Moving from under the radar into plain sight

Moving from under the radar into plain sightMaking (r)evolutions happen

March 2011 – Rick Mans – Social Media Lead

Canada

United States

Mexico

Brazil

Argentina

All over Europe

Morocco

Australia

People’s Republicof China

India

Chile

Guatemala

Russia

Singapore

Hong Kong

Group Workforce:

100,855Working offshore: 37%

A strong presence… in more than 35 countries

as of Sep 30, 2010

Benelux:10,884

Central Europe:7,960

Nordic Countries:4,004

Asia Pacific:2,754

North America:8,475

UK & Ireland:8,405

Italy:1,555

Iberia:4,760

France:19,748

Morocco:293

Latin America:2,492 India:

29,536

Group Headquarters: Paris, France

Going back to September 2008

The birth of the Capgemini Yammer Network

We had 38 new joiners in the first month!

22 new joiners in October...

March 2009: the 1000th user joined

March 2009: Creation Code of Conduct

Cleaning script

May 2009: user 2000

November 2009: user 5000

Somebody upgraded Yammer to the gold version

By accident (costing almost $30,000)

We want to grow more

#benefit

Yammer-Time

Achievements bot

Rencontres

High profile internal event

Live reporting

June 2010: first announcements for Rencontres

8500 Yammer users

August 2010: a new joiner

Not under the radar anymore

First reply our CEO got on Yammer?

September 2010: Rencontres

Integration in Intranet

14250 users

December 31st 2010

18500 users

How to get your network on the radar(8 tips)

Make sure adoption isn’t an issue

1

Bottom up isn’t the holy grail

2

Involve management early on

3

Convincing 1 manager is easier than convincing a group

4

# users# messages

# groups

Measure business #benefits

5

© 2010 Capgemini – All rights reserved20101011Vauxhall.pptx

44

ProfitMargins

Cost reductionTime to market

AssignmentsWins

Use the data that is created It is a strategic advantage

6

Use experts from the outside

7

http://bit.ly/yamcapDE

Be patient

8

Rick MansPapendorpseweg 100 UtrechtThe Netherlands

Phone: +31 6 51 21 01 44E-Mail: rick.mans@capgemini.comTwitter: http://twitter.com/rickmansLinkedIn: http://nl.linkedin.com/in/rickmans

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