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Reasons to integrate CRM and ERP6
Streamlined processes, improved productivity, and scaling up of your business—these are some of the compelling reasons to integrate your ERP and CRM software systems.
Why integrate ERP and CRM?
But let’s delve deeper and look in detail at 6 key benefits of this integration.
1. Consolidated Sales ProcessA well implemented and integrated CRM and ERP system helps you avoid the overlapping of your inside sales and distributor sale.
2. A complete view of your customerThese system integrations provide complete visibility into your customers’ needs, habits, buying patterns, order and transaction history and preferences.
3. Improved forecasting and visibilityAvoid Duplicate Entries
Save an employee’s time
Get accurate insight
4. Streamline Business ProcessWorkflow management
Address end-to-end business processes
Optimize administration costs
5. Better access to important InformationWith an integrated ERP and CRM system, no employee should ever have to juggle data and important information; they should always be accessible to him.
6. Improved Task Management
Prioritize tasks
Review completion of tasks
Clearly demarcate responsibilities
Automate monitoring tasks
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Have queries about the possibilities of CRM solutions?
Suyati provides marketing technology and integration services for companies that wish to combine the best of breed solutions and create a unified approach to customer acquisition. This unified digital marketing approach requires system integration between various CMS and CRM platforms, and a slew of eCommerce, Marketing Automation, Social Media Listening, email and social marketing, and customer service systems. Our specialized knowledge in Salesforce, open source and .Net based systems enables us to build effective custom integrated solutions for our clients.