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BI: Reinforcing steel in stories

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Presentation by Vladimir Videnovic of Oracle sharing the story of New York's efforts for sharing performance data at the 2011 actKM Conference in Melbourne.

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Page 1: BI: Reinforcing steel in stories

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Page 2: BI: Reinforcing steel in stories

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New York City Citywide Reporting Story

Page 3: BI: Reinforcing steel in stories

New York City

5

790

1524

1664

boroughs (Bronx, Brooklyn, Manhattan, Queens and Staten Island)

km2

year of European discovery by Giovanni da Verrazzano, a Florentine explorer

year when city was named “New York” (previously "Nieuw Amsterdam")

Page 4: BI: Reinforcing steel in stories

New York City

8,175,133

293,903

60

44

New York City population (2010 census)

NYC government employees

NYC budget (Billion USD)

Number of NYC government agencies

4,000 Number of performance measures used by NYC government

Page 5: BI: Reinforcing steel in stories

8,175,133

293,903

60

44

4,000

5

790

1524

1664

Page 6: BI: Reinforcing steel in stories

Michael Rubens Bloomberg Mayor of New York City

Page 7: BI: Reinforcing steel in stories

New York City Before Mayor Bloomberg

Before

• Unable to clearly identify areas of need for it’s rate payers

• Unable to make strategic decisions

• Lack of customer service to city rate payers

• Dependency on scarce specialist skills

Page 8: BI: Reinforcing steel in stories

"Mother of All Accountability Tools" –

First Announced in State of the City gives New Yorkers Access to

Constantly-Updated Performance Data from City Agencies

Page 9: BI: Reinforcing steel in stories
Page 10: BI: Reinforcing steel in stories
Page 11: BI: Reinforcing steel in stories
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New York City Reporting

Before

• Unable to clearly identify areas of need for it’s rate payers

• Unable to make strategic decisions

• Lack of customer service to city rate payers

• Dependency on scarce specialist skills

With Oracle Business Intelligence

• Represents data from 44 city agencies in an easy to use format highlighting areas of service

• 3,000 performance measures for tracking of city services

• Web-based CPR now available to all rate payers

• Improved Long term strategic planning

http://www.nyc.gov

Page 13: BI: Reinforcing steel in stories
Page 14: BI: Reinforcing steel in stories

Oracle