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presentation from the Sakai Conference, Los Angeles, June 2011
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Would Students Use Mobile bSpace?Understanding Student Mobile Practices Through User Research
Alison Meier, Dave Rolnitzky, Thomas SchluchterUC Berkeley, School of Information
Wednesday, June 15, 2011
Current mobile experience
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Project Goal
Is it worth developing mobile bSpace?
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Research Questions
How do students currently use bSpace?
How do students use mobile technology?
Would students use mobile bSpace?
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Methods
Interviews
Online survey
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Interviews
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Interview Participants
6 undergraduates and 3 graduates
Diversity of departments
5 females, 4 males
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Interview Method
Met students in their study environment
Asked students how they study, how they use bSpace, & how they use mobile phones
Observed students using bSpace
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Survey
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Survey Respondents
Others12%
Humanities8%
Sciences11%
Engineering34%
Business36%
n = 725
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Survey Respondents
0 100 200 300 400
5%
54%
n = 726
30%
12%
Undergrads
Grad-Masters
Grad-PhD
Other
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Survey Respondents
59%
n = 725
41%malefemale
Project Introduction Methods Findings Recommendations
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Findings
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
How students currently use bSpace
Approximately 75% of survey respondents said they are “satisfied” or “very satisfied” with their overall experience with bSpace
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
How students currently use bSpace
Central place for resources:
“It just puts everything in just one place... so, that’s pretty good.”
“I wouldn’t know what my homework was if there was no bSpace.”
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
How students currently use bSpace
n = 614 0 125 250 375 500
Announcements
AssignmentsSyllabusGradebookMessagesScheduleTests and QuizzesDrop BoxForumsMy WorkspaceEmail archiveChat RoomDiscussionWikiPollsModulesNews
Resources 78.5%77.9%76.2%64.2%50.3%31.3%19.2%15.3%13.2%12.5%12.2%11.6%9.0%6.5%3.4%2.4%2.1%1.8%
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
How students currently use bSpace
n = 614 0 125 250 375 500
Announcements
AssignmentsSyllabusGradebookMessagesScheduleTests and QuizzesDrop BoxForumsMy WorkspaceEmail archiveChat RoomDiscussionWikiPollsModulesNews
Resources 78.5%77.9%76.2%64.2%50.3%31.3%19.2%15.3%13.2%12.5%12.2%11.6%9.0%6.5%3.4%2.4%2.1%1.8%
Top 5:ResourcesAnnouncementsAssignmentsSyllabusGradebook
Bottom 5:DiscussionWikiPollsModulesNews
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
How students use mobile technology
Almost all survey respondents have mobile phones
Over half (60%) of survey respondents access the Internet on their mobile phones
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
How students use mobile technology
42% of survey respondents reported needing information from bSpace when they didn’t have access to a computer within the last week
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
How students use mobile technology
25% + of survey respondents already accessed bSpace from a mobile device
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
How students use mobile technology
3% reported that their mobile device was their main mode of accessing bSpace
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Would students use mobile bSpace?
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Would students use mobile bSpace?
No! Meh. Yes!
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
NO!
$ divide
UC resources
Connectivity
"...unfair advantage to those whose financial abilities can provide them with 24/7 bSpace access regardless of their location."
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
NO!
$ divide
UC resources
Connectivity
“Given the current budget crisis, it would be seriously inefficient to start [the mobile bSpace] program.”
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
NO!
$ divide
UC resources
Connectivity
“I don't like how distracting mobile technology is, so I limit its impact on my life wherever possible.”
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
MEH.
Don’t have a smartphone
Not useful for how
I use bSpace
Already have a lot of computer
access
“I don't have a smartphone, so it seems pointless to me.”
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
MEH.
Don’t have a smartphone
Not useful for how
I use bSpace
Already have a lot of computer
access
“I don't need it. I usually need it to access documents to print or read and smartphones can't do this and are too small”
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
MEH.
Don’t have a smartphone
Not useful for how
I use bSpace
Already have a lot of computer
access
I do not think that this would be useful because when you are on campus you are always close to a library which has computers.”
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
YES!
Access w/o laptop
More mobility
Information anywhere
“I don't carry my computer to class because it is too heavy, but I always have my phone.”
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
YES!
Access w/o laptop
More mobility
Information anywhere
“Too many occasions where I want to access educational materials on the go, but am unable to do so currently (in an efficient manner) unless I get to a laptop.”
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
YES!
Access w/o laptop
More mobility
Information anywhere
“It would be nice to look at the phone and see ‘Oh, what do I have to read this week?’’’
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
MOREYES!
Better communication
“It would be a great idea, as sometimes people need access to up to the minute announcements about classes”Better usability
“It would be a great idea, as sometimes people need access to up to the minute announcements about classes”
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
MOREYES!
Better communication
Better usability
“I currently access the full site from my mobile but must zoom in and out many times for viewing. It would be useful because it’s hard to use the normal bSpace site on a mobile phone”
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
How students would like to use mobile bSpace
n = 607Respondents would . . .
view course announcements (68%)
view assignments (65%)
access grades (61%)
receive real-time updates and notifications (60%)
links to download articles & other info (53%)Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
How students would not like to use a mobile bSpace
A majority of respondents would never . . .
Take tests and quizzes (60%)
Participate in polls (61%)
Communicate with classmates (73%)
n = 607
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Recommendations
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Is it worth developing mobile bSpace?
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Is it worth developingmobile bSpace?
Yes*Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
*There’s a large enough audience that would find mobile access to bSpace useful
A portion of students are already accessing bSpace on their mobile phones...and it’s not a pleasant experience
Smartphone use is increasing
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Things to Consider
Make it lightweight
Prioritize most utilized elements
Optimize these for mobile
Ensure multiple platform support
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
Download the full report atbit.ly/bspacemobile
Contact: alison@alisonmeier.com
Project Introduction Methods Findings Recommendations
Wednesday, June 15, 2011
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