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Moving from under the radar into plain sightMaking (r)evolutions happen
March 2011 – Rick Mans – Social Media Lead
Canada
United States
Mexico
Brazil
Argentina
All over Europe
Morocco
Australia
People’s Republicof China
India
Chile
Guatemala
Russia
Singapore
Hong Kong
Group Workforce:
100,855Working offshore: 37%
A strong presence… in more than 35 countries
as of Sep 30, 2010
Benelux:10,884
Central Europe:7,960
Nordic Countries:4,004
Asia Pacific:2,754
North America:8,475
UK & Ireland:8,405
Italy:1,555
Iberia:4,760
France:19,748
Morocco:293
Latin America:2,492 India:
29,536
Group Headquarters: Paris, France
Going back to September 2008
The birth of the Capgemini Yammer Network
We had 38 new joiners in the first month!
22 new joiners in October...
March 2009: the 1000th user joined
March 2009: Creation Code of Conduct
Cleaning script
May 2009: user 2000
November 2009: user 5000
Somebody upgraded Yammer to the gold version
By accident (costing almost $30,000)
We want to grow more
#benefit
Yammer-Time
Achievements bot
Rencontres
High profile internal event
Live reporting
June 2010: first announcements for Rencontres
8500 Yammer users
August 2010: a new joiner
Not under the radar anymore
First reply our CEO got on Yammer?
September 2010: Rencontres
Integration in Intranet
14250 users
December 31st 2010
18500 users
How to get your network on the radar(8 tips)
Make sure adoption isn’t an issue
1
Bottom up isn’t the holy grail
2
Involve management early on
3
Convincing 1 manager is easier than convincing a group
4
# users# messages
# groups
Measure business #benefits
5
© 2010 Capgemini – All rights reserved20101011Vauxhall.pptx
44
ProfitMargins
Cost reductionTime to market
AssignmentsWins
Use the data that is created It is a strategic advantage
6
Use experts from the outside
7
http://bit.ly/yamcapDE
Be patient
8
Rick MansPapendorpseweg 100 UtrechtThe Netherlands
Phone: +31 6 51 21 01 44E-Mail: [email protected]: http://twitter.com/rickmansLinkedIn: http://nl.linkedin.com/in/rickmans
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Rick Mans & Joël van Gogh - Social Business Transformation How customers change your enterprise DNAhttp://www.nl.capgemini.com/expertise/publicaties/social-business-transformation/