User Adoption Strategies Workshop with Michael Sampson

26/06/2013 - Gouda

25 companiesAll different toolingOne dream!

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Research & DevelopmentResearch & Development Roland DriesenRoland Driesen Introduction:Introduction:

Your project lost in the snow?Your project lost in the snow?

Or on top of a great platform?Or on top of a great platform?

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I have a tool to fix the I have a tool to fix the problemproblem

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7 I have a tool!I have a tool!

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I have a plan!I have a plan!

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I have a dream ...I have a dream ...

3G

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flyer

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Will it blend?Will it blend?

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Feeling: Feeling: Why user adoption strategies? Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!

Feeling: Feeling: Why user adoption strategies? Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!

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Define your topDefine your top

Focus on 84% of the Focus on 84% of the populationpopulation

Focus on 84% of the Focus on 84% of the populationpopulation

Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling

Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling

WhyHowWhat

Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling

WhyHowWhat

Your why...

Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling

...

Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling

WhyHowWhat

Start with why!What do you really want to achieve?

Focus gradually on 84% of the population

Select the correct project / system name

Feeling: Feeling: Why user adoption strategies? Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!

Michael SampsonMichael Sampson Implementation ApproachImplementation Approach

Michael SampsonMichael Sampson Implementation ApproachImplementation Approach

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Speak the same languageSpeak the same language

Getting Things Done (GTD)Getting Things Done (GTD) BehaviourBehaviour

Getting Things Done (GTD)Getting Things Done (GTD) BehaviourBehaviour

Input

Getting Things Done (GTD)Getting Things Done (GTD) BehaviourBehaviour

Input

Is it actionable?

What is my next action? Does it take < then 2

minutes?

Leave no input behind!Use Getting Things Done on all inputGTD = Collaboration Guidelines Make it a common language for collaboration and productivity

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Assemble your teamAssemble your team

Psychology or technology?Psychology or technology? Assemble your teamAssemble your team

On a good dayOn a good day BehaviourBehaviour

On a bad dayOn a bad day BehaviourBehaviour

8 types based on 2 questions8 types based on 2 questions BehaviourBehaviour

ThinkThink

FeelFeel

IntrovertIntrovert ExtravertExtravert

Two main axesTwo main axes FeelingFeeling

InspireInspireSupportSupport

ActionActionStructureStructure

ThinkThink

FeelFeel

IntrovertIntrovert ExtravertExtravert

Four core disciplinesFour core disciplines FeelingFeeling

72 types after 25 questions72 types after 25 questions BehaviourBehaviour

72 roles in your project72 roles in your project BehaviourBehaviour

Look into your own preferencesCheck http://connectingcolours.nl/

Create a team charterDetermine the preferences of your ambassadors and organization

Maintain the Four Colours PrincipleCreate a balanced team and software

Feeling: Feeling: Why user adoption strategies? Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!

ExtranetExtranetCollaborationCollaboration

Intranet 2.0Intranet 2.0Intranet 1.0Intranet 1.0

CompanyCompany

PersonPerson

InternalInternal ExternalExternal

Knowledge managementKnowledge management ToolingTooling

CommunitiesCommunitiesBookmarksBookmarks

ProfilesProfiles

BlogsBlogsForumsForums

WikiWiki

ChartsChartsApplicationsApplications

ActivitiesActivities

StructureStructureContentContentPoliciesPolicies

CompanyCompany

PersonPerson

InternalInternal ExternalExternal

Knowledge managementKnowledge management ToolingTooling

Stay on your platform!Stay on your platform! ToolingTooling

Deliver in existing clientsDeliver in existing clients ToolingTooling

Integrate with ERP / HRMIntegrate with ERP / HRM ToolingTooling

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Xchange during meetingsXchange during meetings

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Xchange during coffeeXchange during coffee

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Xchange bucket listXchange bucket list

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Xchange bucket listXchange bucket list

Stay on your platform!IBM Connections or Microsoft SharePoint

Implement all four colours

Integrate Social Business with ERP

Embed all your tooling

Feeling: Feeling: Why user adoption strategies? Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!

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The last ingredient?The last ingredient?

3G

Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach

Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach

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Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach

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give and take

Mexico City 1984Mexico City 1984

5.000 dollar support

Why give?Why give? Implementation ApproachImplementation Approach

1935 Italian1935 ItalianEthiopian warEthiopian war

Why give?Why give? Implementation ApproachImplementation Approach

Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach

Feeling: Feeling: Why a Connections platfom? Why a Connections platfom? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!

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