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An overview of Grand Avenue's Corporate Transportation program. More information: www.grandavenueworldwide.com
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COMPANY OVERVIEW
Founded in 2009 by former healthcare executive Carl Haley Jr., now CEO and President.
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COMPANY OVERVIEW
Serves more than 3,000 clients nationwide
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99% customer satisfaction rate
COMPANY OVERVIEW
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KEY AREAS OF SERVICE
for business travel customizedtransportation andconcierge service
for special events
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On-time guarantee, or the ride is free
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Most diverse fleet in Nashville
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Coordinated transportation in more than 465 cities worldwide
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Automatic enrollment in theGrand Rewards program
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INSURANCE
Jackson National Life: Delivered flawless service for 700+ individuals during 4-day international meeting
HOSPITALITY
Loews Vanderbilt Hotel:Transportation for guests and conferences on contract basis
PROFESSIONAL SPORTS
NFL’s Tennessee Titans: Concierge services for players, team personnel and corporate employees
MEDIUM-SIZED BUSINESSES
Brown-Forman: Private transportation to and from Jack Daniel Distillery in Lynchburg, Tenn.
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MUSIC PRODUCTION/PERFORMANCE
Country Music Association: Special event transportation andcoordination for CMA Awards, CMA Music Festival and industry events and occasions in multiple cities
HEALTHCARE
LifePoint Hospitals:Coordinated transportation for executives and other employees visiting company’s offices in Brentwood, Tenn.
Spalding Entertainment: Travel services tailored to music industry executives and artists, including Rascal Flatts
HIGHER EDUCATION
Vanderbilt University: Sedan, shuttle and bus service for various employee, student and community events
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VERSATILE, CONTEMPORARY VEHICLES
Excellent condition guaranteed, be it a vintage roadster, sedan or 56-passenger motor coach
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VERSATILE, CONTEMPORARY VEHICLES
TVs, tables and DVD players for both mobile meetings and traveling parties
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VERSATILE, CONTEMPORARY VEHICLES
Satellite TV and radio
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VERSATILE, CONTEMPORARY VEHICLES
Wi-Fi for business or personal connections
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REASONS TO RELY ON GRAND AVENUE
Open and staffed 24/7
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REASONS TO RELY ON GRAND AVENUE
Fully-trained customer service representatives
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REASONS TO RELY ON GRAND AVENUE
Rigorous driver training
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REASONS TO RELY ON GRAND AVENUE
Insurance limits at five times the state’s requirements
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REASONS TO RELY ON GRAND AVENUE
Vehicles equipped with emergency travelsupplies – from aspirins to mints
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PROVIDING ADDED VALUE
iPads for clients to stay in touch with business associates or friends
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PROVIDING ADDED VALUE
Vehicle GPS tracking provides silent dispatch-to-driver communication and peace of mind for clients
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PROVIDING ADDED VALUE
Enterprise resource planning software for online booking, customized reporting and accounting
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PROVIDING ADDED VALUE
Client-branded web portals for quick and easy reservations from any computer, PDA or smart phone
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Local personnel monitor travel start to finish, no matter the destination
CONNECTIONS IN 465 CITIES
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Established affiliates ensure superior service
CONNECTIONS IN 465 CITIES
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Staff adept at negotiating international travel
CONNECTIONS IN 465 CITIES
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Affiliates can accommodate groups of all sizes
CONNECTIONS IN 465 CITIES
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COMMITMENT TO CLIENT SATISFACTION
Emphasis on professionalism at all levels
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COMMITMENT TO CLIENT SATISFACTION
Risk management to evaluate training and anticipate future customer needs
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HIGH STANDARDS
Sharing and learning from the best practices in ground transportation
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LEED Silver-certified corporate headquarters and garage
HIGH STANDARDS
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Reducing emissions and environmental footprint through fuel-use tracking and GPS-informed route design
HIGH STANDARDS
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BUILDING COMMUNITY
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• Oversees day-to-day planning, implementation and management of Operations Team
• Previously worked as a Chauffeur and Dispatcher and is well schooled in all facets of the Operations Department
SCOTT HILBURNOperations [email protected]
• Oversees Grand Avenue and Gray Line’s big corporate accounts with a focus on universities, schools, churches, casinos, sports teams and more
• Very knowledgeable about all operations and logistics departments
• Over 14 years of sales experience
JON PIRTLEVice President, [email protected]
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MORGAN TAYLORClient Services [email protected]
NANCY NEALAccounting [email protected]
• Oversees all accounting functions of Grand Avenue which include Account Receivable, Accounts Payable, Payroll and Financial Reporting
• Previous experience with Nissan Trading Corporation Americans as Financial Supervisor
• Has been with Grand Avenue sine the company’s earliest days
• In charge of VIP clientele, big party moves and special events
• Previous experience as a Customer Service Representative, Dispatcher, Account Manager
• Manages Grand Select clientele
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