Pushto Pull

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an overview of the socio-economic trends that our audiences are digitally living

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Hannah@hannahrudman.com

RUDMANCONSULTING

Shift Happens!3rd July 2008

HANNAH RUDMAN

From push… to pull: personalisation, participation,

production and porosity!

Hannah@hannahrudman.com

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National Office of Statistics reports…

57% homes have internet access -

c.85% connections broadband

c.95% population have mobile phone

Hannah@hannahrudman.com

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Diminishing digital divide?

• Connectivity and kit– 87.6% UK homes have digital TVs – 300m smartphones in the world, – Nokia making an entry level handset, – Malawi building IT infrastructure for

smartphones not PC

• Convergence– In a few years time,mobile devices will hold 10TB data (10,000

GB)

Hannah@hannahrudman.com

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New digital divide: participation!

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From push to pull

• Business is changing– Networked, distributed

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From push to pull: Media

• Time shifted content, Ofcom PSB review

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From push to pull: government

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National Theatre: new models of bringing together art & audiences

“It's more enjoyable to be in the swim than chasing the wave”. Nick Starr,Chief Exec.

“Technology is in the right place now. The software design is there, more and more people have broadband with moving pictures and delivery is free.”

Hannah@hannahrudman.com

RUDMANCONSULTING

Hannah@hannahrudman.com

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Hannah@hannahrudman.com

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Hannah@hannahrudman.com

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People want to do more than attend

• Personalise• Participate• Co-produce• Create meaning

– Alan Brown’s latest research: WolfBrown

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Hannah@hannahrudman.com

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Cultural Snacking and sharing the experience

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Some co-production

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Intentful customers

• “Make me move” - make me be there?• Audience as co-programmer

– Eventful, thepoint,

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Status Stories

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Status Stories

• Conversation starters

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Hannah@hannahrudman.com

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Hannah@hannahrudman.com

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Hannah@hannahrudman.com

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Status Stories

• Story caching

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New tools and distribution channels… what does it mean for

your organisation?• Photo phones• Video phones• Skype recording

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From push to pull to porosity…

• Expect to have profound discussions!• Expect to change!• THANKS for listening!

I’m porous…Stay in touch!Hannah@hannahrudman.comwww.hannahrudman.com

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