Jc.S.Selvakumar

JCI Madras Marina

Be

BETTER

What needs to be Better?

Government

Politicians

Education

Policies

Leaders

ReformersLaw makers

Did we think of Better People

Why do I need “ME” to be a Better “ME”?

“Everyone thinks of changing the world but no one thinks of changing himself” - Leo Tolstoy

Better Individual

Better Family

Better Society

Better Country

Better World

Recipe for Better Individual

B E T T E RRELATIONSHIP

B E T T E RPEOPLE

B E T T E RCOMMUNICATION

What is Communication?

• Communication is sending or receiving ideas,

thoughts or feelings from one person to one or

more persons in such a way that, the person

receiving it understands it in the same way the

sender wants him/her to understand.

SENDERSENDER MESSAGEMESSAGE CHANNELCHANNEL RECEIVERRECEIVER

Context

FEEDBACK

The Communication ProcessThe person initiating the communication, or broadcasting the message.

The specific set of words, gestures and images that the sender uses to convey what he or she wants to say.

The channel through which the message moves.

Receivers (or the audience for the message) - from whom the receiver often expects a response.

The response from the receiver to the sender.

Types of Communication

Verbal

Communication

Non - Verbal

Communication

Intrapersonal

Interpersonal

Small Group

Mass Media

Inter cultural

Body Language

Sign Language

Symbols - Group

Communication @ Work

The way to improve workplace communication

Be Clear.

Get to the Point.

Be Personal.

Listen.

Think Before You Speak.

Be Optimistic.

@ work Distrust

Power struggles

Stereotyping

Defensiveness

Cultural differences

Hesitation to be candid

Communication @

Listen.

Be Empathetic.

Respect the individual.

Admit Mistakes

Use “I” messages

Work towards Win-Win.

Never use intimidating techniques.

Do not link Past incidents.

Do not stonewall.

Do not inherit unhealthy habits from parents.

Things to

Better Individual

B E T T E RRELATIONSHIP

B E T T E RPEOPLE

B E T T E RCOMMUNICATION