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ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACEINTRODUCTIONINTRODUCTION

Work Ethics:Work Ethics: A group of moral principles, A group of moral principles,

standards of behavior, or set of standards of behavior, or set of values regarding proper conduct in values regarding proper conduct in the workplacethe workplace

What is Work What is Work Ethic?Ethic?

The Definition:a standard of conduct and values for job performance

Expectations Expectations for Employeesfor Employees

What are the traits of a winning employee:

What does an employer want?

Top 10 Work EthicsTop 10 Work Ethics Attendance

Character

Team Work

Appearance

Attitude

Productivity

Organizational Skills

Communication

Cooperation

Respect

Be On TIME … Don’t Be ABSENT!!

Limit AbsencesBe at work every day possiblePlan your absencesDon’t abuse leave time

Traits of a Winning Traits of a Winning EmployeeEmployee

Come to work on timeBe punctual every day

Honest … Dependable … Loyal

Be honest“Honesty is the single most important

factor having a direct bearing on the final success of an individual, corporation, or product.” Ed McMahon


Be dependableComplete assigned tasks

correctly and promptly

Be willing to learn Look to improve your skills

Be loyal Speak positively about the company


Working toward a goal requirescooperation and respect


Leadership abilitiesThe ability to be led and/or to

become the leader

Be a team playerThe ability to get along with

others – including those you don’t necessarily like

Be a contributing memberThe ability to carry your own weight and help others who

are struggling


Accept compromiseRecognize when to speak up

with an idea and when to compromise by blend ideas together

Clothing … Hygiene … Manners

Traits of a Winning Traits of a Winning EmployeeEmployee Dress Appropriately

Dress for Success!Set your best foot forward

Personal hygiene

Good manners• Hand shake• Demeanor• Eye contact


Remember that the first impression of who you are

can last a lifetime

Be Positive! … You Can Do It!!

Have a good attitudeListen to suggestionsBe positive


Accept responsibility for ones work

If you make a mistake, admit it

Make Good Use of Your Time

Do the work correctly Quality and timeliness are prized


Get along with co-workersCooperation is the key to productivity

Take pride in your workDo things the best you know

how


Help out whenever askedDo “extras” without being

asked

The to getting your task done on time KEY

Make an effort to improveLearn ways to better yourself


Time ManagementUtilize time and resources to

getthe most out of both

Written … Verbal … Visual

Written CommunicationsBeing able to correctly writereports and memos


Verbal Communications Being able to communicate

one on one or to a group

Working Together to Achieve More

Follow company rules and policies

Learn and follow expectations


Get along with co-workersCooperation is the key to productivity

Appreciate privileges and don’t abuse them

Privileges are favors and benefits

Be sensitive to Racial andCultural Difference

Work hardWork to the best of your ability


Carry out ordersDo what’s asked the first time

Show respect Accept and acknowledge an

individuals talents and knowledge

Why People Lose Why People Lose Their Jobs:Their Jobs: They get laid off

Job loss not their fault

They get firedJob lost because of their

actions

Common Reasons Common Reasons Why Employees are Why Employees are

FiredFired

Reasons the Law upholds as “just cause”

for firing

Reasons Employees are Reasons Employees are FiredFired

AttendanceAttendance Being late or absent from work

Shows lack of responsibilityCan hinder productivity


CharacterCharacter

Abusing drugs or alcoholCan create health/safety issues

Being dishonestTrust, once lost, is hard to

regain Being unreliableDependability is an employee

asset


Team WorkTeam Work Bossing others aroundGiving orders is the boss’s job

Not carrying your weightNot doing your part – relying on others to do your job for you


AppearanceAppearance Dress CodeThis can be a safety issue as well

as a disregard for rules

Remember that you are a representative of your

company how you dress and act can reflect on the

company.


AttitudeAttitude Being troublemakersStirring up dissent among

othersCausing arguments and

problemsBeing rude and using abusive language

Inappropriate behavior is inexcusable


ProductivityProductivityFailing to do the task properly

Costly errors hurt business

Being carelessCan lead to accidents/profit loss

Being lazyIt’s a form of theft


Organizational SkillsOrganizational Skills Loosing Tools & Materials

Unable to locate things Lack of Time Management

Not meeting deadlines Unprepared

Not ready for meetings or presentations


CommunicationCommunication Failure to communicate

(written and/or verbal)• Unable to properly express ones thoughts and ideas • Unable to interpret instructions and directions


CooperationCooperation Not getting along with others

Co-workers, boss, and/or customers Failing to follow rules and policies

Not following instructions“Doing your own thing”


RespectRespect Being disrespectful

Argumentative and confrontational Making fun of, harassing, or discriminating against others

This could also land in court!

Being dissatisfied all the time

You agreed to the work/pay/hours

Reasons Employees are Reasons Employees are FiredFiredOtherOther

Theft Incompetence

Lack of ability to perform assigned tasks

Correct your faults, move forward Don’t repeat your mistakes, learn from them Think positively about your next job

Positive Actions to Positive Actions to Take if You’re Take if You’re

FiredFired

ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACE

Relationships at Relationships at WorkWork

Management/owner toward Management/owner toward client/customerclient/customer

Management/owner toward Management/owner toward employeesemployees

Employee toward Employer, Co-Employee toward Employer, Co-workers, Customersworkers, Customers

Relationships at WorkRelationships at Work


Business AbuseBusiness Abuse Any :Any : illegalillegal unethicalunethical irresponsible Act done irresponsible Act done

against an Employeragainst an Employer


Results of Business Results of Business AbuseAbuse

Higher prices Higher prices Business FailureBusiness Failure Fewer JobsFewer Jobs Unpleasant Working Unpleasant Working

ConditionsConditions

ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACEA. Examples of Business A. Examples of Business

AbuseAbuse StealingStealing MerchandiseMerchandise MoneyMoney * Shoplift *Kickback* Shoplift *Kickback * Conflict of Interest* Conflict of Interest * Unauthorized Discounts* Unauthorized Discounts TimeTime


A. Examples of Business A. Examples of Business Abuse (Continued)Abuse (Continued)

VandalismVandalism Falsify RecordsFalsify Records Break ConfidentialityBreak Confidentiality Ignore Safety RulesIgnore Safety Rules Misrepresent MerchandiseMisrepresent Merchandise


A. Examples of Business A. Examples of Business Abuse (Continued)Abuse (Continued)

Poor Client ServicePoor Client Service Irresponsible BehaviorIrresponsible Behavior AddictionsAddictions * * drugsdrugs * alcohol* alcohol * tobacco* tobacco


A. Examples of A. Examples of Business Abuse Business Abuse (Continued)(Continued)

GossipGossip * * Causes poor work Causes poor work

environment (morale)environment (morale) * Lowers Productivity* Lowers Productivity


1111 Harassment of Co-wks or Harassment of Co-wks or ClientsClients

**Unwelcome sexual Unwelcome sexual advancesadvances

* Compliance as condition of * Compliance as condition of employmentemployment

* Interferes w/ wk performance * Interferes w/ wk performance through intimidationthrough intimidation


How Do We Rationalize How Do We Rationalize Business Abuse?Business Abuse?

Everybody does itEverybody does it The co. won’t miss itThe co. won’t miss it The co. overchargesThe co. overcharges I’m not paid enoughI’m not paid enough The co. doesn’t deserve my The co. doesn’t deserve my

loyaltyloyalty


C. How Employers C. How Employers Respond to Business Respond to Business AbuseAbuse

Increase SecurityIncrease Security * * loss prevention mgmt.loss prevention mgmt. * surveillance* surveillance * Networks/Helplines* Networks/Helplines * threats of prosecution* threats of prosecution


C. How Employers C. How Employers Respond to Business Respond to Business Abuse (Continued)Abuse (Continued)

Increase Employee LoyaltyIncrease Employee Loyalty * * fair wages & benefitsfair wages & benefits * fair/consistent treatment* fair/consistent treatment * recognition for good wk* recognition for good wk * foster family climate* foster family climate


D. As Employees, D. As Employees, What Are Our What Are Our Choices?Choices?

Ignore Business AbuseIgnore Business Abuse Rationalize it awayRationalize it away Speak UpSpeak Up Discuss to Clarify IssuesDiscuss to Clarify Issues Blow the Whistle!Blow the Whistle!

ETHICS IN THE WORKPLACEETHICS IN THE WORKPLACEE. If You’re Unsure - E. If You’re Unsure -

Before You Act -- ASK:Before You Act -- ASK: Is this legal?Is this legal? Is it against co. policy?Is it against co. policy? Could the action cause loss or Could the action cause loss or

harm to anyone?harm to anyone? If everyone I knew saw me, If everyone I knew saw me,

would I feel uncomfortable?would I feel uncomfortable?