
o The sound can be shaped through practice
o The quality, rhythm, clarity, strong / weak, the velocity and pressure
o The first impression is influenced sound speaker
VISUAL - 55%
o Facial expressions (fear, anger, sadness, etc.)
o gaze, what she thought / felt someone
PHYSICAL APPEARANCE
The attitude of the body should be interesting. Encourage safe, because the
position
of the body - mainly the head, leg and shoulder posture is central.
Movement, do not be excessive.
Movement cues, try a natural.
Eye contact is necessary, because the eyes have a million meanings.
Facial expressions, an essential role in conveying emotion.
personal appearances, greatly affect audience responses. Including how to
dress.
The sound may affect the ability to understand the interests of audiences.
We
recommend that hard, but not shout.
SPECIAL TIP FOR THE ADDRESS IN BLOCK saturation
Be efficient and effective
Master the material
Ready to physical (eg: health, clothes)
Ready to mental illness (eg, confident)
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Make eye contact and use body language
Make p idato as a fun thing
Do not be rigid
Make handouts for the entire audience
END ADDRESS BY compelling
Before ending his speech, pausing. Silence, shut up a minute. Let your
silence.
All of our attention. Waiting with a confused facial expression.
Once all the attention focused on us, continue the speech.
Next, take exit to conclude our speech.
God willing, we ended the speech with great charm.
CONCLUSION
Speech is successful if:
The fulfillment of the elements / components of the speech.
After the speeches took place, s asaran understand, understand the message and
ultimately
change attitudes and behavior in accordance with the purpose of communication.
In a speech and communication, the important "how" it.
Speech as part of the k omunikasi have to be careful, because the effect (negative)
is
difficult to remove.
b. The procedure to a moderator
Moderator in an oral presentation was important enough even to be the
second person in a presentation ... Even my own current opinion of whether or not
the course of a presentation followed by discussion depends on the settings of the
moderator .... Start from ngatur time presentations, question and answer time, and
attract at least a presentation .... Therefore, between the presenters and moderators
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must establish communication as much as possible first before starting the course of
discussions in order to design the scenario presentation ... and now moderator of
discussions and presentations should also help each other .... Nevertheless moderator
must remain faithful to the people pakemnya The second in a presentation .... so that
the moderator in this case will not be issuing a statement that contrary to the
presenters let alone to impose the presenter ... .. because it's a presentation of the
presenter is the main actor ....
There is some sequence of steps to be performed in a moderator of the
presentation, namely: 1) Opening Ceremony; 2) Welcome Speech at the Participant;
3) A brief description of the background and purpose of the presentation; 4)
Introduction and Theme Presentation renderer; 5) The timing and mechanism
frequently asked questions; 6) Invited speaker presentation; 7) Summary
presentation of the general core renderer; Inviting the audience to ask questions; 9)
thanks to the presenters and listeners; 10) Moderator to close presentation
Opening
Moderator's first task is to open the presentation, discussion, seminars,
workshops. As an example I present the opening sentence as follows:
Good Morning .... Ass. Wr. Wb ... ..
Fine gentlemen and ladies, let's open meeting this morning with the first say
grace of
Almighty God ... .. kehadlirat
Participant Welcome Speech
The following tasks are to welcome the participants. Here the participants
to attempt to get a nice impression of the presentation ceremony at the
same time a bit to give the impression that you are a good moderator.
Sample sentence is
Welcome to the young executives who attended the show an interesting
discussion of this and implemented in the building that is also exclusive,
ie .. ...
A brief description of the background and purpose of the presentation
Encourage participants to feel attracted to the material presentation by
telling the background and purpose of the presentation. Here, the
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moderator should try to topics that are presented as if it is necessary,
up to date as well as close to daily life of participants. Sample
sentence is
This interesting discussion was motivated by the existence of our
concerns on ... ... .. Therefore, our discussion today will aim to ... ..
Introduction of presenters and Theme Presentation
In introducing the presenter, will manage to get listeners to feel
confident with the quality and capabilities of the speaker,
primarily the feasibility of competence in relation to the papers to
be served. Sample sentence is ....
To enliven discussion, we intentionally invite an expert ... ....
Name ... .... He was born in ... .... Once he assumed the position is
... .. And today he was ready with his paper entitled ... ... ... ... ..
To expedite activities presentation this time, I (name modertor)
will attempt to guide the program through to completion ....
The timing and mechanism of frequently asked questions
Preset time includes the time the presentation and question and
answer session settings, including the allocation of time and
number of sessions will be planned. Examples:
So that our discussion went well, the latter will be invited to
present a paper during ... .. minutes. While to our question and
answer session will give time for ... ... minutes, after Dad ... ....
Present the paper.
Invited speaker presentation
For example .... I'll let our experts, the paper presents Mr ... .. ... ...
General summary of the presentation core renderer
Summary of presentations you may often see on television is at
the end of activity ... but there are special benefits if moderators
convey conclusions after presenting a paper presenter, namely to
attract participants for providing the question ... especially if
presenternya monotonous, too text book or generally less well in
showing paper. Example sentences are as follows.
This is an interesting dish of the dish had Dad ... ... I am sure will
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stimulate us to think the importance of ... ... The way out is
offered among others ...
Invite listeners to ask questions
Better if the question and answer session was divided into several sessions with
one session a maximum of three pen. Examples:
To clarify the paper has been presented, we invite Dad and Mom for giving
questions. For the first opportunity, we will open the first term with three
asker ... .. Please Dad - Mothers to name and home institution before you
begin to ask ... .. well ask that question given a short, right on target. We
were invited ... ..
Thanks to the presenters and listeners:
Convey a friendly, sincere and full of smile. Example: ....
Thank you for you ... .. who has been willing to share his experience on the
show a little discussion today ... .. My gratitude also goes to all attendees,
especially for active participation during the discussions going on ....
Moderator to close presentation:
Cover with a spirited speech or sentences that are pitched optimistic for
solvingproblems that have been discussed. For example ....
We close our discussion today with a greeting I hope Indonesia will continue
forward
... .. and clapping for us all ... ...
D. BENEFIT PRACTICING TABLE MANNER AND SEMINAR IN
ENGLISH FOR BUSINESS CLASS
There is all kind of poems and memory joggers to remember what are good
manners. For instance is Like a ship sailing out to see, I spoon my soup away
from me. It is true that to be a good and exciting personality we supposed to
learn the attitude well. Nowadays, not only company needs a smart employer but
also a good personality one.
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Our way treat the others, our speaking, dining attitude are represented about
ourselves. The others can see what really we are by our manner and attitude.
Moreover, people judge us from the first time by them too. So, it is absolutely
important to learn that kinds of practices such as Table Manner, Personality and
Public Speaking Seminar to polish our character and attitude, then we ready to
face and compete in global area.
Learning English for Business is such important subject that adds our
knowledge about international matter, especially in business nowadays. We can
get many information and knowledge in the usage of English in business era. We
learn about etiquette from one country to others how they deal with business
matter. It is interesting enough to know the others country norm in business, how
should we do or dont in our business partner, how to make a good application
letter, how to make a good presentation etc.
I believe that his knowledge will useful for us to compete with others in our
future. It is also a point plus for us to take in table manner practice that make us
feel comfortable if we have it again.
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CLOSING
A.ConclusionGiven that we are social beings who always interact with others, especially in
business or employment, it is important to know, understand, and master anything
that relates to personality, table manner, and public speaking in order to make
ourselves professional and civilized ones.
B. Suggestions
In this globalization era, not only intellectual was important, but the ability,
personality, or skills related to self personality such as personality, table manner, and
public speaking is affecting the assessment of people against us. This is where
people will know that we are professionals, have self-discipline, good attitude, or
not. For this reason, we should prepare as early as possible so as not to be excluded
from the scope of association in national or international.