Mobile Centrex TELES AG

Mobile Centrex

Next Generation UC Platform for Enterprises and Mobile Service Providers

14.04.2023 | TELES AG, Markus Scheffler

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AGENDA

• Challenges for Operators and for Enterprises

• Our Solution

• Your Benefits

• Components Overview

• Our Reference

TELES Mobile Centrex: Converged IP Centrex

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AGENDA

Challenges for Mobile Operators

Small range of services and offers

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SATURATED MARKETS

The market is saturated. By lowering costs solely, it is possible, as a rule, to make or even increase profits.

High churn rates

Decreasing Margins

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HETEROGENEOUS INFRASTRUCTURE

Costly mishmash of various standards (TDM, VoIP)

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THE CHALLENGE FOR MOBILE OPERATORS

• Dependency on Mobile Core Elements is critical • IMS is not fully deployed yet support for both, TDM and IP is

needed• Mobile only offer is not sufficient• NGN-based system approaches usually lacking PBX functionalities

Shrinking profitability, expressive complexity of mobile networks and a limited range of products are jeopardizing the mobile operators’ business model.

Why not offer complementary services to enterprise customers?

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AGENDA

Challenges for Enterprises

Small range of services and offers

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CHALLENGES FOR ENTERPRISES

• High investment for PBX• Limited capacity• Each single site needs its own communications equipment,

each enterprise its own service staff

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THE CHALLENGE

• Mobile workers like field staff or craftsmen and distributed businesses lack a seamless blend of cell phones, landlines and PBX services

• In a modern work environment mobility is essential

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THE CHALLENGE

• The lack of a suitable mobility solution causes an unnecessary burdensome or unproductive work environment.

What are you looking for instead?

Wherever you are, a first-class platform should• transform cell phones into

converged UC endpoints• support real PBX functions,

multivendor endpoints with self

care and auto-provisioning

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SAVE MY INVESTMENT AND MAKE LIFE SIMPLER

• No investment in new PBX infrastructure• Flexibility • Lower maintenance costs• One PBX for all locations, mobile employees and tele-workers

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WISH LIST OF ENTERPRISES WITH UP TO 10 USERS

• Higher productivity by BYOD• High demand for sophisticated features• No special phone types required/cell phones only

deployment

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WISH LIST OF ENTERPRISES WITH UP TO 300 USERS

• High demand on features (e.g. manager assistant, pickup, busy lamp)

• Hard phones required, mobile users require PBX feature-control

• Converged deployment needed (IP + Mobile) converged version

How can I improve mobility and productivity of my mobile employees?Can I streamline my infrastructure, create additional capacity and services, and thus save costs?

Mobile operators can only survive by differentiation• create new services for a

saturated market• increase revenue by offering

hosted PBX services• reduce complexity by one hosted

PBX for all enterprise customers

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AGENDA

Mobile Centrex from TELES keeps the fixed network on the go.

The Solution

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THE SOLUTION

• Increase Productivity and low total cost of ownership• State-of-the-art PBX features – as provided with TELES IP

Centrex• Applicable for all networks with all kinds of end devices

Mobile Centrex

Mobility

PBX Features

Soft-clients

Audio Conferencing

Unified Messaging& IVR

Convergence & Integration

TELES UC Offering

• Minimum impact on mobile network

• Uses mobile network for transport and triggering only

• Full service control and routing

• Presence regardless of the network

• Transforms cell phones into converged UC endpoints

• Supports PBX functions

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THE SOLUTION

• Real Unification & real Convergence: seamless integration of cell phones

• Cell Phones become converged IP Centrex endpoints• Full service control and routing is performed on TELES

platform• Presence information

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PERFECT SOLUTION FOR DISTRIBUTED BUSINESSES

• Unified Communication Services regardless of location and size

• Unified private numbering plan covering all sites and devices• Investment protection: seamless integration of legacy PBX • Scalability and highest availability on small foot print

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NGN CONVERGED IP CENTREX

• Fully standard-based and modular architecture incorporating SIP standards

• Unified & converged service combining fixed line PBX with cell phones

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CONVERGED PBX IN THE CLOUD

• Self care, Plug and Play, Pay as you grow• We provide you with easy-to-follow installation and

customization instructions. If you require additional assistance, we'll be at your service.

Best-of-breed to empower enterprises by a high-class mobility solution and to navigate mobile operators in a saturated market – TELES Mobile Centrex.

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AGENDA

Benefits for Enterprise customers and Mobile operators

Your success is our success

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Fast Time-To-Market

• Interfaces directly with mobile network

• Minimal impact on mobile network’s core infrastructure

• Multi tenant and reseller capable service design

YOUR BENEFIT

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YOUR BENEFIT

• Designed for distributed businesses with nomadic users

• Provides full freedom in choosing the communication endpoint

• Seamless and native integration of classic cell/mobile phones:works without app on any feature phone!

Full freedom in choosing the communications endpoint

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YOUR BENEFIT

Single number identity: shows the PSTN number on outgoing calls from the cell phone

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YOUR BENEFIT

Reach mobile workers on their PBX phone by dialing their extension on the cell phone

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YOUR BENEFIT

• Combination of cell, soft client and IP phone possible

No client/app needed – works with every feature phone

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YOUR BENEFIT

Works everywhere

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YOUR BENEFIT

• Choose your endpoint: cell phone, SIP phone, soft client, or legacy devices

• Multi-vendor SIP phone support with real Plug & Play (Auto provisioning)

Mobility & flexibility: as you like and whatever you want

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YOUR BENEFIT

• TELES Mobile Centrex enables Mobile operators and Mobile virtual network operators to distinguish themselves from the competition by high-end, modern, and comfortable services.

Distinguish from the competition

For their benefit, the aim of all our efforts and activities is continuously to increase productivity of enterprises and help mobile operators to launch marketable products and streamline their processes.

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AGENDA

Our Reference

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T-MOBILE AUSTRIA

• In operation since 2013• Converged services and best-in-class PBX features• Fully integrated• Custom-built web portal

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T-MOBILE AUSTRIA

• Supports legacy devices and implements best-in-class PBX features (e.g. MAS, Call Queue, Group features)

• Fully integrated into Carriers’ service delivery work flow• Customized web portal using TELES open provisioning

interface

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AGENDA

Everything from one hand.

Components Overview

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HIGH LEVEL SYSTEM OVERVIEW

TELES Converged IP Centrex seamlessly joins PSTN and mobile network

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COMPONENTS OVERVIEW: APPLICATION SERVER

• Call Diversion Services and Presence information• Partial Rerouting & Call Deflection• 3rd Party Network Conferencing• VAS support on trunk

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USE MULTIPLE DEVICES SIMULTANEOUSLY

• One extension, any device: SIP based hard phone, SIP based soft phones (PC and MAC), SIP based DECT systems, Smart phone with app

• Legacy integration via gateways (ISDN and analog)• Native mobile/cell phone support (without app)

Our Mobile Centrex combines the know how of a leading telecommunications supplier with an unrivalled services offer.

Thank you!contact:m.scheffler@teles.com+49 (172) 321 82 79

14.04.2023 | TELES AG, Markus Scheffler