Robot - Overcoming the IBM i Knowledge Gap

Overcoming the IBM i Knowledge GapWhat to Do When Your IBM i Talent Retires

YOUR HOSTS

Chuck LosinskiDirector of Automation Technology

HelpSystems

Broadcasting live from Eden Prairie, Minnesota USA

Tom HuntingtonExecutive Vice President Technical

SolutionsHelpSystems

•What We Are Seeing in the Marketplace• Interview with Jim Buck, IBM i Champion and Educator•How Automation Can Help Fill the Gap• Live Demo

PLAN FOR TODAY

IT INITIATIVESTop Concerns for the Future

STAFF ON IBM i

CONSIDERING OUTSOURCING?

Is Automation a Big Focus?

Opportunities and Project Backlogs

Programming Languages for IBM i

UP NEXT...

IBM Champion, Educator, and President of WMCPAInterview with Jim Buck

INTERVIEW WITH JIM BUCK

Jim Buck

Instructor of I.T. at Gateway CollegeIBM Certified System Administrator, RPG Programmer

President – Wisconsin Midrange Computer Professionals Association

1. Mentor new talent, pair up with business logic experts in I.T.2. Look for, contact, and adopt a local 4-year or technical college3. Be open to new programming technique and tools (RDi/Eclipse)4. Reach out to local schools and offer internships5. Continue your own education on the capabilities of the platform6. Consider tools to assist your IBM i staff

TAKE AWAYS, OUR RECOMMENDATIONS

UP NEXT...

How Automation Tools Can Help Fill the Gap

The Automation Mind-Set

10. Management by Exception – this is the goal

9. Eliminate Run Books and Manual Procedures – start here

8. More Rules, More Automation – keep fine tuning

7. Build Exception-Based Notification – no time for normal

6. Automate SLAs – tedious and error-prone if manual

5. Put Automation in Your Job Title - this adds legitimacy

4. Empower Your Operators – educate them on the tools

3. Keep It Simple – complex is easier to break

2. Keep an Automation List – identify processes needing attention

1. Train Developers in Automation – developers are key to success

Backup and Recovery

Workload Automation

Report Management

Partition PerformanceAutomated Monitoring

and Notification

ROBOT AUTOMATED OPERATIONS FOR IBM i

BUSINESS PROCESS AUTOMATION WITH ROBOT

Batch Automation

Robot Replay

Robot Schedule Enterprise

Robot Schedule

EnterpriseOne + SAP Interfaces

Interactive

…and FTP

AUTOMATE DEPENDENCY PROCESSING

SLA MONITORING AND NOTIFICATION

EXCEPTION NOTIFICATION – ROBOT SCHEDULE

Automated Message, Resource, and Application Error Log Monitoring

Resources:Devices,subsystems,jobs, job queues,CPU, HTTP,MQSeries

Logs:QAUDJRNFTPQHST

MessageQueues:QSYSOPR…

Robot Console Robot AlertTwo-Way

SMTP/POP3, SNMP, SMS

Automate or Escalate

Message Center

Application Logs:WebSphereSAPDominoJava

EXCEPTION NOTIFICATION – ROBOT CONSOLE

Combined Robot Schedule and Robot Network Operations ConsoleSee your schedule and system performance all in one place!

SINGLE PANE OF GLASS

• Process Automation• Monitoring and Exception Notification• Automated Backups and Volume Tracking

LIVE DEMO

RECAPQuestions and Answers

•What We Are Seeing in the Marketplace• Interview with Jim Buck, IBM i Champion and Educator•How Automation Can Help Fill the Gap• Live Demo

HelpSystems Solutions Portfolio

• Enterprise Scheduling and Business Process Automation– IBM i, AIX, UNIX, Linux, Windows

• Monitoring (IBM i, Linux, AIX, Windows)• Security and Compliance (IBM i, AIX, Linux)• BI and Data Warehouse (IBM i)– Modernize your data access

• Document Life Cycle Management– Electronic forms, signature, work flow, distribution

• Network Monitoring• Backup and Recovery (IBM i)• SLA Issues

WHAT I.T. PROBLEMS DO WE SOLVE?

Thank you for attending!

Contact InformationWebsite:www.helpsystems.com/robot

Telephone:800-328-1000 sales+1 952-933-0609 support

Presenters: chuck.losinski@helpsystems.com tom.huntington@helpsystems.com

Chuck LosinskiDirector of Automation Technology

HelpSystems

Tom HuntingtonEVP Technical Solutions

HelpSystems

Robot - Overcoming the IBM i Knowledge Gap

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