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User Adoption Strategies Workshop with Michael Sampson
26/06/2013 - Gouda
25 companiesAll different toolingOne dream!
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Research & DevelopmentResearch & Development Roland DriesenRoland Driesen Introduction:Introduction:
Your project lost in the snow?Your project lost in the snow?
Or on top of a great platform?Or on top of a great platform?
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I have a tool to fix the I have a tool to fix the problemproblem
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7 I have a tool!I have a tool!
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I have a plan!I have a plan!
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I have a dream ...I have a dream ...
3G
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flyer
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Will it blend?Will it blend?
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Feeling: Feeling: Why user adoption strategies? Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
Feeling: Feeling: Why user adoption strategies? Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
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Define your topDefine your top
Focus on 84% of the Focus on 84% of the populationpopulation
Focus on 84% of the Focus on 84% of the populationpopulation
Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling
Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling
WhyHowWhat
Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling
WhyHowWhat
Your why...
Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling
...
Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling
WhyHowWhat
Start with why!What do you really want to achieve?
Focus gradually on 84% of the population
Select the correct project / system name
Feeling: Feeling: Why user adoption strategies? Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
Michael SampsonMichael Sampson Implementation ApproachImplementation Approach
Michael SampsonMichael Sampson Implementation ApproachImplementation Approach
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Speak the same languageSpeak the same language
Getting Things Done (GTD)Getting Things Done (GTD) BehaviourBehaviour
Getting Things Done (GTD)Getting Things Done (GTD) BehaviourBehaviour
Input
Getting Things Done (GTD)Getting Things Done (GTD) BehaviourBehaviour
Input
Is it actionable?
What is my next action? Does it take < then 2
minutes?
Leave no input behind!Use Getting Things Done on all inputGTD = Collaboration Guidelines Make it a common language for collaboration and productivity
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Assemble your teamAssemble your team
Psychology or technology?Psychology or technology? Assemble your teamAssemble your team
On a good dayOn a good day BehaviourBehaviour
On a bad dayOn a bad day BehaviourBehaviour
8 types based on 2 questions8 types based on 2 questions BehaviourBehaviour
ThinkThink
FeelFeel
IntrovertIntrovert ExtravertExtravert
Two main axesTwo main axes FeelingFeeling
InspireInspireSupportSupport
ActionActionStructureStructure
ThinkThink
FeelFeel
IntrovertIntrovert ExtravertExtravert
Four core disciplinesFour core disciplines FeelingFeeling
72 types after 25 questions72 types after 25 questions BehaviourBehaviour
72 roles in your project72 roles in your project BehaviourBehaviour
Look into your own preferencesCheck http://connectingcolours.nl/
Create a team charterDetermine the preferences of your ambassadors and organization
Maintain the Four Colours PrincipleCreate a balanced team and software
Feeling: Feeling: Why user adoption strategies? Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
ExtranetExtranetCollaborationCollaboration
Intranet 2.0Intranet 2.0Intranet 1.0Intranet 1.0
CompanyCompany
PersonPerson
InternalInternal ExternalExternal
Knowledge managementKnowledge management ToolingTooling
CommunitiesCommunitiesBookmarksBookmarks
ProfilesProfiles
BlogsBlogsForumsForums
WikiWiki
ChartsChartsApplicationsApplications
ActivitiesActivities
StructureStructureContentContentPoliciesPolicies
CompanyCompany
PersonPerson
InternalInternal ExternalExternal
Knowledge managementKnowledge management ToolingTooling
Stay on your platform!Stay on your platform! ToolingTooling
Deliver in existing clientsDeliver in existing clients ToolingTooling
Integrate with ERP / HRMIntegrate with ERP / HRM ToolingTooling
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Xchange during meetingsXchange during meetings
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Xchange during coffeeXchange during coffee
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Xchange bucket listXchange bucket list
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Xchange bucket listXchange bucket list
Stay on your platform!IBM Connections or Microsoft SharePoint
Implement all four colours
Integrate Social Business with ERP
Embed all your tooling
Feeling: Feeling: Why user adoption strategies? Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
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The last ingredient?The last ingredient?
3G
Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach
Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach
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Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach
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give and take
Mexico City 1984Mexico City 1984
5.000 dollar support
Why give?Why give? Implementation ApproachImplementation Approach
1935 Italian1935 ItalianEthiopian warEthiopian war
Why give?Why give? Implementation ApproachImplementation Approach
Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach
Feeling: Feeling: Why a Connections platfom? Why a Connections platfom? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
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twitter.com/RolandDriesentwitter.com/RolandDriesen r.driesen@silverside.nl Roland DriesenRoland Driesen
linkedin.com/in/RolandDriesenlinkedin.com/in/RolandDriesen
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