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Presentation for Management Strategies for Library & Information Service Centres. Sydney, September 2007
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The evolution of library services: The evolution of library services: digital convergence anddigital convergence and
the Memorial's Research Centrethe Memorial's Research Centre
Sydney, September Sydney, September 20072007
Mal Booth – Head,
Research Centre
Where am I from?Where am I from?The Memorial’s Research Centre functions as a The Memorial’s Research Centre functions as a
library and an archive. We develop, manage and library and an archive. We develop, manage and provide public access to Australia’s official, provide public access to Australia’s official,
personal, & published records of war.personal, & published records of war.
What do you need to write What do you need to write down?down?
http://del.icio.us/malboothhttp://del.icio.us/malbooth
http://www.slideshare.net/http://www.slideshare.net/malboothmalbooth
Service delivery in the digital ageService delivery in the digital age
• Delivering what users want
• Avoiding missed opportunities (compromise, prioritise, start now)
• Embrace openness (searchability, findability, cooperation, free content)
• Innovate or die! (experimentation, surprising users, ignore some 'rules‘)
Recent Digital InitiativesRecent Digital Initiatives
• First World War unit diariesFirst World War unit diaries
• Private records and unit Private records and unit historieshistories
• Official histories (published Official histories (published works)works)
• Digitisation on demand Digitisation on demand
WW1 Diaries scanning facilitiesWW1 Diaries scanning facilities
Approximately 200,000 high
res. images per year
WW1 Diaries – progressive uploadWW1 Diaries – progressive upload
Private records & unit Private records & unit historieshistories
Official Histories Official Histories (WW1&2)(WW1&2)
PDF – Image over text• Replicates the exact page layout• 30,000 pp in bundles• Lets you select the text or search the
document
Digitisation on demandDigitisation on demandCurrently running at 90,000 pp p.a.Currently running at 90,000 pp p.a.
Online InnovationsOnline Innovations
• ReQuest ReQuest – reference service– reference service
• Blogs Blogs – just doing it– just doing it
• Wikis, folksonomies, podcastsWikis, folksonomies, podcasts
ReQuestReQuest
Our BlogsOur Blogs
Enterprise Content Management: Enterprise Content Management: management, search & web facilities management, search & web facilities
for digital assets and servicesfor digital assets and services
• Extensive Extensive digital asset managementdigital asset management features features
• Excellent Excellent electronic document & record electronic document & record managementmanagement
• Intuitive Intuitive web content managementweb content management features features
• Facilitate simple and complex Facilitate simple and complex workflowworkflow processes processes
• Extensive and Extensive and unified searchingunified searching constructs constructs
• Scaleable Scaleable
• CompliantCompliant with all government recordkeeping with all government recordkeeping requirements & emerging requirements & emerging digital preservation digital preservation standardsstandards
• IntegrateIntegrate easily with existing Memorial systems easily with existing Memorial systems
• Simple to administerSimple to administer in terms of security, auditing in terms of security, auditing & storage management& storage management
Other Corporate Systems
Digital AssetManagement
Electronic Document & Records Management
Record Management E:mailMemorial Intranet
Web Content Management
AJRPWebsite
Lotus NotesOAI InterfaceFIRST OPAC
MICA OPAC(CAS)
ECM - Conceptual Overview
CMS Digital ObjectMgmt System
DOMS
BiographicalDatabases &War Diaries
RecordSearchNAA
Collection MgmtMICA
Library SystemFIRST
Fund RaisingSystem
Raisers Edge
Financial & HRSystem
SAP
POS System,Advance Retail
CAS
InternalOrders
OnLine ShopSearch
PhotocopyQuotes
ReQuest
eSalesPICTION
Where to from here?Where to from here?• Digitisation of personal
manuscripts, ephemera & publications towards 2014
• Implementation of our new ECM
• Collaboration – beyond Picture Australia
• Tapping into bigger social networks
• Wikis, folksonomies (from the new platform), more podcasts?
Wikis, wikipedia.org, folksonomies, Wikis, wikipedia.org, folksonomies, more podcasts?more podcasts?
Have you met Have you met Charlie?Charlie?
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