EVOLVE'16 | Deploy | Abhishek Dwevedi | Introduction to AEM and the Marketing Cloud

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Introduction to AEM and the Marketing Cloud ABHISHEK DWEVEDI

Date

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Int roduct ion to AEM and the Market ing Cloud

1. Introduction2. Adobe Experience Manager3. Adobe Analytics4. Adobe Target5. Adobe Campaign6. Adobe Activation

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Document Cloud

Creative Cloud

Marketing Cloud

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Marketing Cloud

ADOBE ANALYTICS

ADOBE EXPERIENCEMANAGER

ADOBE CAMPAIGN

ADOBE MEDIA

OPTIMIZER

ADOBE SOCIAL

ADOBE TARGET

ADOBE PRIMETIME

ADOBE AUDIENCE MANAGER

PlatformProfile, Data & Content

InterfaceUser

MngmtCollaborati

onDashboard

s Assets Meta Data Workflow

ADOBE MARKETING CLOUD MOMENTUM

8 of top 10Internet Retailers

9 of top 10Commercial Banks

5 of top 5Media Companies

5 of top 5Global AutoManufacturers

5 of top 5North AmericanAirlines

Change (2011-2014)

Revenue 100%Growth

Transactions 297%Growth

Subscription Revenue per Customer

82%Growth

Mobile Volume 435%Growth

22 Products 12 Solutions

Clarity& Focus

ADOBE EXPERIENCE MANAGER AS THE CENTER OF DIGITAL EXPERIENCE STRATEGY

Analytics

TargetCampaign

Facebook

Twitter

MediaOptimizer

CreativeCloudSocial

Video streaming

Demandgeneration

CRM

AudienceManager

Primetime

ADOBE CLOSES THE LOOP:Optimizing Digital Experiences to Build Loyalty and Demand

DATACustomerBusinessProductContentClickstreamSearchMulti-channel

TOUCHPOINTSWebsites

AdvertisingSocial

MobileKiosksE-mail

Call centerWorkflows

MEASURE &OPTIMIZE

Industry-leading

analytics & customer insights

Industry-leading creative tools

CREATE MANAGE &DELIVER

Industry-leading digital experience delivery platform

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Solutions

Core Services

Platform

Adobe Analytics

Adobe Experience Manager

Adobe Campaign

Adobe Media Optimizer

Adobe Social Adobe Target

ActivationAssets CollaborationExchangeMobileProfiles and

Audiences

User Management

and Administration

Adobe Audience Manager

Data and Content

ADOBE MARKETING CLOUD

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UNDERSTANDING ADOBE ANALYTICS

Provides rich content and empowered authors coupled with powerful multi-channel analytics and segmentation

Deliver engaging content through actionable analytics

Rapid set-upUse Adobe Experience Manager drag-and-drop interface to set up tracking for websites, campaigns and landing pages Track everythingLeverage out-of-the-box tracking for any type of content on your website, including downloads, links and videos

Adobe Analytics

Adobe Experience Manager

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Using Adobe Target

Continually make online content more relevant to visitors and yield greater conversion.Increase effectiveness and conversion rates with testing and targeted campaigns.

Seamless content optimizationIncrease brand awareness and drive higher conversion by optimizing any site component directly from the Adobe Experience Manager authoring interfaceActionable insightsReview how your optimization efforts are performing directly inside Adobe Experience Manager

Adobe Target

Adobe Experience Manager

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Using Adobe Campaign

Build more meaningful relationships and improve customer value, loyalty, and brand affinity

Make the best use of creative content across campaigns and channels

Cross-channel content authoringUse Adobe Experience Manager WYSIWYG interface, built in workflows and personalization capabilities to create and deliver compelling Adobe Campaign messagesUnified customer profilesEasily create, update and leverage contact profiles in Adobe Campaign based on data in Adobe Experience Manager

Adobe Campaign

Adobe Experience Manager

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ActivationActivation is the strongest tag management solution on the market.Activation powered by dynamic tag management has three primaryuse cases: tag management, data collection, and data distribution.

Which solutions benefit most from Activation?

TargetAnalytics Media Optimizer

Activation

Adobe Analytics

Adobe Media Optimizer

Tag

Tag

Tag

Tag

Tag

Tag

Tag

Tag

Tag

Adobe Target

How Does it Work—Without Activation

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Analytics

Target

Media Optimizer

Tag

Tag

Any technolo

gy

AgileEfficientVendorAgnostic

How Does it Work—With Activation

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THANK YOU!

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