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Six different models on how to work in change processes: 1. Appreciative Inquiry (Cooperrider/Whitney 2. Grief Cycle (Kuebler-Ross) 3. Kotters' Change Model 4. The Change Journey (HUMAP) 5. CFAN's Cyclical Model 6. Theory U (Otto Scharmer)
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Change Model 1: The 4-D Process of Appreciative Inquiry
Change Model 2: The Kuebler-Ross Model of Change
Time
Emotion Shock
Denial
Anger
Bargain
Depression
Acceptance
:: Change Needs Engagement ::Change Model 3: John Kotter’s Change Model
1. Establish a sense of urgency
2. Create a coalition
3. Develop a clear vision
4. Share the vision
8. Secure short-term wins
7. Consolidate and keep moving
6. Anchor the change
5. Empower people to clear obstacles
AB
C
?
D
1. Preparation:
-Getting prepared for change journey: known and unknown-Exploring & understanding reasons and alternatives -finding common mind set: balance between top-down & bottom-up-Choosing change models-Finding right partners-Agreeing the rules and principles-Making first plans-Discovering change forums
2. Starting the change journey:-Getting everybody involved and engaged by joint planning,-Understanding A to B journey-First moves & actions towards the goal
3. Living the change journey: -Living the new
reality -Using strengths -Solving problems measuring and changing the change-Becoming aware what works and what doesn’t
4. Creating skills for working in constant change: -Learning from the experience,-Developing new skills, -Being prepared for future changes,-Being able to chnage things fast
Change Model 4: The Change Journey (HUMAP)
Change Model 5: Cyclical Process Framework (CFAN)
Check-In Build trust
among diverse stakeholders
Analyse Understand needs,
processes & structures and
foresee resistance
Facilitate Apply tools that initiate
change processes
EnvisionDevelop a sense of
a better future for all
Review Design new structures,
processesand procedures
ExperimentInitiate and
support communities of practice
NurtureEstablish a framework that
sustains the change
Monitor & Communicate
Make the change visible to all
Coach and MentorHelp individuals to
master change
Change at Change at System LevelSystem Level
Change at Team & Change at Team & Individual LevelsIndividual Levels
GoalsExploring and creating
meaning
CelebrateHighlight
achievements and honour champions
Change Model 6: Theory U (Otto Scharmer)
suspending
redirecting
letting go
Seeingwith fresh eyes
Sensing from the field
Prototyping the new by linking head, heart, hand
Crystallizing vision and intention
embodying
enacting
letting come
Presencing connecting to Source
Downloadingpast patterns
Performing by operating from the whole
VoFOpen Will
VoCOpen Heart
VoJOpen Mind