Haroon Elsarrag "How American clients see Ukraine"

Trust sourcing

THINK OUTSIDE THE CODE THINK SOLUTIONS

TRUST SOURCING

Trust sourcing

ABOUT US

www.trustsourcing.com

Haroon Elsarrag, Chief Executive officer

Marc L. Bass, Chief operating Officer

Trust Sourcing is an American IT company based in Los Angeles with a large production center in Kyiv, Ukraine founded in 2005.

Trust sourcing

www.trustsourcing.com

“How American clients

See Ukraine”

Haroon Elsarrag

Trust sourcing

www.trustsourcing.com

background

-  started in 2001

-  Over 200 projects

-  Over 500 programmers

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www.trustsourcing.com

-  The good -  The bad -  The ugly!

How American clients See Ukraine

Trust sourcing

www.trustsourcing.com

The good

- Programmers - Code - logic - Good value - ‘Can do’ attitude

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The bad

- Low commitment

- Overcomplicated

- Risks to business continuity

- Increased risks

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The ugly

Legal Political Culture Security

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  Difficulties

Communication Time difference

Onboarding process

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  Solve those issues

Speak out

Write it down Take notes during the meetings and calls. Send follow-up email with key notes after the communication.

Track and manage Use collaborative software to plan and track all tasks and progress on the project.

Relationship Share some personal news with your clients and ask about their own life. Build human relationship for a long time.

Daily, weekly, monthly calls. Video calls and conferences. Don’t be afraid to turn on the camera!

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Questions?

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Haroon elsarrag Haroon.elsarrag@trustsourcing.com

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Let’s rock! P.s.: WE’re hiring!