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This talk was given at the annual California Resource Recovery Association (CRRA) Conference on Monday, August 1 2011.
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Lawrence GrodeskaInternet Communications Coordinator
San Francisco Department of the EnvironmentLawrence.Grodeska@sfgov.org | (415) 355-3791
Regional Recycling Database Collaboration
Building a Better Platform for Recycling Information Services
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What's On Tap
Current State of Recycling Information Services (RIS)
The Regional Recyling Database Collaboration (RRD)
The “Recycle Where?” Tool How You Can Benefit
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RRD Collaboration Partners
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Regional Recycling DatabaseCollaboration
RRD Collaboration Partners
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Regional Recycling DatabaseCollaboration
RRD Collaboration Partners
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Regional Recycling DatabaseCollaboration
RRD Collaboration Partners
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Regional Recycling DatabaseCollaboration
Project Vision
True regional collaboration Better tool for less $$
● Modern search technology More efficient
● Easier for staff to maintain● Eliminate duplicate data
Ignore geopolitical boundaries Empower other agencies
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Project Start
Fall 2010 – Chose vendor via RFP● Common Knowledge (CommonKnow.com)
January 2011 – Kick-off meeting
Audience & Objectives Business Requirements Data Model Wireframes & Design
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Audiences for the Tool
Resident, Single Family Resident, Multi Family Businesses (Construction & Demo.) Database Maintenance Staff
English-speaking, Age 22-65
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Priorities for Recycling Information
Low cost/free Convenience
● Keyword search● “Sniff” IP address
Relevance Completeness Accuracy
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Services & Notifications
Pick-Up (free & not free) Drop Off (free & not free) Buyback Center
Reuse Toxic/HHW Bulky Item?
Database
Data Entry
Agency Websites
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RRD Search Funnel
Search > {Refinement} > Results > Details
Search WidgetSTEP 1: User enters search term
(zip code is optional)
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RRD Search Funnel
Search > {Refinement} > Results > Details
Search Results PageSTEP 2: If exact match is not found, user is
prompted to select one item/material
List of possible items/materials for
which user could be searching
Shortcuts to go directly to audience-specific discard information
Persistent header with option for new search
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RRD Search Funnel
Search > {Refinement} > Results > Details
Item/Material Detail PageSTEP 3: Discard options for selected
item/material are presented
Prominent tabs for different audiences
so users see correct information
for their needs
Prominent display of location so users see correct information for their location
Special alerts and curbside collection notices
Option to display map of drop-off locations
Mechanisms for collecting user feedback and allowing users to share (social, email, etc.)
List of vendors that accept item, along
with service and info necessary for
user to take action
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RRD Search Funnel
Search > {Refinement} > Results > Details
Vendor Detail PageSTEP 4: If necessary, user may view
detailed information for a vendor
List of all items accepted by
vendor, including notice if items are collected curbside
Complete contact information for vendor
NOTE: not all of this info may be maintained for a given vendor
Mechanisms for collecting user feedback and
allowing users to share (social,
email, etc.)
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A Different Approach to Categories
We've separated: Items Material Type Roles (how something gets used)
We've added: Synonyms Related Items
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RRD Project Timeline Overview
Project Formulation Phase Development & Testing
Launch, Refinement & Deployment
Includes: • Development • Data • Testing• Project governance and
participation structure
Includes: • Beta launch• Continued improvement• Wider rollout
Fall 2011/Winter 2012Tool Deployment
Includes: • Discussions with
potential partners• Agreements between
partners• Contract vendor• Stakeholder
engagement & initial meetings
• Tool formulation – define functionality & specifications
We are here
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How You Can Benefit
Easier for your users to find info
Easier for your staff to update data
Cheaper than building your own
Future upgrades (mobile, API)
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How You Can Be Involved
Check out RecycleWhere.org
Consider switching to the new platform for your RIS program
Tell your co-workers about this project!
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RRD Steering Committee InfoCity and County
of San Francisco Lawrence Grodeskalawrence.grodeska@sfgov.org
Alameda County Jeff Becerajbecera@stopwaste.org
Contra Costa County Deidra Dingmandeidra.dingman@dcd.cccounty.us
Kristin McCleerykristin.mccleery@dcd.cccounty.us
City of Palo AltoClay Reigelclay.reigel@cityofpaloalto.org
Wendy Hedigerwendy.hediger@CityofPaloAlto.org
City of San JoséEmy Mendozaemy.mendoza@sanjoseca.gov
Walter Linwalter.lin@sanjoseca.gov
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