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402 South Hope Ave. Santa Barbara, CA 93105 (805) 682-2000 www.sbautogroup.com Jaguar and Land Rover Ranked In The Top 5

Jaguar and Land Rover Ranked in The Top 5

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Page 1: Jaguar and Land Rover Ranked in The Top 5

402 South Hope Ave. Santa Barbara, CA 93105 (805) 682-2000 www.sbautogroup.com

Jaguar and Land Rover Ranked In The Top 5

Page 2: Jaguar and Land Rover Ranked in The Top 5

402 South Hope Ave. Santa Barbara, CA 93105 (805) 682 - 2000 www.sbautogroup.com

J.D. Power

Santa Barbara Auto Group is conveniently located off the 101 and Hope Ave and proudly serves Santa Barbara residents and the greater Southern California area as the premier dealer for Acura, Audi, BMW, Jaguar, Land Rover, Porsche, Mercedes-Benz, and Smart.The sales department at Santa Barbara Auto Group has one purpose – to exceed customers’ expectations from test drive to delivery. The professional sales team is committed to a no-pressure, high integrity approach to every ownership experience. Santa Barbara Auto Group represents eight different luxury brands and friendly experienced sales representatives are available seven days a week.Santa Barbara Auto Group also features a dedicated professional service department and a state-of-the-art facility offering the most current diagnostic and repair equipment available and highly skilled factory-trained technicians to deliver efficient quality vehicle care.

• J.D. Power polled 86,000 customers to rank 32 nameplates in customer satisfaction with their vehicle purchase.

• Jaguar and Land Rover were both ranked in the top five of all brands measured.

• Land Rover placed 4th for the second straight year and Jaguar made huge strides in customer gratification, moving up from 8th place in 2013 to now in 2014 ranking 2nd overall.

• This 23 point gain by Jaguar is the largest nameplate improvement in the industry and is in line with the level of commitment and focus Jaguar has made to rewarding their customers.

• Earlier this year Jaguar was also recognized by J.D. Power in the 2014 Initial Quality Study (IQS) as 2nd overall, which is it's third consecutive year as a top ten scorer in this critical U.S. consumer study.

Page 3: Jaguar and Land Rover Ranked in The Top 5

402 South Hope Ave. Santa Barbara, CA 93105 (805) 682 - 2000 www.sbautogroup.com

Compiling The Rankings

Santa Barbara Auto Group is conveniently located off the 101 and Hope Ave and proudly serves Santa Barbara residents and the greater Southern California area as the premier dealer for Acura, Audi, BMW, Jaguar, Land Rover, Porsche, Mercedes-Benz, and Smart.The sales department at Santa Barbara Auto Group has one purpose – to exceed customers’ expectations from test drive to delivery. The professional sales team is committed to a no-pressure, high integrity approach to every ownership experience. Santa Barbara Auto Group represents eight different luxury brands and friendly experienced sales representatives are available seven days a week.Santa Barbara Auto Group also features a dedicated professional service department and a state-of-the-art facility offering the most current diagnostic and repair equipment available and highly skilled factory-trained technicians to deliver efficient quality vehicle care.

• The J.D. Power ‘APEAL’ (Automotive Performance, Execution and Layout) Study measures the attitudes of customers who purchased or leased a new 2014 model-year vehicle between November 2013 and February 2014.

• The goal is to determine how gratifying a vehicle is to own and drive. More than 86,000 U.S. customers where polled with questions designed to evaluate ten categories of vehicle performance and design: exterior and interior styling, storage and space, audio/communication/entertainment/navigation (ACEN), seats, heating, ventilation, and air conditioning (HVAC), driving dynamics, engine/transmission, visibility and safety, and fuel economy.

• After being scored on 77 attributes, each vehicle and nameplate earn an overall APEAL score based on a 1,000 point scale which is used to rank the vehicles and nameplates.

Page 4: Jaguar and Land Rover Ranked in The Top 5

402 South Hope Ave. Santa Barbara, CA 93105 (805) 682 - 2000 www.sbautogroup.com

Range Rover Scores

Santa Barbara Auto Group is conveniently located off the 101 and Hope Ave and proudly serves Santa Barbara residents and the greater Southern California area as the premier dealer for Acura, Audi, BMW, Jaguar, Land Rover, Porsche, Mercedes-Benz, and Smart.The sales department at Santa Barbara Auto Group has one purpose – to exceed customers’ expectations from test drive to delivery. The professional sales team is committed to a no-pressure, high integrity approach to every ownership experience. Santa Barbara Auto Group represents eight different luxury brands and friendly experienced sales representatives are available seven days a week.Santa Barbara Auto Group also features a dedicated professional service department and a state-of-the-art facility offering the most current diagnostic and repair equipment available and highly skilled factory-trained technicians to deliver efficient quality vehicle care.

• Now it its fourth generation, the Range Rover continues to be ranked highest in its segment for the second year in a row. • Developed from the ground up, the Range Rover captures the innovative spirit and iconic design of the original model launched over 40 years ago.• The 2014 Range Rover takes luxury and capability to the next level, adding further refinements and increased performance handling across all terrains. • With over 65 awards to date, the Range Rover is set to be a customer favorite for years to come. • "The awards keep coming in for the Range Rover," shares Duane Sanders, General Manager of Santa Barbara Auto Group. "From the MotorWeek's Driver's Choice Awards to Four Wheeler of the Year, the Range Rover's success is the shining example of Land Rover's commitment to manufacturing desirable cars that meet our customers' expectations."

Page 5: Jaguar and Land Rover Ranked in The Top 5

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402 South Hope Ave. Santa Barbara, CA 93105 (805) 682 - 2000 www.sbautogroup.com

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Santa Barbara Auto Group is conveniently located off the 101 and Hope Ave and proudly serves Santa Barbara residents and the greater Southern California area as the premier dealer for Acura, Audi, BMW, Jaguar, Land Rover, Porsche, Mercedes-Benz, and Smart.

The sales department at Santa Barbara Auto Group has one purpose – to exceed customers’ expectations from test drive to delivery. The professional sales team is committed to a no-pressure, high integrity approach to every ownership experience. Santa Barbara Auto Group represents eight different luxury brands and friendly experienced sales representatives are available seven days a week.

Santa Barbara Auto Group also features a dedicated professional service department and a state-of-the-art facility offering the most current diagnostic and repair equipment available and highly skilled factory-trained technicians to deliver efficient quality vehicle care.

About Santa Barbara Auto Group

Page 6: Jaguar and Land Rover Ranked in The Top 5

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Santa Barbara Auto Group

402 S Hope AveSanta Barbara, CA

93105

(805) 682-2000

http://sbautogroup.comhttp://www.drivesantabarbara.com